Navigation System115
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
The Troubleshooting section (see page 136)
The Frequently Asked Questions (FAQs) section (see page 128)
The navi FAQs found on the on-line DVD order site (see “Obtaining a
DVD”)
For detailed questions regarding HFL, Audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide
For traffic related issues, see the “Real Time Traffic Display” section
(on page 23) and FAQs (on page 128) Call Acura Customer Relations (see
“Acura Automobile Customer
Service”)
For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page 114)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service writer. That way, the writer can
document the issue for the factory to
allow more efficient troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like it only
occurs when you enter some specific
address, or when driving on a certain
road, or just when it’s cold. This
information is very us eful to the service
writer. Be patient, the tech may be
unfamiliar with your specific issue. If you need to visit your Acura dealer
for a navigation related issue, ensure
that you have the “Key
Fob” that was in
use when the proble m occurred. Each
driver (1, or 2) can have their own
navigation and other vehicle settings. In
order for the dealer to properly diagnose
the problem, the correct key fob is
necessary to tro ubleshoot the issue.
130Navigation System
Frequently Asked Questions
Traffic
ProblemSolution
My Real-Time Traffic is mi ssing and is not displaying
properly. What is wrong? Verify the following:
Check the traffic icon on the icon bar,
and the icon options for traffic.
page 65 walks you through the verification steps.
Ensure that you have the correct remo te (the settings for driver 1 and
driver 2 are set independently by each driver).
Your XM “Nav Traffic” subscription may have expired. Call XM at (800)
967-2346 and verify your account status . If your subscription has lapsed,
you may need to request a “rapid re fresh” after XM performs the refresh,
then leave the vehicle running outsi de for 30 minutes to receive the
refresh.
It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page 114).
If the situation persists, see your Acura dealer for assistance.
160Navigation System
Index
A
Accessing the Address Book List
.....85
AcuraLink/Messages.........75, 76, 107
ADD TO Today’s Destinations
...........................48, 50
Adding Destinations to the List........48
Address..............................27, 28, 86
Address Book.....................27, 32, 85
Advanced.......................................35
Auto Daylight...............................100
Auto Service...................................34
Auto Time Zone............................100
Avoid Streets..................................71
B
Back to Current Route
.....................72
Banking..........................................34
Basic Settings.................................90
Black Level....................................83
Breadcrumbs.............................20, 67
Brightness......................................82
By Address.....................................28
By Address Book............................32
By Go Home...................................49
By Intersection................................39
By Map Input.................................45
By Places.......................................33
By Previous Destinations................ 44
By Today’s Destinations................. 47
C
Calculator
...................................... 80
Calendar.................................. 17, 78
CALL...................................... 18, 50
CANCEL button............................ 10
Cancel Current Route..................... 70
Category............................ 33, 34, 87
CD Voice Commands................... 145
Cellular Phonebook........................ 77
Change Method.............................. 51
Change Routing Method................. 70
Change State............................ 28, 39
Changing the DVD....................... 116
Changing the Route........................ 70
Changing the Routing Method........ 51
Changing Your Destination............. 73
City................................... 28, 40, 46
City Vicinity.................................. 37
Climate Control Commands.......... 143
Clock Adjustment.......................... 99
Color........................................... 103
Community.................................... 34
Continental USA............................ 47
Contrast......................................... 83
Convert (Unit)............................... 81
Correct Vehicle Position............... 102
Coverage Areas............................ 118
Current Location...................... 21, 68
Current Position....................... 45, 86
Current Street................................... 6
Customer Assistance.................... 114
D
Database Limitations
.................... 113
Delete Previous Destinations........... 89
Delete Waypoints........................... 72
Destination........................ 27, 50, 73
Destination Icon............................. 62
Destination Map............................. 53
Detailed Coverage Areas...... 118, 122
Detour........................................... 70
Direct Route.................................. 51
Direction List................................. 57
Display mode button...................... 11
Driving to Your Destination............ 50
DVD Voice Commands................ 146
E
Easy Route
.................................... 51
Edit Avoid Area............................. 96
Edit Waypoint Search Area............. 98
Edit/Delete Address........................ 88
164Navigation System
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