2006 SATURN RELAY key

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.
A Saturn Customer Assistance Center team member will
handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver or passenger adaptive equipment you may
require for your vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited period of time from
the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000. Text
telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance Program
For vehicles purchased in the U.S. call1-800-553-6000
(TTY: 1-800-833-6000).
For vehicles purchased in Canada call1-800-268-6800.
As the proud owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Saturn’s Roadside
Assistance toll-free number is staffed by courteous and
capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
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Instrument Panel (I/P)
Brightness..................................................3-17
Cluster.......................................................3-34
Interior Lamps Control.....................................3-18
J
Jump Starting.................................................5-40
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-54
Lamps
Battery Run-Down Protection.........................3-20
Cargo........................................................3-20
Dome........................................................3-18
Exterior......................................................3-15
Front Reading.............................................3-20
Interior Control............................................3-18
Rear Reading.............................................3-20LATCH System
Child Restraints...........................................1-53
Level Control..................................................4-40
Liftgate..........................................................2-24
Light
Airbag Readiness........................................3-37
Anti-Lock Brake System Warning...................3-41
Brake System Warning.................................3-40
Charging System.........................................3-40
Cruise Control.............................................3-47
Highbeam On.............................................3-47
Low Fuel Warning.......................................3-48
Malfunction Indicator....................................3-43
Oil Pressure...............................................3-46
Passenger Airbag Status Indicator..................3-38
Passenger Safety Belt Reminder....................3-36
Safety Belt Reminder...................................3-36
Security.....................................................3-47
TCS Warning Light......................................3-42
Traction Control System (TCS) Warning..........3-42
Lighting
Delayed.....................................................3-19
Entry.........................................................3-18
Exit...........................................................3-19
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O
Odometer......................................................3-35
Odometer, Trip...............................................3-35
Off-Road Recovery..........................................4-15
Oil
Engine.......................................................5-15
Pressure Light.............................................3-46
Oil, Engine Oil Life System..............................5-18
Older Children, Restraints................................1-42
Online Owner Center........................................ 7-4
OnStar
®System, see OnStar®Manual...............2-44
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-28
Outside
Convex Mirror.............................................2-44
Heated Mirrors............................................2-44
Power Mirrors.............................................2-43
Overhead Console..................................2-51, 2-52
Overhead Console Switchbank..........................3-21
Overheated Engine Protection Operating Mode . . . 5-28
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Park Aid........................................................3-21
Park (P)
Shifting Into................................................2-40
Shifting Out of............................................2-41
Parking
Assist........................................................3-21
Brake........................................................2-39
Over Things That Burn.................................2-41
Passenger Airbag Status Indicator.....................3-38
Passenger Compartment Air Filter.....................3-31
Passenger Sensing System..............................1-74
Passing.........................................................4-15
PASS-Key
®III ................................................2-31
PASS-Key®III Operation..................................2-31
Power
Accessory Outlet(s)......................................3-24
Door Locks.................................................2-12
Electrical System.........................................5-97
Outlet 115 Volt Alternating Current.................3-25
Rear Quarter Windows.................................2-28
Retained Accessory (RAP)............................2-34
Six-Way Seats.............................................. 1-3
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Power (cont.)
Sliding Door................................................2-17
Steering Fluid.............................................5-35
Windows....................................................2-27
Pretensioners, Safety Belt................................1-41
Programmable Automatic Door Unlock...............2-14
Q
Questions and Answers About Safety Belts.........1-27
R
Radiator Pressure Cap....................................5-26
Radios..........................................................3-81
Care of Your CD and DVD Player................3-119
Care of Your CDs and DVDs.......................3-119
Navigation/Radio System, see Navigation
Manual.................................................3-102
Radio with CD............................................3-83
Rear Seat Audio........................................3-115
Setting the Time..........................................3-82
Theft-Deterrent..........................................3-117
Understanding Reception............................3-118
Rear Climate Control System............................3-29
Rear Reading Lamps......................................3-20
Rear Safety Belt Comfort Guides......................1-39Rear Seat Audio (RSA)..................................3-115
Rear Seat Entertainment System.....................3-102
Rear Seat Operation......................................... 1-6
Rear Seat Passengers, Safety Belts..................1-36
Rear Windshield Washer/Wiper.........................3-10
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-11
Recreational Vehicle Towing.............................4-38
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-75
Removing the Spare Tire and Tools...................5-72
Replacement Bulbs.........................................5-51
Reporting Safety Defects
Canadian Government..................................7-12
Saturn.......................................................7-12
United States Government............................7-11
Restraint System Check
Checking the Restraint Systems....................1-79
Replacing Restraint System Parts After
a Crash..................................................1-80
Retained Accessory Power (RAP)......................2-34
Right Front Passenger Position, Safety Belts......1-36
Roadside
Assistance Program....................................... 7-5
Rocking Your Vehicle to Get it Out....................4-32
Running the Engine While Parked.....................2-42
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Spare Tire
Accessory Inator........................................5-68
Compact....................................................5-87
Installing....................................................5-75
Removing...................................................5-72
Storing.......................................................5-83
Specications, Capacities...............................5-103
Speedometer..................................................3-35
StabiliTrak
®System.........................................4-10
Starting Your Engine.......................................2-34
Steering........................................................4-13
Steering Wheel Controls, Audio.......................3-117
Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas................................................2-50
Convenience Net.........................................2-55
Cupholder(s)...............................................2-50
Floor Console Storage Area..........................2-52
Folding Tray...............................................2-53
Glove Box..................................................2-50
Hideaway Rear Storage Bins.........................2-56
Luggage Carrier..........................................2-54
Overhead Console...............................2-51, 2-52
Second Row Center Console........................2-53
Stuck in Sand, Mud, Ice or Snow......................4-32
Sun Visors.....................................................2-28
Switchbanks
Overhead Console.......................................3-21
T
Tachometer....................................................3-35
Taillamps
Turn Signal, Stoplamps and Back-up Lamps....5-50
TCS Warning Light..........................................3-42
Theft-Deterrent, Radio....................................3-117
Theft-Deterrent Systems...................................2-29
Content Theft-Deterrent................................2-29
PASS-Key
®III .............................................2-31
PASS-Key®III Operation..............................2-31
Third Row Seat..............................................1-19
Tilt Wheel........................................................ 3-6
Tires.............................................................5-53
Aluminum Wheels, Cleaning..........................5-93
Buying New Tires........................................5-62
Chains.......................................................5-67
Changing a Flat Tire....................................5-71
Cleaning....................................................5-93
Compact Spare Tire.....................................5-87
Different Size..............................................5-63
If a Tire Goes Flat.......................................5-70
Ination -- Tire Pressure...............................5-59
Inator, Accessory.......................................5-68
Inspection and Rotation................................5-60
Installing the Spare Tire................................5-75
Removing the Flat Tire.................................5-75
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