278 Controls in detailUseful featuresInformation button¡
Located below the center armrest cover is
the Information button¡.
Open center armrest cover
(page 266).
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the buttont on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the audio system or COMAND*
head unit.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after switching on igni-
tion (together with the SOS button and
the Roadside Assistance button•).
See “System self-check” (
page 274)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
280 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Connecting call
will appear in
the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked,
a Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk
handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system (
page 87)
and tow-away alarm (
page 88).
282 Controls in detailUseful featuresProgramming the integrated remote
control
Step 1:
Switch on the ignition (
page 36).Step 2:
If you have previously programmed an
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when the indicator lamp1
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory.
If you later wish to program a second
and/or third hand-held transmitter to
the remaining two signal transmitter
buttons, do not repeat this step and be-
gin directly with step 3.Step 3:
Hold the end of the hand-held remote
control5 of the device you wish to
train approximately 2 to 5 in
(5 to12 cm) away from the signal trans-
mitter button (2, 3 or4) to be pro-
grammed, while keeping the indicator
lamp1 in view.
Step 4:
Using both hands, simultaneously
press the hand-held remote control
button6 and the desired signal trans-
mitter button (2, 3 or4). Do not
release the buttons until step 5 is com-
pleted.
The indicator lamp1 will flash, first
slowly and then rapidly.
When programming a garage door opener, it
is advised to park outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide, and
inhaling it can cause unconsciousness and
possible death.
285 Controls in detail
Useful features
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been successful-
ly trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training, the
indicator lamp1 will flash slowly and
then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.Reprogramming a single signal trans-
mitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Switch on the ignition (
page 36).
Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.
The indicator lamp1 will begin to
flash after 20 seconds. Without releas-
ing the signal transmitter button, pro-
ceed with programming starting with
step 3.
iUpon completion of programming the
integrated remote control, make sure
you retain the hand-held remote con-
trol that came with the garage door
opener, gate operator or other device.
You may need it for use in other vehi-
cles, for future programming of an
integrated remote control, or simply for
continued use as a hand-held remote
control to operate the respective
device in other situations.
286 Controls in detailUseful featuresOperation of integrated remote control
Switch on the ignition (
page 36).
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.Erasing the integrated remote control
memory
Switch on the ignition (
page 36).
Simultaneously press and hold down
the outer signal transmitter buttons2
and 4, for approximately 20 seconds,
until the indicator lamp1 flashes rap-
idly. Do not hold for longer than
30 seconds.
The codes of all three channels are
erased.Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:
Check the frequency of the hand-held
remote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 288-399 MHz.
Put a new battery in the hand-held re-
mote control5. This will increase the
likelihood of the hand-held remote con-
trol sending a faster and more accurate
signal to the integrated remote control.
iIf you sell your vehicle, erase the codes
of all three channels.
288 Controls in detailUseful features
Heated steering wheel* (SLK 280, SLK 350, Canada only)
The steering wheel heating warms up the
leather area of the steering wheel.
The lever is on the lower left-hand side of
the steering wheel.
1Switching on
2Indicator lamp
3Switching offSwitching on
Switch on the ignition (
page 36).
Turn switch at tip of lever in direction of
arrow1 and release it.
The steering wheel is heated. Indicator
lamp2 comes on.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause interfer-
ence, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iThe steering wheel heating is tempo-
rarily suspended while indicator
lamp2 remains on when
the temperature of the vehicle inte-
rior is above 86°F (30°C)
the temperature of the steering
wheel is above 95°F (35°C)
When these conditions do not apply
anymore, steering wheel heating con-
tinues.
292 OperationIn the “Operation” section you will find de-
tailed information on operating, maintain-
ing and caring for your vehicle.The first 1 000 miles (1 500 km)
The more cautiously you treat your vehicle
during the break-in period, the more satis-
fied you will be with its performance later
on.
Drive your vehicle during the first
1 000 miles (1 500 km) at varying but
moderate vehicle and engine speeds.
During this period, avoid heavy loads
(full throttle driving) and excessive en-
gine speeds (no more than
2/3 of max-
imum rpm in each gear).
Do not attempt to slow the vehicle
down by shifting to a lower gear using
the gear selector lever*.
Shift gears in a timely manner.
Avoid accelerating by kickdown.
Select positions3,2, or1 only when
driving at moderate speeds (for hill
driving).
Select C as the preferred shift program
(page 163) for the first 1 000 miles
(1 500 km).After 1 000 miles (1 500 km), you may
gradually increase vehicle and engine
speeds to the permissible maximum.
All of the above instructions, as may apply
to your vehicle type, also apply when driv-
ing the first 1 000 miles (1 500 km) after
the engine or the rear differential has been
replaced.
!Additional instructions for
SLK 55 AMG:
During the first 1 000 miles
(1 500 km), do not exceed a speed
of 85 mph (140 km/h).
During this period, avoid engine
speeds above 4 500 rpm in each
gear.
iAlways obey applicable speed limits.
294 OperationDriving instructionsBrakesTo help prevent brake disc corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on, the brake fluid level in the res-
ervoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected immedi-
ately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Install only brake pads and brake fluid
recommended by Mercedes-Benz.Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components
or salty road conditions, the first braking ac-
tion may be somewhat reduced and in-
creased pedal pressure may be necessary to
obtain expected braking effect. Maintain a
safe distance from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 83).