289 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The multifunction display in the in-
strument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
will appear in the
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
308 OperationDriving instructionsRoad salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
For more information, see “Winter driving”
(
page 355).
Standing water
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.Warning!
G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
!Do not drive through flooded areas or
water of unknown depth. Before driving
through water, determine its depth.
Never accelerate before driving into
water. The bow wave could force water
into the engine and auxiliary equip-
ment, thus damaging them.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake causing severe
internal engine damage. Any such dam-
age is not covered by the
Mercedes-Benz Limited Warranty.
350 OperationTires and wheelsTire ply material
1Plies in sidewall
2Plies under tread
This marking tells you about the type of
cord and number of plies in the sidewall
and under the tread.
Tire and loading terminology
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
automatic transmission, power steering,
power brakes, power windows, power
seats, radio, and heater, to the extent that
these items are available as
factory-installed equipment (whether
installed or not).
Air pressure
The amount of air inside the tire pressing
outward on each square inch of the tire.
Air pressure is expressed in pounds per
square inch (psi), or kilopascal (kPa) or
bar.
Aspect ratio
Dimensional relationship between tire
section height and section width
expressed in percentage.Bar
Another metric unit for air pressure. There
are 14.5038 pounds per square inch (psi)
to 1 bar; there are 100 kilopascals (kPa)
to 1 bar.
Bead
The tire bead contains steel wires wrapped
by steel cords that hold the tire onto the
rim.
Cold tire inflation pressure
Tire inflation pressure when your vehicle
has been sitting for at least 3 hours or driv-
en no more than 1 mile (1.6 km).
Curb weight
The weight of a motor vehicle with stan-
dard equipment including the maximum
capacity of fuel, oil, and coolant, and, if so
equipped, air conditioning and additional
optional equipment, but without passen-
gers and cargo.
iFor illustration purposes only. Actual
data on tires are specific to each vehi-
cle and may vary from data shown in
above illustration.
362 OperationVehicle careCleaning and care of vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the vehicle
underbody and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
365 Operation
Vehicle care
Ornamental moldings
For regular cleaning and care of ornamen-
tal moldings, use a damp cloth.Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water.
!Due to the width of the vehicle, fold in
exterior rear view mirrors prior to run-
ning the vehicle through an automatic
car wash to prevent damage to the mir-
rors.
Make sure that the windshield wiper
switch is set to0 (
page 36). Other-
wise, the rain sensor could activate and
cause the wipers to move unintention-
ally. This may lead to vehicle damage.
iAfter running the vehicle through an au-
tomatic car wash, wipe any wax off of
the windshield (
page 366) and the
wiper blade inserts (page 366). This
will prevent smears and reduce wiping
noise which can be caused by residual
wax on the windshield.
When leaving the car wash, make sure
that the mirrors are folded out. Other-
wise they may vibrate.
!Do not use chrome cleaner on orna-
mental moldings. Although ornamental
moldings may have chrome appear-
ance, they could be made of anodized
aluminum that will be damaged when
cleaned with chrome cleaner. Instead,
use a damp cloth to clean those orna-
mental moldings.
For very dirty ornamental moldings of
which you are sure are chrome-plated,
use a chrome cleaner. If in doubt
whether an ornamental molding is
chrome-plated, contact an authorized
Mercedes-Benz Center.
!Only use window cleaning solutions
that are suitable for plastic lamp lens-
es. Window cleaning solutions which
are not suitable may damage the plas-
tic lamp lenses of the headlamps.
Therefore, do not use abrasives, sol-
vents or cleaners that contain solvents.
Never apply strong force and only use a
soft, non-scratching cloth when clean-
ing the lenses. Do not attempt to wipe
dirty lenses with a dry cloth or sponge.
Otherwise you may scratch or damage
the lens surface.
366 OperationVehicle careCleaning the Distronic* system sensor
cover
1Distronic system sensor cover
Switch off the ignition (
page 36).
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water and a
non-scratching cloth to clean sensor
cover1.
Restart the engine after cleaning sen-
sor cover1.
Cleaning the windows and the wiper
blades
Switch on the ignition (
page 36).
Turn combination switch to wiper
settingII (
page 55).
With wiper arms in vertical position,
switch off the ignition (
page 61).
Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.
!To prevent scratches or damage, never
apply strong force and only use a soft,
non-scratching cloth when cleaning the
sensor cover1. Do not attempt to
wipe dirty sensors with a dry cloth or
sponge.!The windshield wipers must be in a ver-
tical position before folding them away
from the windshield. They could other-
wise damage the hood.
Never open the hood when the wiper
arms are folded forward.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield the
windshield and/or the wiper blades. Other-
wise, the wiper motor could suddenly turn
on and cause injury.
367 Operation
Vehicle care
Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light al-
loy wheels.
Plastic and rubber parts
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Instrument cluster and cup holders
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Wipe with a cloth moistened in a luke-
warm solution.
!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch or
pressing the KEYLESS-GO start/stop
button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.!To clean the window interior, do not
use a dry cloth, abrasives, solvents or
cleaners containing solvents. Do not
touch the inside of the front, rear or
side windows with hard objects such as
an ice scraper or ring. Doing so may
damage the windows.
!Only use acid-free cleaning materials.
Acid may cause corrosion or damage
the clear coat.!The vehicle should not be parked for an
extended period of time immediately
after it has been cleaned, especially not
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim
cleaners can lead to increased corro-
sion of the brake disks and brake pads.
Therefore, the vehicle’s brake system
should always be warmed-up before it
is parked after cleaning. To do so,
please drive your vehicle for several
minutes to allow the brakes to dry.
When applying Mercedes-Benz ap-
proved Tire Care and Mercedes-Benz
approved Wheel Care products, take
care not to spray them on the brake
disks. !Do not use oil or wax on these parts.!To prevent scratches, do not use scour-
ing agents.
368 OperationVehicle careHard plastic trim items
Use Pour Mercedes-Benz approved
Interior Care, a soft, lint-free cloth and
apply with light pressure onto.
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thor-
oughly or clean with Mercedes-Benz
approved Leather Care.
Carpets
Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the car-
pets.
Headliner and shelf below rear window
Use a soft bristle brush or a dry-sham-
poo cleaner in case of excessive dirt. Seat belts
Only use clear, lukewarm water and
soap.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Leather upholstery
Wipe leather upholstery with a damp
cloth and dry thoroughly or clean with
Mercedes-Benz approved Leather
Care.
Exercise particular care when cleaning per-
forated leather as its underside should not
become wet.
!To prevent scratches, do not use scour-
ing agents.
!The webbing must not be treated with
chemical cleaning agents. Do not dry
the webbing at temperatures above
176°F (80°C) or in direct sunlight.Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.