Page 274 of 481

273 Controls in detail
Useful features
You can take and place telephone calls us-
ing the buttonssandt on the mul-
tifunction steering wheel. Use the control
system for performing other telephone
functions (
page 151).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
Only operate the COMAND (Cockpit Man-
agement and Data System)* or audio sys-
tem if road, weather, and traffic conditions
permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
¡button. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
Page 279 of 481

278 Controls in detailUseful featuresInformation button¡
Located below the center armrest cover is
the Information button¡.
Open center armrest cover
(page 266).
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the buttont on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the audio system or COMAND*
head unit.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after switching on igni-
tion (together with the SOS button and
the Roadside Assistance button•).
See “System self-check” (
page 274)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Page 280 of 481

279 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls. Information calls can be terminated us-
ing the buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the audio system or COMAND* head
unit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit your Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer
Assistance Center representative,
except Roadside Assistance and
Information calls, which can also be
terminated by pressing the
tbutton on the multifunction
steering wheel or the respective button
for ending a telephone call on the audio
system or COMAND* head unit.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
Page 289 of 481

288 Controls in detailUseful features
Heated steering wheel* (SLK 280, SLK 350, Canada only)
The steering wheel heating warms up the
leather area of the steering wheel.
The lever is on the lower left-hand side of
the steering wheel.
1Switching on
2Indicator lamp
3Switching offSwitching on
Switch on the ignition (
page 36).
Turn switch at tip of lever in direction of
arrow1 and release it.
The steering wheel is heated. Indicator
lamp2 comes on.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause interfer-
ence, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iThe steering wheel heating is tempo-
rarily suspended while indicator
lamp2 remains on when
the temperature of the vehicle inte-
rior is above 86°F (30°C)
the temperature of the steering
wheel is above 95°F (35°C)
When these conditions do not apply
anymore, steering wheel heating con-
tinues.
Page 290 of 481
289 Controls in detail
Useful features
Switching off
Turn switch at tip of lever in direction of
arrow3 and release it.
The steering wheel heating is switched
off. Indicator lamp2 goes out.iIndicator lamp2 flashes or switches
off in case of
power surge or undervoltage
steering wheel heating malfunction
iThe steering wheel heating switches off
automatically when you remove the
SmartKey from the starter switch.
Page 300 of 481

299 Operation
Driving instructions
SLK 280, SLK 350
SLK 280 with Sport Package*
SLK 350 with Sport Package*
Your vehicle is factory equipped with
“W”-rated tires, which have a tire speed
rating of 168 mph (270 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
SLK 55 AMG
Your vehicle is factory equipped with
“Y”-rated tires, which have a tire speed
rating of 186 mph (300 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).SLK 55 AMG with Performance
Package*
Your vehicle is factory equipped with
“Y”-rated tires, which have a tire speed
rating of 186 mph (300 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
174 mph (280 km/h).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever* to positionN or
declutch in case of manual transmission.
Try to keep the vehicle under control by
corrective steering action.
iFor information on speed rating for
winter tires, see “Winter tires”
(page 348).
For additional general information on
tire speed markings on tire sidewall,
see “Tire speed rating” (
page 334).
iFor information on driving with snow
chains, see “Snow chains”
(page 349).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Page 310 of 481

309 Operation
Engine compartment
Checking engine oil level with the
control system (SLK 55 AMG only)
When checking the oil level
the vehicle must be parked on level
ground.
with the engine at operating tempera-
ture, the vehicle must have been sta-
tionary for at least 5 minutes with the
engine turned off.
with the engine not at operating tem-
perature, the vehicle must have been
stationary for at least 30 minutes with
the engine turned off.
To check the engine oil level via the
multifunction display, do the following:
Switch on the ignition (
page 36).
The standard display appears in the
multifunction display (
page 128).
Press buttonk orj on the mul-
tifunction steering wheel repeatedly
until the following message appears in
the multifunction display (
page 124):
One of the following messages will
subsequently appear in the multifunc-
tion display:
Engine oil level
ok
Add 1.0 qt.
(Canada:
1.0 liter
)
to reach max. oil level
Add 1.5 qts.
(Canada:
1.5 liters
)
to reach max. oil level
Add 2.0 qts.
(Canada:
2.0 liters
)
to reach max. oil level
If necessary, add engine oil.
For adding engine oil, see “Adding en-
gine oil” (
page 312).
For more information on engine oil, see
“Fuels, coolants, lubricants, etc.”
(
page 449).iIf you want to interrupt the checking
procedure, press buttonk orj
on the multifunction steering wheel
(page 124).
Page 311 of 481

310 OperationEngine compartmentOther display messages
If the ignition is not switched on, the fol-
lowing message will appear:Turn on ignition
to see engine oil level
Switch on the ignition (
page 36).
If you see the message:
Observe waiting time
If engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
If engine is not at operating tempera-
ture yet, you must wait 30 minutes
before checking oil.If you see the message:
Engine oil level
Not when engine on
Turn off the engine.
If the engine is at operating tempera-
ture, wait 5 minutes before checking
oil.
If the engine is not at operating
temperature yet, you must wait
30 minutes before checking oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
For more information on messages in the
display concerning engine oil, see the
“Practical hints” section (
page 368).
iIf you want to interrupt the checking
procedure, press buttonk orj
on the multifunction steering wheel
(page 124).
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.