91 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter
switch.
With KEYLESS-GO*
Press the start/stop button on the gear
selector lever once.
The engine is turned off.
Open the driver’s door.Deactivating
With the SmartKey
Turn the SmartKey in the starter switch
to position2 (
page 36).
With KEYLESS-GO*
Switch on the ignition (
page 38).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the trunk lid
the hood
a storage compartment in the rear
the glove box
the storage compartment under the
armrest
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
iStarting the engine will also deactivate
the immobilizer.
In case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
100 Controls in detailLocking and unlockingLoss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
SmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote controls and a remov-
able mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys with
KEYLESS-GO are a different color to help
distinguish each SmartKey with
KEYLESS-GO unit.
The function of the SmartKey overrules the
KEYLESS-GO function.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked every time you grasp a door
handle. If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks
the doors
the trunk lid
the glove box
the storage compartment under the
armrest
the storage compartment in the rear
the fuel filler flap
239 Controls in detail
Useful features
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
TeleAid malfunction – Visit workshop appears for approximately 10 seconds in
the multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
TeleAid
malfunction – Visit workshop
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
241 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button •
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the button (for longer
than 2 seconds)
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message Connecting call
will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
243 Controls in detail
Useful features
Information button ¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 239) if
the indicator lamp does not come on in
red or stays on longer than approxi-
mately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and no voice connection to the
471 Index
Oil see Engine oil
One-touch gearshifting 169
Canceling gear range limit 169
Downshifting 169
Upshifting 169
Opening
Doors from the inside 107
Fuel filler flap 269
Hood 272
Luggage cover 196
Retractable hardtop (SmartKey) 199
Retractable hardtop (switch) 196
Side windows 193
Storage compartment in the
armrest 229
Storage compartment in the center
console 229
Sunshade 203
Trunk from inside vehicle 108
Trunk lid 108
Windows 192
Operating
CD player 142
Navigation system 143
Radio 141
Telephone* 159Ornamental moldings 325
Overdue maintenance service 319
Overhead control panel 31
Overspeed range 133, 457
P
Paintwork code see Certification label
Panic alarm 81
Panic button on SmartKey 81
Panorama roof*
Sunshade 203
Sunshade closing 203
Sunshade opening 203
Parcel net
In front passenger footwell 231
Parcel net in trunk 231
Parking 261
Parking assistance (Parktronic*) 223
Parking brake
Engaging 59
Releasing 51
Parking brake pedal 23
Parking lamps 392
Switching on 123
Parktronic* 30, 223, 457
Activating 226
Cleaning system sensors 326Malfunctioning 227
Minimum distance 225
Range 224
Rear sensors 225
System sensors 326
Warning indicators 23, 225
Parktronic* deactivation switch 30
Parts service 428
Passenger side
Front airbag 70
Head-thorax airbag 71
Pedals 257
Phone book* 160
Loading 160
Quick search 160
Phone number*
Dialing 160
Redialing 161
Poly-V-belt drive 457
Layout 431
Potential problems associated with under-
inflated and overinflated tires 299
Pounds per square inch see PSI
Power assistance 258
Power outlet 237