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Mobility
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Press the button on the steering wheel.
Alternative:
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.3.Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.
To delete the last digit:
Move the controller toward the right to
select the arrow and press the control-
ler down.
4.Select "Dial number" and press the control-
ler.
Alternative:
Press the button on the steering wheel.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
Ending call
Press the button on the steering wheel.
Alternative:
1.Select the phone number and press the
controller.
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5.Change the phone number.
6.Select "Dial number" and press the control-
ler.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1.Select "Phone" and press the controller.
2.Select list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting individual entries
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If you have not enabled BMW Assist, you can
have several service numbers displayed:
>Roadside Assistance
* of the BMW Group
when you require breakdown assistance
>BMW center, e.g. when you want to make
an appointment for service
>BMW Customer Relations
* for information
on all aspects of your vehicle
If BMW Assist is enabled, refer to page189.
Telephoning
184 You can dial the displayed service phone num-
bers if your mobile phone is paired in the vehi-
cle:
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact is established.
Transferring phone number via tone
dialing method
The tone dialing method is required for access
to network services or for controlling devices,
e.g. remote checking of an answering machine.
This function is available when a connection
has been established.
1.Establish connection.
2.With a single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the
bottom field is selected.
3.Select the desired character
and press the
controller.
Each character is sent immediately and
confirmed by a tone depending on the
mobile phone model.
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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. Following the deactivation
of the BMW Assist systems, no BMW Assist
service is available. The BMW Assist system be
reactivated by a BMW center after signing a
new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
in on a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>A GPS signal must be available in order for
BMW Assist to be activated and updated.
>You have placed an order for the BMW
Assist service contract at a BMW center or
BMW Assist Response Center and signed
the service contract. Enabling must have
been completed.
>BMW Assist is activated, refer to page194.
Services offered
The following services are available via
BMW Assist:
>Emergency call, refer to page217:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and
arranges for further steps to help you.
>Automatic emergency call:
Under certain conditions a connection is
established to the BMW Assist Response
Center directly following a serious accident.
If possible, the BMW Assist Response Cen-
ter then contacts you and arranges for fur-
ther steps to help you.
>Roadside Assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle and position data are transmitted in the
process.
>BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
>TeleService:
Data on your vehicle's service status or nec-
essary inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>Unlocking vehicle:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
>Vehicle search:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position. To do this,
the vehicle electronics must be ready for
operation.
*
BMW Assist
190 In addition, you can be provided with other ser-
vices, e.g. the information service or informa-
tion on route planning, the traffic situation and
the weather.
Press the SOS button to contact the BMW
Assist Response Center, see below.
You also have access to the BMW Assist infor-
mation service via the Internet.
Special features of services offered
The following special features apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can, for example, be
the vehicle data, your current position or the
data of the CBS Condition Based Service.
Using services
Contacting BMW Assist Response
Center
You can contact the BMW Assist Response
Center with the SOS button.
1.Briefly press protective cover to open.
With some vehicle equipment packages or
in the Convertible, the arrangement of the
switches and indicator lamps may differ
somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Breakdown assistance
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the location can be determined, the cur-
rent vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
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The BMW Assist Response Center will connect
you to the Roadside Assistance of the
BMW Group.
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on necessary inspections is transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data on the service status of
your vehicle to your BMW center if you want to
make an appointment for service.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
BMW Assist
192 The data relevant for service are transmitted.
Your BMW center will contact you to set up an
appointment for service.
Contacting BMW Customer Relations
For information on all aspects of your vehicle,
you can contact BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You are connected to BMW Customer Rela-
tions by the BMW Assist Response Center.
Information service*
When you call the information service of
BMW Assist, you can, for example, obtain infor-
mation on current events, filling stations or
hotels and have their phone numbers and
addresses transmitted. Reservations can be
made at many hotels directly by the BMW infor-
mation service.
The information service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start Service" and press the con-
troller.
The BMW Assist Response Center will connect
you to the information service.
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Displaying transmitted data
Select the received message if necessary and
press the controller.
Dialing phone number or adopting
address in destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. This requires your Bluetooth
mobile phone to be paired in the vehicle.
>With "Select as destination" you can adopt
the address in the destination guidance of
the navigation system.
Updating BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the services.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
The current services available from BMW
Assist are displayed.
6.If applicable, select "Options" and press the
controller.
7.Select "Update services" and press the
controller.