280 Controls in detailUseful features
You can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 178).
See separate instruction manual for infor-
mation on how to operate the telephone.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the Modular COMAND
System
1 if road, weather and traffic condi-
tions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the ¡button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
288 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
316 OperationDriving instructionsAttaching a trailer
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
safety chains between your tow vehicle
and the trailer.
The chains should be criss-crossed
under the trailer tongue. They must be
attached to the hitch receiver, and not
to the vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
a separate brake system at various
trailer weights.
a break-away switch on trailers with a
separate brake system.
The switch activates the trailer brakes
in the possible event that the trailer
might separate from the tow vehicle.
Start the engine (
page 34).
Make sure the automatic transmission
is set toP.
Set the parking brake for the vehicle
(page 52).
Vehicles with ADS*: Set the vehicle
level to Highway (
page 250).
Vehicle with ADS*: Set the ADS* to
AUTO or COMFORT (
page 249).
Stop the engine (
page 34).
Attach the trailer.
!Do not connect a trailer brake system
(if trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as
your vehicle is equipped with antilock
brakes. If you do, neither the vehicle’s
brakes nor the trailer’s brakes will func-
tion properly.iThe provided vehicle electrical wiring
harness for trailer towing has a brake
signal wire (color orange) for hook-up
to a brake controller.
You should consider using a trailer
sway control system. For further infor-
mation see an authorized
Mercedes-Benz Light Truck Center.
Warning!
G
Vehicles with ADS*:
Do not lock or unlock any doors or the tail-
gate while attaching or uncoupling the trail-
er. Do not open or close any doors or the
tailgate while attaching or uncoupling the
trailer. Make sure no one operates the ADS*
switch (
page 249) or the vehicle level
control* switch (
page 252) while a trailer
is being attached or uncoupled. The vehicle
level could change, and you could injure
yourself and/or others.
323 Operation
At the gas station
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically
locks/unlocks the fuel filler flap.
Turn the engine off
by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.
by pressing the KEYLESS-GO*
start/stop button (
page 35).
Open the driver’s door (with the
driver’s door open, starter switch is
now in position0, same as
SmartKey removed from starter
switch).
Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn the fuel cap to the left and hold on
to it until possible pressure is released.
Take off the cap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out - do not top up or over-
fill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
injury. Whenever you are around gasoline,
avoid inhaling fumes and skin contact, extin-
guish all smoking materials. Never allow
sparks, flame or smoking materials near
gasoline!
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
375 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Light Truck Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Light Truck
Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
When using a power washer for cleaning
the vehicle, always observe manufactur-
er’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of dirt embedding (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.!Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
376 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every en-
gine cleaning. Before applying, all control
linkage bushings and joints should be lu-
bricated. The poly-V-belt and all pulleys
should be protected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Only use a mild car wash
detergent, such as Mercedes-Benz
approved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.
!Due to the width of the vehicle, fold in
exterior rear view mirrors prior to run-
ning the vehicle through an automatic
car wash to prevent damage to the mir-
rors.iAfter running the vehicle through an au-
tomatic car wash, wipe any wax off of
the windshield (
page 378) and the
wiper blade inserts (page 378). This
will prevent smears and reduce wiping
noise which can be caused by residual
wax on the windshield.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.
435 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle using the
SmartKey or SmartKey with
KEYLESS-GO*, open the driver’s door us-
ing the mechanical key.
Removing the mechanical key
SmartKey1Mechanical key locking tab
2Mechanical key
SmartKey with KEYLESS-GO*1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
The mechanical key2 comes out.
Slide the mechanical key2 out of
housing.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system.
To cancel the alarm, do one of the
following:
Press buttonŒ or‹on the
SmartKey.
Insert the SmartKey in the starter
switch.
In vehicles with KEYLESS-GO*:
Grasp the outside door handle.
The SmartKey with KEYLESS-GO
must be outside the vehicle.
Press the KEYLESS-GO* start/stop
button.
The SmartKey with KEYLESS-GO
must be inside the vehicle.
436 Practical hintsUnlocking/locking in an emergencyUnlocking the driver’s door
1Unlocking
2Mechanical key
Insert the mechanical key2 into the
driver’s door lock until it stops.
Turn the mechanical key2 counter-
clockwise to position1.
Pull the door handle until the locking
knob moves up (
page 117).
The driver’s door is unlocked.
Pull the door handle again to open the
driver’s door.
Locking the vehicle
If you cannot lock the vehicle using the
SmartKey or KEYLESS-GO*, do the follow-
ing:
Close the passenger door, the rear
doors and the tailgate.
Press the lower part of the central
locking switch in the door control panel
(page 126).
Check to see whether the locking
knobs on the doors have moved down.
If necessary push them down manually.
Except for the driver’s door, the vehicle
should now be locked.1Locking
2Mechanical key
Remove the mechanical key out of the
SmartKey (
page 435).
Insert the mechanical key2 into the
driver’s door lock until it stops.
Turn the mechanical key2 clockwise
to position1.
The driver’s door is locked.