123 Controls in detail
Locking and unlocking
Closing the tailgate from the outside
(vehicles with KEYLESS-GO*)
In vehicles with tailgate opening/closing
system* you can close the tailgate sepa-
rately from the outside using the tailgate
closing switch or the Šbutton on the
SmartKey.
1Tailgate closing switch
Make sure you have the SmartKey with
KEYLESS-GO* with you.
Press tailgate closing switch 1 briefly.
The tailgate closes.If the tailgate comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the tailgate reopens slight-
ly.
iYou can also close the tailgate by hand.iTo prevent a possible inadvertent lock-
out, the tailgate will open automatically
if a SmartKey with KEYLESS-GO* is
recognized inside the vehicle.
Warning!
G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
press the tailgate closing switch1
press KEYLESS-GO locking/closing
switch
press the Šbutton on the SmartKey
with KEYLESS-GO
press or pull the remote tailgate switch
(on the driver’s door)
125 Controls in detail
Locking and unlocking
Automatic central locking
The doors and the tailgate automatically
lock when the ignition is switched on and
the wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or more.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
Warning!
G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
press KEYLESS-GO locking/closing
switch
1
press the tailgate closing switch
press the Šbutton on the SmartKey
with KEYLESS-GO*
press or pull the remote tailgate switch
(on the driver’s door)
Even with the SmartKey with KEYLESS-GO*
removed from the vehicle, the tailgate
closing switch can be operated. Therefore,
do not leave children unattended in the ve-
hicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may
cause an accident and/or serious personal
injury.Warning!
G
Only drive with the tailgate closed as,
among other dangers such as blocked
visibility, exhaust fumes may enter the vehi-
cle interior.
iThe doors unlock automatically after an
accident if the force of the impact ex-
ceeds a preset threshold.
The vehicle automatically locks when
the ignition is switched on and the
wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or
more. You could therefore lock yourself
out when the vehicle
is pushed or towed
is on a test stand
during a wheel change
127 Controls in detail
Locking and unlocking
Unlocking
Press central unlocking switch1.
The vehicle unlocks.
iYou can open a locked door from the
inside. Open door only when conditions
are safe to do so.
If the vehicle was previously centrally
locked with the SmartKey or the
SmartKey with KEYLESS-GO*, it will
not unlock using the central unlocking
switch2.
If the vehicle was previously locked
with the central locking switch1:
While in the selective remote con-
trol mode, only the front door
opened from the inside is unlocked.
While in the global remote control
mode, the vehicle is unlocked com-
pletely when a front door is opened
from the inside.
280 Controls in detailUseful features
You can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 178).
See separate instruction manual for infor-
mation on how to operate the telephone.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the Modular COMAND
System
1 if road, weather and traffic condi-
tions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the ¡button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
288 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
289 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system (
page 100)
and tow-away alarm (
page 102).
290 Controls in detailUseful featuresRemote control integrated into the
overhead control panel1,2,3 Signal transmitter button
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control
transmitter (not part of the vehi-
cle equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
- signaling the door to stop and reverse -
does not meet current U.S. federal safety
standards.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience
difficulties with programming the
transmitter, contact an authorized
Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
291 Controls in detail
Useful features
Programming or reprogramming the
integrated remote control
Step 1:
Switch on the ignition (
page 34).
Step 2:
If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons1 and3 and release
them only when the indicator lamp4
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.
iUSA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause
interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.