Page 72 of 539

71 Safety and Security
Occupant safety
When you sell your vehicle we strongly
urge you to give notice to the subsequent
owner that it is equipped with an SRS by
alerting them to the applicable section in
the Operator’s Manual.Front air bags
1Driver air bag
2Passenger air bag
Driver and front passenger front air bags
are deployed:
in the event of certain frontal impacts
if impact exceeds a preset deployment
threshold
independently of the side impact air
bags
Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
In addition, improper repair work on the
SRS creates a risk of rendering the SRS
inoperative or causing unintended air
bag deployment. Work on the SRS must
therefore only be performed by qualified
technicians. Contact an authorized
Mercedes-Benz Light Truck Center.
For your protection and the protection
of others, when scrapping the air bag
unit or emergency tensioning device,
our safety instructions must be fol-
lowed. These instructions are available
from your authorized Mercedes-Benz
Light Truck Center.
Given the considerable deployment
speed, required inflation volume, and
the textile structure of the air bags,
there is the possibility of abrasions or
other more significant injuries resulting
from air bag deployment.
Warning!
G
Only use seat covers which have been
tested and approved by Mercedes-Benz for
your vehicle model. Using other seat covers
may interfere with or prevent the
deployment of the front side impact air bags
or the rear side impact air bags*. Contact an
authorized Mercedes-Benz Light Truck
Center for availability.
Page 284 of 539

283 Controls in detail
Useful features
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message Connecting Call
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call connected
appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
vehicle battery power is available
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
ten seconds.
Should this occur, assistance must be sum-
moned by other means.
Page 286 of 539

285 Controls in detail
Useful features
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iWhile the call is connected you can
change to the navigation menu by
pressing NAVI button on the Modular
COMAND System unit.
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately
ten seconds during the system
self-check after switching on the igni-
tion (together with the SOS button and
the Information button¡).
See system self-check (
page 282) if
the indicator lamp does not come on in
red or stays on longer than
approximately ten seconds.
Page 287 of 539

286 Controls in detailUseful features
Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage tray (
page 272).
Press and hold button1 (for longer
than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using thet button on
the multifunction steering wheel or the
END Button on the Modular COMAND
System.
iWhile the call is connected, you can
change to the navigation menu by
pressing NAVI button on the Modular
COMAND System.
Page 483 of 539
482 Technical dataThe “Technical data” section provides the
necessary technical data for your vehicle.Parts service
All authorized Mercedes-Benz Centers
maintain a stock of genuine
Mercedes-Benz parts required for mainte-
nance and repair work. In addition, strate-
gically located parts distribution centers
provide quick and reliable parts service.
More than 300 000 different parts for
Mercedes-Benz models are available.
Genuine Mercedes-Benz parts are subject-
ed to stringent quality inspections. Each
part has been specifically developed, man-
ufactured or selected for and adapted to
Mercedes-Benz vehicles.
Therefore, genuine Mercedes-Benz parts
should be installed.
!The use of non-genuine Mercedes-Benz
parts and accessories not authorized
by Mercedes-Benz could damage the
vehicle, which is not covered by the
Mercedes-Benz Limited Warranty, or
could compromise the vehicle’s
durability or safety.