2007 BMW 525XI service

BMW Assist
196
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many functions of BMW Assist depend on the
individually agreed contract.
After your contract has expired, the BMW
Assist system can be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>A GPS signal must be available in order for
BMW Assist to be activated and updated.
>You have placed an order for BMW Assist at
your BMW center or BMW Assist Response
Center and signed a service contract. Acti-
vation must be completed.
>BMW Assist is activated, refer to page201.
Services offered
The following services are available via
BMW Assist:
>Emergency call, refer to page231:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic emergency call:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
>Roadside Assistance:
You can call Roadside Assistance
* of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
>BMW Hotline:
For information related to your vehicle, call
the BMW Customer Relations.
>TeleService:
Data on your vehicle's service status or
legally mandated inspections are transmit-
ted to your BMW center either automati-
cally before a service due date or when you
request a BMW service appointment.
>Vehicle unlocking by the BMW Assist
Response Center:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
To do this, the vehicle electronics must be
ready for operation.
>Vehicle search:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position. To do this,
the vehicle electronics must be ready for
operation.
In addition, you can be provided with other ser-
vices, e.g. the information service or informa-
tion on route planning, the traffic situation and
the weather.
Press the SOS button to contact the
BMW Assist Response Center, see below.
*

197
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
You can also use the services of BMW Assist via
the Internet.
Special features of the services offered
The following special features apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transmitted, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can, for example, be
the vehicle data, your current position or the
data of the CBS Condition Based Service.
Using services
Contacting BMW Assist Response
Center
You can contact the BMW Assist Response
Center with the SOS button.
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center is con-
tacted.
Breakdown assistance
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Roadside Assistance" and press
the controller.
If the location can be determined, the cur-
rent vehicle position is displayed.
5.Select "Start service" and press the con-
troller.

BMW Assist
198 Contact to Roadside Assistance will be estab-
lished.
TeleService
Automatic service notification*
The data on the service status of your vehicle or
on legally mandated inspections is transmitted
automatically directly to your BMW center prior
to the due date. You can check when the BMW
center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service requirements" is
selected and press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data on the maintenance state
of your vehicle to your BMW center, e.g. if you
want to make an appointment for service.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Service Request"
5.Press the controller.
6.Select "Start service" and press the con-
troller.

199
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
The data relevant for service are transmitted.
Your BMW center will contact you to set up an
appointment for service.
Contacting BMW Hotline
For information on all aspects of your vehicle,
you can contact the BMW Hotline.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
You will be connected to the BMW Hotline by
the BMW Assist Response Center.
Information service*
When you call the information service of
BMW Assist, you can, for example, obtain infor-
mation on current events, filling stations or
hotels and have their phone numbers and
addresses transmitted. Reservations can be
made at many hotels directly by the BMW Infor-
mation Service.
The information service must be enabled sepa-
rately by the BMW Assist Response Center.
Calling up information
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Change to upper field if necessary. Turn the
controller until "BMW Assist" is selected
and press the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "New data request" and press the
controller.
You will be connected with a BMW information
service representative.

BMW Assist
200
Displaying transmitted data
Select the received message if necessary and
press the controller.
Dialing phone number or adopting
address in destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>With "Call" you can establish a telephone
connection. This requires your mobile
phone to be logged on in the vehicle.
>With "Select as destination" you can adopt
the address in the destination guidance of
the navigation system.
Updating BMW Assist
Displaying and updating services
You will be notified of any changes in the ser-
vices offered by BMW Assist. In this case you
should update the services.1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Services" is
selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
The current services of BMW Assist are dis-
played.
6.Select "Options" and press the controller.
7.Select "Update services" and press the
controller.

201
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Blocking services*
If you block the services, the connection to
BMW Assist is deactivated.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Services" is
selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
The use of BMW Assist is blocked, and the cur-
rent vehicle position will not be transmitted dur-
ing an emergency call
*. To cancel blocking and
reactivate BMW Assist, see below. This does
not affect the contractual agreements.
Reactivate BMW Assist if necessary to log on
again.
Activating BMW Assist
For you to be able to use the services of BMW
Assist, these must be activated.
Requirements
>Make sure that the vehicle can determine its
current position. Reception is best when
you have an unobstructed view to the sky.
>Leave radio readiness switched on while
connecting to the system.
Activating
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.

BMW Assist
202 4.Turn the controller until "BMW Services" is
selected and press the controller.
5.Change to upper field if necessary. Turn the
controller until "Service Status" is selected
and press the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is activated and data exchange
with the service center starts.
Activation takes a few minutes. The status is
displayed on the Control Display. If you open
another menu, the activation process continues
to run in the background.
Displaying vehicle data
When TeleService or BMW Assist is activated,
the license plate and the vehicle identification
number of your vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "BMW Services" and press the con-
troller.
5.Change to upper field if necessary. Turn the
controller until "Profile" is selected and
press the controller.
To adjust the license plate number, please con-
tact your BMW center.

Mobility
This section helps you maintain your mobility
by supplying important information on vital
topics including fuels and lubricants,
wheels and tires, service, maintenance
and breakdown assistance.
Mobility