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At a glance
Controls
Driving tips Communications
Navigation
Mobility
>Ending a call
When the ignition and radio readiness are
switched off, e.g. after removing the remote
control from the ignition lock, you can continue
an ongoing call via the hands-free system for no
more than 25 minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively
loud background noises. The full mobile phone
preparation package can compensate for these
noises to a certain degree. To optimize the
speech quality during a call, we recommend
that you:
>Reduce background noises, e.g. by closing
the windows, reducing the air volume of the
automatic climate control or pointing the
front air vents downward
>Reduce the volume of the hands-free sys-
tem.
Requirements
The logon data of the mobile phone are stored
in the vehicle and the mobile phone is ready to
operate.
The engine is running or the ignition is switched
on.
The mobile phone is detected by the vehicle.
iDrive, for explanation of concept, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Select "Accept" and press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.
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1.Establish connection.
2.With single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the
bottom field is selected.
3.Select the desired character
and press the
controller.
Each character is sent immediately and
confirmed by a tone depending on the
mobile phone model.
Changing between mobile
phone and hands-free system
From mobile phone to handsfree
system
You can continue calls begun outside the Blue-
tooth range of the vehicle via the handsfree sys-
tem when the engine is running or the ignition is
switched on. Depending on your mobile phone,
the system automatically switches over to the
handsfree mode.For mobile phones that do not automatically
switch over to the handsfree mode:
>Depending on the mobile phone model
used, the conversation can also be contin-
ued via the handsfree system if necessary.
Act according to what is shown on the
mobile phone display, refer to the operating
instructions of your mobile phone.
>Press the button above the storage
compartment. Switching over may take
several seconds.
From handsfree system to mobile
phone
When you telephone via the handsfree system,
you can also continue the call via the mobile
phone if necessary, depending on the mobile
phone model. Act according to what is shown
on the mobile phone display, refer to the oper-
ating instructions of your mobile phone.
Depending on your mobile phone model, poor
reception of the wireless communications net-
work can result in the system changing from the
hands-free system to the mobile phone.
Operation by voice*
The concept
You can operate your mobile phone without
having to remove your hands from the steering
wheel. When making your entries, you will be
supported by announcements and questions in
many cases.
The same prerequisites as for operation via
iDrive apply, refer to page192.
Symbols in Owner's Manual
{...}Say the specified commands word for
word.
{{...}} Indicates responses of the system.
Telephoning
198
Voice commands
Activating system
1.Briefly press the button on the steering
wheel.
An acoustic signal indicates that you can
say commands.
2.Say the command.
The text or numbers that the voice com-
mand system has registered will appear on
the Control Display.
Ending/canceling operation by voice
Briefly press the button on the steering
wheel
orIn dialogs where text is spoken, not a command,
e.g. a name, canceling is only possible using the
button on the steering wheel.
Having possible commands read aloud
The system understands default commands
that must be spoken word for word.
You can have the possible commands spoken
by the system at any point:
Using alternative commands
There are often a number of commands to run a
function, e.g.:
The system recognizes digits from zero to nine.
You can say each digit individually or group
them into a sequence to accelerate the input.
Example: dialing phone numbers
To start the dialog:
Press the button on the steering wheel.
Adjusting volume
You can adjust the volume for the instructions
from the system:
Turn the knob during an instruction to select
the desired volume.This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use. {Cancel}.
{Help}
{Dial name} or {Name}.
CommandResponse
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on equipment:
{{123 456 7890. Continue?}} or
{{123 456 7890. And next?}}
{Dial}{{Dialing number}}
BMW Assist
202
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transferred to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center. Fol-
lowing the deactivation of the BMW Assist sys-
tem, no BMW Assist service is available. The
BMW Assist system be reactivated by a BMW
Sports Activity Vehicle Center after signing a
new contract.
Requirements
If the following requirements are met, you can
use BMW Assist:
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>For BMW Assist to be activated and
updated, the GPS signal must be available.
>You have signed the BMW Assist contract
of participation at a BMW Sports Activity
Vehicle Center or BMW Assist Response
Center. Enabling must have been com-
pleted.
>BMW Assist is activated, refer to page207.
Services offered
The following services are available via
BMW Assist:
>Emergency calls, refer to page236:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and
arranges for further steps to help you.
>Automatic emergency call:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center then
contacts you and takes further steps to help
you.
>Roadside Assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle and position data are transmitted in the
process.
>BMW Hotline:
For information on all aspects of your vehi-
cle, you can be connected to the BMW Hot-
line.
>TeleService:
Data on your vehicle's service status or nec-
essary inspections are transmitted to your
BMW Sports Activity Vehicle Center either
automatically before a service due date or
when you request a BMW service appoint-
ment.
>Unlocking vehicle:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Vehicle search:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
*
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In addition, you can be provided with other ser-
vices, e.g. the information service or informa-
tion on route planning, the traffic situation and
the weather.
Press the SOS button to contact the
BMW Assist Response Center, see below.
You also have access to the BMW Assist infor-
mation service via the Internet.
Special aspects of the services offered
The following special aspects apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can, for example, be
the vehicle data, your current position or the
data of the CBS Condition Based Service.
Using services
Contact to the BMW Assist Response
Center
You can contact the BMW Assist Response
Center with the SOS button.
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Breakdown assistance
iDrive, for explanation of concept, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
5.Select "Start service" and press the con-
troller.
BMW Assist
204 The BMW Assist Response Center will connect
you to the Roadside Assistance of the
BMW Group.
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on necessary inspections is transmitted auto-
matically directly to your BMW Sports Activity
Vehicle Center prior to the due date. You can
check when the BMW Sports Activity Vehicle
Center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data on the maintenance state
of your vehicle to your BMW Sports Activity
Vehicle Center if you want to make an appoint-
ment for service.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request"
5.Press the controller.
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6.Select "Start service" and press the con-
troller.
The data relevant for service are transmitted.
Your BMW Sports Activity Vehicle Center will
contact you to set up an appointment for ser-
vice.
Contacting BMW Hotline
For information on all aspects of your vehicle,
you can contact the BMW Hotline.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You are connected to the BMW Hotline by the
BMW Assist Response Center.
Information service*
When you call the information service of
BMW Assist, you can, for example, obtain infor-
mation on current events, filling stations or
hotels and have their phone numbers and
addresses transferred. Reservations can be
made at many hotels directly by the BMW Infor-
mation Service.
The information service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "New data request" and press the
controller.
The BMW Assist Response Center will connect
you to the information service.
BMW Assist
208 4.Turn the controller until "BMW Services" is
selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is activated and the data
exchange with the BMW Assist Response
Center begins.
Activation takes a few minutes. The status is
displayed on the Control Display. If you open
another menu, the activation process continues
to run in the background.
Displaying vehicle data
When BMW Assist is enabled, the license plate
and the vehicle identification number of your
vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Services" and press the con-
troller.
5.Change to upper field if necessary. Turn the
controller until "Profile" is selected and
press the controller.