LOW (L):This position, available on the SE model,
gives you more power but lower fuel economy
than THIRD (3). You can use LOW (L) on hills. It can
help control your speed as you go down steep mountain
roads, but then you would also want to use your
brakes off and on.
You can use LOW (L) on very steep hills, or in deep
snow or mud. If the shift lever is put in LOW (L),
the transaxle will not shift into rst gear until the vehicle
is going slowly enough.
Notice:Driving in LOW (L) for more than 25 miles
(40 km) or at speeds over 55 mph (90 km/h) may
damage the transaxle. Also, shifting into LOW (L)
at speeds above 65 mph (105 km/h) can cause
damage. Drive in THIRD (3) or AUTOMATIC
OVERDRIVE (D) instead of LOW (L).
Notice:Spinning the tires or holding the vehicle
in one place on a hill using only the accelerator
pedal may damage the transaxle. If you are stuck,
do not spin the tires. When stopping on a hill,
use the brakes, or parking brake to hold the vehicle
in place.
MANUAL MODE (M):This position, available on the
GT/GTP models, allows you to change gears similar to a
manual transaxle. If your vehicle has this feature, see
Manual Shift Mode (MSM).Manual Shift Mode (MSM)
(Automatic Transaxle)
To use this feature, do the following:
1. Move the shift lever from AUTOMATIC
OVERDRIVE (D) rearward and then to the right
into the MANUAL MODE (M).
2. If you do not move the shift lever forward or
rearward, the vehicle will be in the manual
mode and a gear based on the current driving
speed.
While driving in manual mode, the transaxle may
remain in a gear longer than it would in normal
driving mode based on braking, throttle input and
vehicle lateral acceleration.
3. Press the shift level forward to upshift or rearward
to downshift.
The odometer on the instrument panel cluster will
change from the vehicle’s mileage to the letter M, for
manual mode, and a number indicating the requested
gear range when moving the shift lever forward or
rearward. SeeSpeedometer and Odometer on
page 3-31for more information.
2-31
Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has
been driven, in either miles (used in the United States)
or kilometers (used in Canada).
When in manual shift mode, the odometer will change
from the vehicle’s mileage to the letter M, for manual
mode, and a number indicating the requested gear
range when moving the shift lever forward or rearward.
For more information seeAutomatic Transaxle
Operation on page 2-28.
Your vehicle has a tamper resistant odometer.
Repair or replacement of your instrument panel
cluster should only be performed by a quali ed
GM service center.
Trip Odometer
The trip odometer can display how far you have driven
since you last reset it.
For more information seeDIC Operation and Displays
on page 3-46.
Tachometer
The tachometer
shows your engine
speed in revolutions
per minute (rpm).
Notice:If you operate the engine with the
tachometer in the shaded warning area, your vehicle
could be damaged, and the damages would not
be covered by your warranty. Do not operate
the engine with the tachometer in the shaded
warning area.
3-31
Doing Your Own Service Work
If you want to do some of your own service work,
you will want to use the proper service manual. It tells
you much more about how to service your vehicle
than this manual can. To order the proper service
manual, seeService Publications Ordering Information
on page 7-11.
Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-70.
You should keep a record with all parts receipts and
list the mileage and the date of any service work
you perform. SeeMaintenance Record on page 6-14.{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts,
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
5-4
GM Goodwrench®oil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your
engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to your oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all you will need for good performance
and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated
can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE OIL SOON message will come
on. SeeDIC Warnings and Messages on page 3-48.
Change your oil as soon as possible within the next
600 miles (1 000 km). It is possible that, if you are
driving under the best conditions, the oil life system
may not indicate that an oil change is necessary for
over a year. However, your engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your dealer has GM-trained
service people who will perform this work using genuine
GM parts and reset the system. It is also important to
check your oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to
change your engine oil and lter based on vehicle use.
Anytime your oil is changed, reset the system so it
can calculate when the next oil change is required.
If a situation occurs where you change your oil prior to
a CHANGE OIL SOON message being turned on,
reset the system.
5-20
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary.
SeeEngine Coolant on page 5-27for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer tank and add the proper uid if necessary.
At Least Once a Month
Tire In ation Check
Visually inspect your vehicle’s tires and make sure they
are in ated to the correct pressures. Do not forget to
check the spare tire. SeeTires on page 5-57for further
details. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-74.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
noti cation. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation
on page 5-66.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. SeeParking Brake on page 2-33.
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. On automatic transaxle vehicles, try to start the
engine in each gear. The vehicle should start
only in PARK (P) or NEUTRAL (N). If the vehicle
starts in any other position, contact your
GM Goodwrench
®dealer for service.
6-9
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identi cation Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis ed with your new vehicle. However, if you continue
to remain unsatis ed after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Speci c vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your speci c vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3
Roadside Assistance Program
As the owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Contact Pontiac’s
Roadside Assistance toll-free at 1-800-ROADSIDE
(762-3743). Roadside Assistance Representatives are
available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identi cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Pontiac’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number
of the vehicle.
Mileage, Vehicle Identi cation Number (VIN),
and delivery date of the vehicle.
Description of the problem.
7-6