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1.Select "Phone" and press the controller.
2.Select a list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting an individual entry
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting the entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If BMW Assist has not been enabled for you,
you can have several service numbers dis-
played:
>BMW Roadside Assistance
* if you need
help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
If BMW Assist is enabled, refer to page202.
You can dial the displayed service numbers if
your mobile phone has been paired with the
vehicle.
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
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Telephoning
198
Example: dialing phone numbers
Start the dialog:
Press the button on the steering wheel.
Adjusting the volume of the
instructions
You can adjust the volume for the instructions
from the system:
Turn the button during an instruction.
This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use.
Calling
Dialing phone numbers
The connection to the desired subscriber is
established.
Correcting phone numbers
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
The command {Correct number} can be
repeated as often as you like.
Deleting phone numbers
All digits entered up to this point are deleted.
Voice phone book
The phone book entries can be called up auto-
matically from your mobile phone's memory.
Selecting an entry
The connection to the phone number of the
selected entry is established.
Redialing
The {Redial} command calls up "Redial".
CommandVoice control response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue?}} or
{{123 456 7890. And next?}}
{Dial}{{Dialing number}}
1.{Dial number}.
2.Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3.{Dial}.
{Correct number}.
The digits are deleted.
{Delete}.
1.{Dial name}.
The dialog for selecting an entry is
opened.
2.Say the name when prompted.
3.Confirm the prompt with {Yes}.
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BMW Assist
202
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can be vehicle data,
for example, your current position or the
Condition Based Service CBS data.
Using services
Contacting the BMW Assist Response
Center
You can establish contact with the BMW Assist
Response Center via the SOS button.
1.Briefly press the cover flap to open.
The arrangement of the switches and indi-
cator lamps varies slightly among vehicle
equipment versions.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Roadside Assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current location can be determined,
the current vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
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TeleService
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service requirements" is selected and
press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW center when you
wish to arrange a service appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Service Request"
5.Press the controller.
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BMW Assist
204 6.Select "Start service" and press the con-
troller.
The service-relevant data are transmitted. Your
BMW center will contact you to arrange a ser-
vice appointment.
Contacting BMW Customer Relations
For all information related to your vehicle you
can call BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Customer Relations.
Concierge service*
When you call the BMW Assist Concierge, you
can obtain information about, e.g., current
e v e n t s , g a s s t a t i o n s o r h o t e ls , a s w e ll a s r ec e i v e
the corresponding telephone numbers and
addresses. Many hotels can be booked directly
through the BMW Assist Concierge service.
Concierge service requires additional enabling
by the BMW Assist Response Center.
Calling the Concierge
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start Service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist Concierge.
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Displaying transmitted data
Select a received message, if applicable, and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>Press "Call" to make a telephone call. A pre-
requisite for this is that your Bluetooth
mobile phone has been paired with the
vehicle.
>Press "Select as destination" to transfer the
address for the navigation system's desti-
nation guidance.
Adapting BMW Assist
Displaying and updating services
If the services offered by BMW Assist change,
you will be notified. In that event you may
update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service Status" is selected and press
the controller.
The currently available BMW Assist ser-
vices are displayed.
6.If necessary, select "Options" and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services*
When you terminate the services, the connec-
tion to BMW Assist is deactivated.
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BMW Assist
206 1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service Status" is selected and press
the controller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
BMW Assist is blocked from use, and your vehi-
cle's current position will not be transmitted
during an emergency call
*. To unblock the ser-
vices, reactivate BMW Assist, see below. The
contractual agreement is not affected by this.
Reactivate BMW Assist, if necessary, to log on
again.
Activating BMW Assist
BMW Assist must be activated to use the ser-
vices.
Requirements
>Make sure that the vehicle can determine its
current location. Reception is best when
you have an unobstructed view to the sky.
>Leave vehicle ignition switched on during
the activation process.
Activating
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
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until "Service Status" is selected and press
the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is activated and data exchange
with the BMW Assist Response Center
begins.
Activation takes a few minutes. Progress status
is displayed on the Control Display. If you open
another menu, the activation process continues
in the background.
Displaying vehicle data
When BMW Assist is activated, the license
plate and the vehicle identification number of
your vehicle may be displayed.
1.Open the start menu.
2.Press the controller to open the menu.3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Profile" is selected and press the con-
troller.