244 Controls in detailAudio systemGSM network phones
Placing a “911” emergency call using
audio head unit with the phone locked
Press hbutton to switch to
telephone operation. PIN?
appears in the audio display.
Enter 911 using the number keypad on
the audio head unit.
Press
OK soft key or sbutton for
dialing to begin.
DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency. Placing a “911” emergency call using
audio head unit with the phone
unlocked
Press hbutton to switch to
telephone operation.
Enter 911 using the number keypad on
the audio head unit.
Press sbutton for dialing to begin. DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency. TDMA/CDMA network phones
Placing a “911” emergency call using
audio head unit with the phone locked
Press hbutton to switch to
telephone operation. CODE?
appears in the audio display.
Enter 911 using the number keypad on
the audio head unit.
Press
OK soft key or sbutton for
dialing to begin.
DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency.
iIf no SIM card is in the mobile phone, NO SERVICE
appears in the audio
display. In that case, you only can make
an emergency call on the mobile phone
itself, without the use of the head unit.
245 Controls in detail
Audio system
Placing a “911” emergency call using
audio head unit with the phone
unlocked
Press hbutton to switch to
telephone operation.
Enter 911 using the number keypad on
the audio head unit.
Press sbutton for dialing to begin. DIALING
appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency.
266 Controls in detailUseful featuresStorage compartments Glove box
1Glove box lid release
2Glove box
Pull glove box lid release1 to open
the glove box.
The glove box lid opens downward.
Push glove box lid1 up until it engag-
es to close the glove box.Storage compartment and telephone*
compartment under armrest
1Armrest
2Recess for opening storage and
telephone* compartment
Storage compartment
Reach into recess2 on the left or
right side and lift armrest1 in direc-
tion of arrow to open the storage com-
partment.
Lower armrest1 until it engages to
close storage compartment.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when storing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
place anything on shelf behind the roll bars.
Parcel nets cannot secure hard or heavy ob-
jects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
around and injuring vehicle occupants dur-
ing an accident.iThe glove box and the storage compart-
ment under the armrest are centrally
locked and unlocked.
iThe CD changer* is located in the glove
box.
267 Controls in detail
Useful features
Telephone* compartment
Reach into recess2 on the left or
right side, press in and fold up armrest
to the right or left side to open it.
The compartment for the telephone* is
opened.
Fold armrest back until it engages to
close the telephone* compartment.Storage compartment between the
seat backrests
1Storage compartment lid release
2Storage compartment
Press storage compartment lid
release1 to open.
The storage compartment lid opens
downward.
Push storage compartment lid up until
it engages to close it.Parcel net in passenger footwell
A small convenience parcel net is located
in the passenger footwell and behind the
driver’s seat. It is for small and light items,
such as road maps, mail, etc.
Warning!
G
Do not place heavy or fragile objects, or ob-
jects having sharp edges, in the parcel net.
In an accident, during hard braking or sud-
den maneuvers, they could be thrown
around inside the vehicle, and cause injury
to vehicle occupants.
272 Controls in detailUseful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operating instructions regarding use
of an external antenna.
Warning!
G
Whenever you are using floormats, make
sure there is enough clearance and the
floormats are securely fastened.
Floormats should always be securely fas-
tened using eyelets4 and retainer pins5.
Before driving off, check that the floormats
are securely in place and adjust them if nec-
essary. A loose floormat could slip and
hinder proper functioning of the pedals.iFor easier removing and installing the
floormat, slide the driver’s seat fully
backwards (
page 38).
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop the vehicle before placing or taking
a telephone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
1Observe all legal requirements.
273 Controls in detail
Useful features
You can take and place telephone calls us-
ing the buttonssandt on the mul-
tifunction steering wheel. Use the control
system for performing other telephone
functions (
page 151).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
Only operate the COMAND (Cockpit Man-
agement and Data System)* or audio sys-
tem if road, weather, and traffic conditions
permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
¡button. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
274 Controls in detailUseful features
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button•, and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Malfunction. Drive to
workshop appears for approximately
10 seconds in the multifunction display.
iThe SOS button is located in the over-
head control panel.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iWhen a Tele Aid call has been initiated,
the audio system or COMAND* system
audio is muted and the selected mode
(radio, tape or CD) pauses. The optional
cellular phone* (if installed) and insert-
ed in cradle switches off. If you must
use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location. Remove
the phone from the cradle and place
the call. The COMAND* navigation sys-
tem (if engaged) will continue to run.
The display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress. After the
Tele Aid call has ended, the optional
cellular phone switches on again. A PIN
entry might be necessary.
275 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 276) for instruc-
tions on initiating an emergency call man-
ually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time.
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
Malfunction.
Drive to workshop
is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.