
Telephoning
194 book, consisting of names and phone num-
bers, are sorted alphabetically.
>"Top 8"
The eight numbers dialed most frequently 
from the "A - Z" phone book are automati-
cally stored in the Top 8 list.
>"Redial"
The last eight phone numbers you have 
dialed are automatically stored. The last 
number dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight 
rejected calls are stored. This requires the 
telephone number of the caller to have been 
transmitted.
>"Received calls"
The phone numbers of the last eight 
accepted calls are stored. This requires the 
telephone number of the caller to have been 
transmitted.
Selecting phone numbers from phone 
book
The "A - Z" list is available for your phone book 
entries. The phone book entries appear on the 
Control Display.
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.To limit the number of displayed entries, 
select the initial letter of the desired entry 
and press the controller.4.Select the desired entry and press the con-
troller.
5.Select "Call" and press the controller.
The system dials the number.
If different phone numbers are stored in the 
mobile phone under one name, e.g. office and 
home, the name is shown once for each phone 
number.
You can change a phone number stored in the 
phone book, e.g. to call a specific extension:
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.Select the desired entry and press the con-
troller.
4.Select "Add digits" and press the controller.
5.Change the phone number.
6.Select "Dial number" and press the control-
ler.
Dialing a stored phone number from a 
list
To select an entry and establish a connection: 

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1.Select "Phone" and press the controller.
2.Select a list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting an individual entry
1.Select the desired entry from the list and 
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting the entire list
1.Select an entry from the list and press the 
controller.
2.Select "Delete all numbers" and press the 
controller.
3.If applicable, select "Yes" and press the 
controller.
The list is deleted.
BMW Contact*
If BMW Assist has not been enabled for you, 
you can have several service numbers dis-
played:
>BMW Roadside Assistance
*  if you need 
help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information 
related to your vehicle
If BMW Assist is enabled, refer to page202.
You can dial the displayed service numbers if 
your mobile phone has been paired with the 
vehicle.
iDrive, for operating principle refer to page16.
1.Press the   button.
This opens the start menu.
2.Move the controller forwards to select 
"Communication". 

Telephoning
196 3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press 
the controller.
5.Select one of the following menu items and 
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact will be established.
Dialing phone numbers via touch tones
Touch-tone dialing is required for access to 
network services or for controlling devices, e.g. 
for remote querying on an answering machine.
This function is available whenever there is a 
connection.1.Establish connection.
2.Move the controller backwards until the 
bottom field is selected.
3.Select the desired touch-tone character
 
and press the controller.
Each selection is transmitted immediately 
and is confirmed by a tone, depending on 
the type of mobile phone you are using.
Switching between mobile 
phone and hands-free system
From mobile phone to hands-free 
system
You can continue ongoing calls outside of the 
vehicle's Bluetooth range via the hands-free 
system as long as the engine is running or the 
ignition is switched on. Depending on your 
mobile phone, the system automatically 
switches to hands-free mode.
With mobile phones that do not automatically 
switch to hands-free mode:
>Depending on the type of mobile phone you 
are using, it may be possible to continue the 
conversation via the hands-free system. 
Refer to the display on your mobile phone  

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and/or your mobile phone's operating 
instructions.
>Press the   button above the storage 
compartment. The changeover can take 
several seconds.
From hands-free system to mobile 
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via 
the mobile phone, depending on your mobile 
phone model. Refer to the display on your 
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth 
link.
Depending on the type of mobile phone you are 
using, it may occur that calls are switched from 
the hands-free system to the mobile phone if 
reception of the wireless network is poor.
Operation by voice 
commands*
The concept
You can operate your mobile phone without 
having to take a hand off the steering wheel. 
During your entries, you will be guided in many 
cases by announcements or questions.
The same prerequisites apply as for operation 
via iDrive, refer to page192.
Symbols in the Owner's Manual
Saying commands
Activating the system
1.Briefly press the   button on the steering 
wheel.
A sound signal indicates that you can say 
commands.
2.Say the command.
Ending/canceling operation by voice 
commands
Press the   button on the steering wheel
or
In dialogs where text is spoken, e.g. a name 
rather than a command, canceling is only possi-
ble using the button on the steering wheel.
Having the possible commands read 
aloud
The system recognizes specific commands 
t h a t  m u s t  b e  p r o n o u n c e d  e x a c t l y  w o r d  f o r  w o r d .  
You can have the possible commands for any 
function read aloud to you:
Using alternative commands
Often there is more than a single command to 
run a function, e.g.: 
Digits from zero to nine are recognized.
You can say each digit individually or group 
them into a sequence to accelerate the input.
{...}Say the specified commands word for 
word.
{{...}} Indicates responses of the system.
{Cancel}.
{Help}
{Dial name} or {Name}. 

