Page 245 of 480

244 Controls in detailUseful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls. Response Center was established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is currently
not active, and may not initiate a call.
Visit an authorized Mercedes-Benz
Center and have the system checked
or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button t on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
Page 246 of 480

245 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation sys-
tem (if engaged) will continue to run.
The display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the
COMAND display to indicate that a Tele
Aid call is in progress.
Page 271 of 480
270 OperationAt the gas station
Replace the fuel cap by turning it clock-
wise until it audibly engages.
Close the fuel filler flap.
You should hear the latch close shut.Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
For more information on gasoline, see
“Premium unleaded gasoline”
(page 448) or the Factory Approved
Service Pamphlet.
iLeaving the engine running and the fuel
cap open can cause the engine mal-
function indicator lamp ú (USA
only) or the engine malfunction indica-
tor lamp ± (Canada only) to illumi-
nate.
For more information, see the “Practi-
cal hints” section (
page 335).
Page 319 of 480

318 OperationMaintenanceWe strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service indi-
cator.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and the maintenance service indicator at
the designated times /mileage may result
in vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator mes-
sage will notify you when your next mainte-
nance service is due.
Starting approximately 1 month before
your next maintenance service is due, one
of the following messages will appear in
the right multifunction display while you
are driving or when you switch on the igni-
tion (example service A):
Service A in XXXXX miles (km)
Service A in XXX days
Service A Due now
The type of maintenance service due is in-
dicated in the left multifunction display:
9Basic service (A)½
Extended service (B)Clearing the maintenance service indi-
cator message
The maintenance service indicator mes-
sage is automatically cleared after approx-
imately 30 seconds
after you have switched on the ignition
after you have reached the mainte-
nance service threshold while driving
You can also clear the maintenance ser-
vice indicator message yourself.iVehicles equipped with FSS (Flexible
Service System) only (Canada vehi-
cles):
The interval between maintenance
services depends on your driving hab-
its. A gentle driving style, moderate en-
gine speeds and the avoidance of
short-distance trips will lengthen the
interval between services.
Page 320 of 480

319 Operation
Maintenance
1Reset button
Press reset button1 on the instru-
ment cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 140).Maintenance service term exceeded
If you have exceeded the suggested main-
tenance service term, you will see the fol-
lowing message in the right multifunction
display:
Service A exceeded by XXXX miles (km)
Service A exceeded by XXX daysIn addition, a signal sounds when the mes-
sage appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance ser-
vice.Calling up the maintenance service
indicator display
Switch on the ignition (
page 36).
The standard display of the control sys-
tem appears (
page 135).
Press button è or ÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 140).
Press button k or j on the
multifunction steering wheel until the
maintenance service indicator mes-
sage with the maintenance service
symbol 9 or
½
appears in the
left multifunction display and the main-
tenance service deadline appears in
the right multifunction display.
Page 321 of 480

320 OperationMaintenance
Resetting the maintenance service indicator
In the event that the maintenance service
on your vehicle is not carried out by an au-
thorized Mercedes-Benz Center, you can
have the maintenance service indicator re-
set. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the main-
tenance service indicator in the mainte-
nance-relevant information for your
vehicle. Such information is available ei-
ther from an authorized Mercedes-Benz
Center or directly from Mercedes-Benz.
iIf the battery supplying the vehicle’s
electrical consumers is disconnected,
the days of disconnection will not be in-
cluded in the count shown by the main-
tenance service indicator. To arrive at
the true maintenance service deadline,
you will need to subtract these days
from the days shown in the mainte-
nance service indicator display.
Do not confuse the service indicator
with the engine oil level indicator N.
!If the maintenance service indicator
was inadvertently reset, have an autho-
rized Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the maintenance service
indicator will result in engine damage
not covered by the Mercedes-Benz
Limited Warranty.
Page 336 of 480

335 Practical hints
What to do if …
Problem
Possible cause/consequence
Suggested solution
ú
(USA only)
±
(Canada only)
The yellow engine malfunction
indicator lamp comes on while
driving.
There is a malfunction in:
The fuel injection system
The ignition system
The emission control system
Systems which effect emissions
Such malfunctions may result in excessive
emissions values and may switch the engine
to its limp-home (emergency operation)
mode.
Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left
area of the footwell next to the park-
ing brake pedal.
The fuel cap is not closed tightly.
Check the fuel cap (
page 269).
If it is not closed properly:
Close the fuel cap.
If it is closed properly:
Have the fuel system checked by an
authorized Mercedes-Benz Center.
Page 454 of 480

453 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
ABC
(A
ctive B
ody C
ontrol)
Active, computer-controlled system
that hydraulically adjusts the suspen-
sion at all four wheels in response to
various driving situations.
Accessory weight
(
page 310)
Air pressure
(page 310)
Alignment bolt
Metal pin with thread. The alignment
bolt, or centering bolt, is an aid used
when changing a tire to align the wheel
with the wheel hub.
Aspect ratio
(page 310)BabySmart
TM airbag deactivation
system
This system detects if a special system
compatible child restraint seat is in-
stalled on the front passenger seat. The
system will automatically deactivate
the passenger front airbag when such a
seat is properly installed (indicator
lamp 7 on the glove box comes on
and remains illuminated).
BabySmartTM compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the pas-
senger front airbag if a BabySmart
TM
compatible child seat is installed. See
your authorized Mercedes-Benz Center
for availability.
Bar
(
page 310)BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.
Bead
(
page 310)
Bi-Xenon headlamps*
Headlamps which use an electric arc as
the light source and produce a more in-
tense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.
CAC
(Customer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter, which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.