
Telephoning
190 Customer Relations phone number to place the
call.
List of paired mobile phones
Mobile phones with pairing data stored by the
vehicle can be displayed. If several mobile
phones are detected by the vehicle at the same
time, the mobile phone at the top of the list can
be operated via the vehicle.
You can change the order of the mobile phones
on the list. As long as a mobile phone from this
list is selected, you cannot operate the mobile
phones via the vehicle.
iDrive, for operating principle refer to page16.
1.Press the button to call up the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
6.Select the desired mobile phone and press
the controller.7.Select "Move device up" and press the con-
troller.
The selected mobile phone moves up one posi-
tion on the list.
Unpairing the mobile phone from the
vehicle
Should you no longer wish to operate a mobile
phone via the vehicle, you can delete the mobile
phone's pairing data.
iDrive, for operating principle refer to page16.
1.Switch off the mobile phone.
2.Press the button to call up the start
menu.
3.Press the controller to open the menu.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
6.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
7.Select the desired mobile phone and press
the controller.

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8.Select "Delete device" and press the con-
troller.
The unpaired mobile phone is deleted from the
list.
The phone book entries and the lists of stored
phone numbers are deleted as well.
Activating/deactivating the Bluetooth
link
The use of Bluetooth technology is not
permitted in all countries. Observe all
applicable local regulations. Temporarily deac-
tivate the Bluetooth link between the vehicle
and the mobile phone, if necessary.
If the Bluetooth link is deactivated, you can no
longer operate the mobile phone via the vehicle,
and other devices with a Bluetooth interface
can be used in combination with the mobile
phone, e.g. a laptop.<
To temporarily deactivate the Bluetooth link
between the vehicle and your mobile phone:
1.Press the button to call up the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.5.Move the highlight marker to the second
field from the top, select "Settings" and
press the controller.
6.Select "Bluetooth communication active"
and press the controller to activate or deac-
tivate the link.
The Bluetooth link is activated.
The Bluetooth link is deactivated.
Adjusting volume
Turn the knob during a call to select the desired
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
You can also adjust the volume with buttons on
the steering wheel, refer to page10.

Telephoning
192 The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions using
iDrive:
>Accepting/rejecting calls
>Dialing phone numbers
>Selecting phone numbers from the phone
book
>Selecting stored phone numbers, e.g. from
the list of accepted calls
>Ending a call
When the ignition and radio readiness are
switched off, e.g. after taking the remote control
out of the ignition switch, you can continue an
ongoing call via the hands-free system for no
more than 25 minutes.
Voice quality
If the person you are talking to is having difficul-
ties understanding you, this may be due to
excessive background noise. The full mobile
phone preparation package can compensate
for these noises to a certain extent. To optimize
voice quality during a call, we recommend that
you:
>Reduce background noise, e.g. by closing
the windows, reducing air flow from the
automatic climate control or by pointing the
open front air vents downward
>Reduce the volume of the hands-free sys-
tem
Requirements
>The mobile phone's pairing data are stored
by the vehicle and the mobile phone is oper-
ational.
>The engine is running or the ignition is
switched on.
>The mobile phone is recognized by the
vehicle.
Calling up "Communication"
Many of the functions described below are con-
trolled using the "Communication" menu.
iDrive, for operating principle refer to page16.
1.Press the button to call up the start
menu.
2.Move the controller forwards to call up
"Communication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Press the button on the steering wheel.
Alternatively:
"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.

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Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by select-
ing the digits individually and pressing the
controller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the numbers on
the keypad of the mobile phone.
To delete the last digit:
Move the controller towards the right to
select the arrow and press the control-
ler.
4.Select "Dial number" and press the control-
ler.
Alternatively: press the button on the
steering wheel.
For your phone number to be displayed to the
person you are talking to, the display of phone
numbers must be enabled by your provider.
Via programmable memory keys
You can store phone numbers on the program-
mable memory keys to call these numbers
directly, refer to page21.
Ending a call
Press the button on the steering wheel.
Alternatively:
1.Select the phone number and press the
controller.
2."End call" is selected.
Press the controller.
Selecting a phone number from the
phone book or from a list of stored
phone numbers
Phone numbers you have dialed, received calls
and phone book entries are stored in lists when
the mobile phone is linked to the vehicle via
Bluetooth. If the caller is listed in the phone
book, the name of the entry is displayed instead
of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries in your mobile phone's phone

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1.Select "Phone" and press the controller.
2.Select a list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting an individual entry
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting the entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If BMW Assist has not been enabled for you,
you can have several service numbers dis-
played:
>BMW Roadside Assistance
* if you need
help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
If BMW Assist is enabled, refer to page202.
You can dial the displayed service numbers if
your mobile phone has been paired with the
vehicle.
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".

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and/or your mobile phone's operating
instructions.
>Press the button above the storage
compartment. The changeover can take
several seconds.
From hands-free system to mobile
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via
the mobile phone, depending on your mobile
phone model. Refer to the display on your
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth
link.
Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.
Operation by voice
commands*
The concept
You can operate your mobile phone without
having to take a hand off the steering wheel.
During your entries, you will be guided in many
cases by announcements or questions.
The same prerequisites apply as for operation
via iDrive, refer to page192.
Symbols in the Owner's Manual
Saying commands
Activating the system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Press the button on the steering wheel
or
In dialogs where text is spoken, e.g. a name
rather than a command, canceling is only possi-
ble using the button on the steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
t h a t m u s t b e p r o n o u n c e d e x a c t l y w o r d f o r w o r d .
You can have the possible commands for any
function read aloud to you:
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
{...}Say the specified commands word for
word.
{{...}} Indicates responses of the system.
{Cancel}.
{Help}
{Dial name} or {Name}.

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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the
BMW Assist system will be deactivated by the
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist
system has been deactivated, no BMW Assist
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a
new contract has been signed.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>A GPS signal must be available in order for
BMW Assist to be activated and updated.
>You have signed the BMW Assist service
contract with your BMW center or
BMW Assist Response Center. Enabling
must have been completed.
>BMW Assist is activated, refer to page206.
Offered services
The following services are available via
BMW Assist:
>Emergency Request, refer to page236:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic Collision Notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
>Enhanced Roadside Assistance:
You can call the Roadside Assistance
* of
the BMW Group should you require help in
the event of a breakdown. If possible, the
vehicle data and position data are transmit-
ted during this call.
>Customer Relations:
For all information related to your vehicle
you can be connected with BMW Customer
Relations.
>TeleService:
Data on your vehicle's service status or
required inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>Remote Door Unlock:
Contact the BMW Assist Response Center
if your remote control or key is not available
and you would like to have the vehicle
unlocked.
>Stolen Vehicle Recovery:
After you report your vehicle stolen with the
police, call the BMW Assist Response Cen-
ter to determine its position.
In addition, other services can be provided to
you, such as the Concierge service or informa-
tion on directions, traffic or the weather.
Press the SOS button in order to contact the
BMW Assist Response Center, see below.
You can also access BMW Assist Concierge
services via the Internet.
*

BMW Assist
202
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can be vehicle data,
for example, your current position or the
Condition Based Service CBS data.
Using services
Contacting the BMW Assist Response
Center
You can establish contact with the BMW Assist
Response Center via the SOS button.
1.Briefly press the cover flap to open.
The arrangement of the switches and indi-
cator lamps varies slightly among vehicle
equipment versions.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Roadside Assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current location can be determined,
the current vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.