Towing requests for vehicles disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense of
the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements, you
must contact BMW Roadside Assistance for
prior authorization and instructions on claim
procedures. All claims must be submitted within
sixty (60) days of the disablement or occurrence,
accompanied by the original receipts. Claims
received after that time period may be dishon-
ored and are subject to the full discretion of
BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted for priorauthoriza-
tion, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
• Breakdowns that are warranty related, and;
• Must occur in excess of 100 miles from the
drivers residence, and;
• Repairs cannot be completed during normal
business hours on the same day of breakdown.
Reimbursements will be made for meals, lodging,
car rentals, and alternate transportation to bring
the driver and the BMW automobile together
after the vehicle has been repaired by an autho-
rized BMW center. Original receipts must accom-
pany all reimbursement requests. Trip interruption coverage is limited to $750.00
per incident, for a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in mak-
ing all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are subject
to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during res-
ervation and at the time of rental to secure your
discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees caused by
a violation of local or state law.
– Expenses related to hazardous weather condi- tions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and mounting or removal of snow chains.
Services provided by AAA and its affiliated clubs,
Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not a
warranty and does not affect your rights under
the New Vehicle Limited Warranty.
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