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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. Following the deactivation
of the BMW Assist systems, no BMW Assist
service is available. The BMW Assist system be
reactivated by a BMW center after signing a
new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
in on a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>A GPS signal must be available in order for
BMW Assist to be activated and updated.
>You have placed an order for the BMW
Assist service contract at a BMW center or
BMW Assist Response Center and signed
the service contract. Enabling must have
been completed.
>BMW Assist is activated, refer to page190.
Services offered
The following services are available via
BMW Assist:
>Emergency call, refer to page219:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and
arranges for further steps to help you.
>Automatic emergency call:
Under certain conditions a connection is
established to the BMW Assist Response
Center directly following a serious accident.
If possible, the BMW Assist Response Cen-
ter then contacts you and arranges for fur-
ther steps to help you.
>Roadside Assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle and position data are transmitted in the
process.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>TeleService:
Data on your vehicle's service status or nec-
essary inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>Unlocking vehicle:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Vehicle search:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position. To do this,
the vehicle electronics must be ready for
operation.
*
