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Telephoning
190 Customer Relations phone number to place the
call.
List of paired mobile phones
Mobile phones with pairing data stored by the
vehicle can be displayed. If several mobile
phones are detected by the vehicle at the same
time, the mobile phone at the top of the list can
be operated via the vehicle.
You can change the order of the mobile phones
on the list. As long as a mobile phone from this
list is selected, you cannot operate the mobile
phones via the vehicle.
iDrive, for operating principle refer to page16.
1.Press the button to call up the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
6.Select the desired mobile phone and press
the controller.7.Select "Move device up" and press the con-
troller.
The selected mobile phone moves up one posi-
tion on the list.
Unpairing the mobile phone from the
vehicle
Should you no longer wish to operate a mobile
phone via the vehicle, you can delete the mobile
phone's pairing data.
iDrive, for operating principle refer to page16.
1.Switch off the mobile phone.
2.Press the button to call up the start
menu.
3.Press the controller to open the menu.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
6.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
7.Select the desired mobile phone and press
the controller.
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8.Select "Delete device" and press the con-
troller.
The unpaired mobile phone is deleted from the
list.
The phone book entries and the lists of stored
phone numbers are deleted as well.
Activating/deactivating the Bluetooth
link
The use of Bluetooth technology is not
permitted in all countries. Observe all
applicable local regulations. Temporarily deac-
tivate the Bluetooth link between the vehicle
and the mobile phone, if necessary.
If the Bluetooth link is deactivated, you can no
longer operate the mobile phone via the vehicle,
and other devices with a Bluetooth interface
can be used in combination with the mobile
phone, e.g. a laptop.<
To temporarily deactivate the Bluetooth link
between the vehicle and your mobile phone:
1.Press the button to call up the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.5.Move the highlight marker to the second
field from the top, select "Settings" and
press the controller.
6.Select "Bluetooth communication active"
and press the controller to activate or deac-
tivate the link.
The Bluetooth link is activated.
The Bluetooth link is deactivated.
Adjusting volume
Turn the knob during a call to select the desired
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
You can also adjust the volume with buttons on
the steering wheel, refer to page10.
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BMW Assist
202
Characteristics of the offered services
The following characteristics apply to the ser-
vices:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transmitted can be vehicle data,
for example, your current position or the
Condition Based Service CBS data.
Using services
Contacting the BMW Assist Response
Center
You can establish contact with the BMW Assist
Response Center via the SOS button.
1.Briefly press the cover flap to open.
The arrangement of the switches and indi-
cator lamps varies slightly among vehicle
equipment versions.
2.Press the button for at least 2 seconds.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
Roadside Assistance
iDrive, for operating principle refer to page16.1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Roadside Assistance" and press
the controller.
If the current location can be determined,
the current vehicle position is displayed.
5.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Roadside Assistance.
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TeleService
Automatic service notification*
The data on the service status of your vehicle or
on required inspections are transmitted auto-
matically prior to the due date. You can check
when the BMW center was notified.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Info sources" and press the control-
ler.
4.Select "Service" and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service requirements" is selected and
press the controller.6.Select "Service notification" and press the
controller.
Manual service notification
You can transmit data regarding your vehicle's
service status to your BMW center when you
wish to arrange a service appointment.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Service Request"
5.Press the controller.
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204 6.Select "Start service" and press the con-
troller.
The service-relevant data are transmitted. Your
BMW center will contact you to arrange a ser-
vice appointment.
Contacting BMW Customer Relations
For all information related to your vehicle you
can call BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Customer Relations.
Concierge service*
When you call the BMW Assist Concierge, you
can obtain information about, e.g., current
e v e n t s , g a s s t a t i o n s o r h o t e ls , a s w e ll a s r ec e i v e
the corresponding telephone numbers and
addresses. Many hotels can be booked directly
through the BMW Assist Concierge service.
Concierge service requires additional enabling
by the BMW Assist Response Center.
Calling the Concierge
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "Start Service" and press the con-
troller.
The BMW Assist Response Center will connect
you with a BMW Assist Concierge.
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Displaying transmitted data
Select a received message, if applicable, and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>Press "Call" to make a telephone call. A pre-
requisite for this is that your Bluetooth
mobile phone has been paired with the
vehicle.
>Press "Select as destination" to transfer the
address for the navigation system's desti-
nation guidance.
Adapting BMW Assist
Displaying and updating services
If the services offered by BMW Assist change,
you will be notified. In that event you may
update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service Status" is selected and press
the controller.
The currently available BMW Assist ser-
vices are displayed.
6.If necessary, select "Options" and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services*
When you terminate the services, the connec-
tion to BMW Assist is deactivated.
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206 1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service Status" is selected and press
the controller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
BMW Assist is blocked from use, and your vehi-
cle's current position will not be transmitted
during an emergency call
*. To unblock the ser-
vices, reactivate BMW Assist, see below. The
contractual agreement is not affected by this.
Reactivate BMW Assist, if necessary, to log on
again.
Activating BMW Assist
BMW Assist must be activated to use the ser-
vices.
Requirements
>Make sure that the vehicle can determine its
current location. Reception is best when
you have an unobstructed view to the sky.
>Leave vehicle ignition switched on during
the activation process.
Activating
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Service set-
tings" is selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
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until "Service Status" is selected and press
the controller.
6.Select "Enable services" and press the con-
troller.
BMW Assist is activated and data exchange
with the BMW Assist Response Center
begins.
Activation takes a few minutes. Progress status
is displayed on the Control Display. If you open
another menu, the activation process continues
in the background.
Displaying vehicle data
When BMW Assist is activated, the license
plate and the vehicle identification number of
your vehicle may be displayed.
1.Open the start menu.
2.Press the controller to open the menu.3.Select "Settings" and press the controller.
4.Select "BMW Service settings" and press
the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Profile" is selected and press the con-
troller.