255 Controls in detail
Driving systems
Distronic deactivates automatically when:
you set the parking brake
you drive slower than 20 mph
(30 km/h)
the ESP
® is active (
page 94) or you
deactivate the ESP
®
you move the gear selector lever into
positionN
A signal will sound. The
Distronic off
message appears in the multifunction
display for approximately 5 seconds.Setting the following distance in
Distronic
You can set the specified following dis-
tance for Distronic by varying the time set-
ting between 1.0 and 2.0 seconds. Using
this time setting and the current speed of
your vehicle, Distronic calculates and sets
the required following distance to the vehi-
cle ahead. The set distance will be shown
in the multifunction display.
The thumbwheel for making the time set-
ting is located on the lower section of the
center console.1Distance warning function on/off
switch
2Indicator lamp
3Thumbwheel for setting distance
Increasing distance
Increasing the distance setting tells
Distronic to maintain a greater following
distance to the vehicle ahead.
Turn thumbwheel3 towards¯.
Warning!
G
Distronic switches off and releases the
brakes when the vehicle decelerates below
the minimum speed of 20 mph (30 km/h)
by operation of the system. At that time the
driver must apply the brakes in order to re-
duce vehicle speed further or bring it to a
stop.
Warning!
G
It is up to the driver to exercise discretion to
select the appropriate setting given road
conditions, traffic, driver’s preferred driving
style and applicable laws and driving recom-
mendations for safe following distance.
256 Controls in detailDriving systemsDecreasing distance
Decreasing the distance setting tells
Distronic to maintain a smaller following
distance to the vehicle ahead.
Turn thumbwheel3 towards®.
Distance warning function
When Distronic is deactivated, this func-
tion will continue to warn you when recog-
nizing a stationary obstacle or a slower
vehicle moving in the vehicle’s path and
the danger of a collision exists:
The distance warning lampl in the
instrument cluster comes on.
An intermittent warning will sound if
necessary.
If these warnings are issued, you must
brake manually to maintain a safe distance
and avoid a collision with the vehicle
ahead.
When pressing the brake pedal, the warn-
ing sound ceases. The warning sound will
also cease when the distance to the vehi-cle ahead is sufficient again without apply-
ing the brakes. In this case, the distance
warning lamp will also go out.Activating
Press switch1.
Indicator lamp 2 on the switch comes
on. A loudspeaker symbol appears in
the multifunction display (
page 252).
Deactivating
Press switch1.
Indicator lamp 2 on the switch goes
out. No loudspeaker symbol appears in
the multifunction display.
Warning!
G
If the distance warning lampl in the in-
strument cluster comes on while driving
and/or an intermittent warning sounds, im-
mediate attention on the part of the driver is
required. As required by the traffic situation,
apply the brakes and navigate around a pos-
sible obstacle. However, do not drive by re-
lying on the distance warning function, as
this will result in an emergency braking ap-
plication. Especially depending on road sur-
face conditions and driver reaction, this will
not always enable you to avoid a collision.iComplex driving situations are not al-
ways fully recognized by Distronic. This
could result in wrong or missing dis-
tance warnings.
257 Controls in detail
Driving systems
Driving with Distronic
This section describes a number of driving
situations where special precaution is re-
quired on the part of the driver. Be pre-
pared to brake in such situations. This will
deactivate the Distronic system.The most likely cause for a malfunctioning
system is a dirty sensor (located behind
the hood grille), especially at times of snow
and ice or heavy rain. In such a case,
Distronic will switch off, and the message
Distronic
Currently unavailable
See Operator’s Manualappears in the multifunction display.
For cleaning and care of the Distronic sen-
sor, see “Cleaning the Distronic* system
sensor cover” (
page 368).
Warning!
G
Distronic works to maintain the speed se-
lected by the driver unless a moving obsta-
cle proceeding directly ahead of it in the
same travel direction is detected (e.g. fol-
lowing another vehicle ahead of you at a dis-
tance set by Distronic). This means that:
Your vehicle can pass another vehicle
after you change lanes.
While in a sharp turn or if the vehicle in
front is in a sharp turn, Distronic could
lose sight of a vehicle traveling in front
of it, then your vehicle could accelerate
to the previously selected speed.
Distronic regulates only the distance be-
tween your vehicle and those directly ahead
of it, but does not register stationary objects
in the road, e.g.:
a stopped vehicle in a traffic jam
a disabled vehicle
an oncoming vehicle
The driver must always be on the alert, ob-
serve all traffic and intercede as required by
steering or braking the vehicle.
Warning!
G
Distronic should not be used in snowy or icy
road conditions.
iIf the message Distronic
Currently unavailable
See Operator’s Manualdisappears during driving and the last
speed stored flashes for approximately
5 seconds, the dirt (e.g. slush) has dis-
solved; Distronic works again.
287 Controls in detail
Useful features
than 10 seconds or do not come on).
The message
Tele Aid malfunction
Drive to workshop
appears in the multi-
function display.Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 288) for instruc-
tions on initiating an emergency call man-
ually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message Tele Aid malfunction Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
288 Controls in detailUseful featuresThe Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenterInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close cover after the emergency call is
concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
289 Controls in detail
Useful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
290 Controls in detailUseful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the au-
dio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after switching on the igni-
tion (together with the SOS button and
the Information button¡).
See system self-check (
page 286)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing con-
tinuously and there was no voice con-
nection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be ter-
minated using button t on the mul-
tifunction steering wheel or the
respective button for ending a tele-
phone call on the COMAND headunit.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the SOS
button and the Roadside Assistance
button•).
291 Controls in detail
Useful features
Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls. See system self-check (
page 286)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing button t on the multifunction
steering wheel or the respective button
for ending a telephone call on the
COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit an authorized Mercedes-Benz
Center and have the system checked
or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.