Page 293 of 521

292 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The multifunction display in the in-
strument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
Page 294 of 521

293 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
w i l l a p p e a r i n t h e
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See an-
ti-theft alarm system (
page 101) and
tow-away alarm (
page 103).
Page 312 of 521

311 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.Control and operation of radio trans-
mitter
COMAND, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Page 323 of 521

322 OperationEngine compartment
If engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
If engine is not at operating tempera-
ture yet, wait 30 minutes before
repeating check procedure.
If you see the message:
Engine oil level
Not when engine on
Turn off the engine.
If the engine is at operating tempera-
ture, wait 5 minutes before checking
oil.
If the engine is not at operating temper-
ature yet, you must wait 30 minutes
before checking oil.If there is excess engine oil with the engine
at operating temperature, the following
message will appear:
Engine oil level
Reduce oil level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
For more information on messages in the
multifunction display concerning engine
oil, see the “Practical hints” section
(
page 407). Checking engine oil level with the oil
dipstick (E 350)
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been sta-
tionary for at least 5 minutes with the
engine turned off
with the engine not at operating tem-
perature yet, the vehicle must have
been stationary for at least 30 minutes
with the engine turned off
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter (gaso-
line engine) not covered by the
Mercedes-Benz Limited Warranty.
Page 325 of 521
324 OperationEngine compartmentE350
E500E320CDI
Unscrew filler cap1 from filler neck.
Add engine oil as required. Be careful
not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw filler cap1 back on filler neck.
For more information on engine oil, see the
“Technical data” section (
page 484) and
(
page 487).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter (Gaso-
line engine) or oxidation catalyst
(Diesel engine) not covered by the
Mercedes-Benz Limited Warranty.
Page 410 of 521
409 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
:
Engine oil level
Reduce oil level
E 320 CDI, E 500, E 55 AMG only:
You have added too much engine oil.
There is a risk of damaging:
the engine
the catalytic converter
Have oil siphoned or drained off. Ob-
serve all legal requirements with re-
spect to its disposal.
Oil sensor malfunction
Visit workshop
E 320 CDI, E 500, E 55 AMG only:
The measuring system is malfunctioning.
Have the measuring system checked
by an authorized Mercedes-Benz
Center.
Change engine oil
Visit workshop
E 320 CDI, E 500, E 55 AMG only:
It may be that there is water in the engine
oil.
Have the engine oil and the cooling
system checked.
Page 420 of 521
419 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
t
Function
unavailable
This display appears if button t or
s on the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
Ê
Trunk open
This message will appear whenever the
trunk is open.
Close the trunk.
W
Washer fluid,
please refill
The fluid level has dropped to about
1/3
of total reservoir capacity.
Add washer fluid (
page 327).
Page 495 of 521

494 Technical termsCOMAND
(C
ockpit M
anagement and D
ata Sys-
tem)
Information and operating center for
vehicle sound and communications
systems, including the radio and navi-
gation system, as well as other optional
equipment (CD changer, telephone,
etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.
Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.
Curb weight
(
page 354)Distronic*
A driving convenience cruise control
system which helps the driver maintain
a pre-selected speed:
If there is no vehicle directly ahead,
the system operates in the same
way as conventional ->cruise con-
trol.
If a slower moving vehicle is ahead,
Distronic will reduce your vehicle
speed to the extent permitted by re-
duced throttle and up to 20% brak-
ing power to maintain the preset
minimum following distance.
DOT
(Department of Transportation)
(
page 354)
Electrohydraulic brake system
Electronically controlled hydraulic
braking system for increased braking
safety and comfort.Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine pro-
duced.
Engine oil viscosity
Measurement for the inner friction (vis-
cosity) of the oil at different tempera-
tures. The higher the temperature an
oil can tolerate without becoming thin,
or the lower the temperature it can tol-
erate without becoming viscous, the
better the viscosity.
ESP
®(Electronic S
tability Pr
ogram)
Improves vehicle handling and direc-
tional stability.
ETD
(E
mergency T
ensioning D
evice)
Device which deploys in certain frontal
and rear collisions exceeding the sys-
tem’s threshold to tighten the seat
belts.
->SRS