Telephoning
198
Example: dialing phone numbers
Start the dialog:
Press the   button on the steering wheel.
Adjusting the volume of the 
instructions
You can adjust the volume for the instructions 
from the system:
Turn the button during an instruction.
This volume for the instructions is maintained, 
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use.
Calling
Dialing phone numbers
The connection to the desired subscriber is 
established.
Correcting phone numbers
After the last spoken sequence of digits has 
been repeated by the system, you can delete 
this sequence of digits. 
The command {Correct number} can be 
repeated as often as you like.
Deleting phone numbers
All digits entered up to this point are deleted.
Voice phone book
The phone book entries can be called up auto-
matically from your mobile phone's memory.
Selecting an entry
The connection to the phone number of the 
selected entry is established. 
Redialing
The {Redial} command calls up "Redial".
CommandVoice control response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue?}} or
{{123 456 7890. And next?}}
{Dial}{{Dialing number}}
1.{Dial number}.
2.Say the phone number.
For telephone calls abroad, say {Plus} 
and then the country code.
3.{Dial}.
{Correct number}.
The digits are deleted.
{Delete}.
1.{Dial name}.
The dialog for selecting an entry is 
opened.
2.Say the name when prompted.
3.Confirm the prompt with {Yes}. 

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Notes
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Pronounce the commands smoothly and at 
normal volume, avoiding excessive empha-
ses and pauses.
>Keep the doors, windows and glass roof 
closed to prevent interference from outside 
noise.
>Avoid ambient noise in the vehicle while 
speaking.
Inserting/removing snap-in 
adapter
1.Press area 1 around the button and take off 
the cover.
2.Insert the snap-in adapter in the front and 
press it downward until it engages.To remove the snap-in adapter:
Press area 1 around the button.
Inserting mobile phone
1.If applicable, remove the protective cap 
from the mobile phone's antenna connector 
so that the mobile phone can engage in the 
snap-in adapter.
2.With its buttons facing upward, slide the 
mobile phone up towards the electrical con-
tact points and press it downward until it 
engages.
The mobile phone's battery is charged as soon 
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve battery power, you should 
avoid using the mobile phone when the 
ignition is switched off.< 

Telephoning
200
Removing mobile phone
Press the button. 

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BMW Assist
BMW Assist provides you with various services. 
For example, the position data of your vehicle 
can be transmitted to the BMW Assist 
Response Center if an emergency call
* has 
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the 
BMW Assist system will be deactivated by the 
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist 
system has been deactivated, no BMW Assist 
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a 
new contract has been signed.
Requirements
You can use BMW Assist when the following 
requirements are met:
>The installed BMW Assist system is logged 
on to a mobile phone network. This network 
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must 
be able to determine the current position.
>A GPS signal must be available in order for 
BMW Assist to be activated and updated.
>You have signed the BMW Assist service 
contract with your BMW center or 
BMW Assist Response Center. Enabling 
must have been completed.
>BMW Assist is activated, refer to page206.
Offered services
The following services are available via 
BMW Assist:
>Emergency Request, refer to page236: 
When you press the SOS button, a connec-
tion is established to the BMW Assist 
Response Center. The BMW Assist Response Center contacts you and takes 
further steps to help you.
>Automatic Collision Notification:
Under certain conditions, a connection is 
established to the BMW Assist Response 
Center after a serious accident. If possible, 
the BMW Assist Response Center contacts 
you and takes further steps to help you.
>Enhanced Roadside Assistance: 
You can call the Roadside Assistance
* of 
the BMW Group should you require help in 
the event of a breakdown. If possible, the 
vehicle data and position data are transmit-
ted during this call.
>Customer Relations: 
For all information related to your vehicle 
you can be connected with BMW Customer 
Relations.
>TeleService: 
Data on your vehicle's service status or 
required inspections are transmitted to your 
BMW center either automatically before a 
service due date or when you request a 
BMW service appointment.
>Remote Door Unlock: 
Contact the BMW Assist Response Center 
if your remote control or key is not available 
and you would like to have the vehicle 
unlocked.
>Stolen Vehicle Recovery: 
After you report your vehicle stolen with the 
police, call the BMW Assist Response Cen-
ter to determine its position.
In addition, other services can be provided to 
you, such as the Concierge service or informa-
tion on directions, traffic or the weather.
Press the SOS button in order to contact the 
BMW Assist Response Center, see below.
You can also access BMW Assist Concierge 
services via the Internet.
*