195 Controls in detail
Automatic transmission
Activating manual shift program
Press program mode selector
switch1 repeatedly until the
M for the
manual program modeM appears in
the multifunction display.
The transmission switches to the
manual program modeM. Automatic
shifting is switched off. The gear range
is not limited.
You can change the gears manually when
the gear selector lever is in positionD. You
can upshift or downshift through the gears
in succession.Upshifting
Briefly press the gear selector lever to
the right in theD+direction.
or
Briefly press button2 on the right
side of the steering wheel
(page 192).
The transmission shifts to the next
higher gear.
If, instead of the manual program mode
symbolM, thep symbol appears in the
multifunction display (
page 184), shift to
the next higher gear. The fuel supply will
otherwise be interrupted to prevent the
engine from overrevving.
iThe manual program modeM will not
be stored. When the engine is turned
off with the manual program modeM
selected, the transmission will go to
the automatic program mode (CorS)
when the engine is restarted.
!In the manual program modeM, the
transmission will not upshift, even if
the engine has reached its overrevving
range. Shift up to the next gear before
the engine has reached its overrevving
range. Make absolutely certain that the
engine speed does not reach the red
marking on the tachometer
(page 24). Otherwise the engine
could be damaged which is not covered
by the Mercedes-Benz Limited
Warranty.
196 Controls in detailAutomatic transmissionDownshifting
Briefly press the gear selector lever to
the left in theD-direction.
or
Briefly press button1 on the left side
of the steering wheel (
page 192).
The transmission shifts to the next
lower gear.Kickdown
Using the kickdown when driving in the
manual program modeM is not possible.
Deactivating manual shift program
Press the program mode selector
switch (
page 194) repeatedly
until
Cor
S appears in the multifunction
display.
or
Restart the engine.
The transmission will go to the
automatic program mode (C orS).
The manual program modeM is not
stored.Emergency operation
(Limp Home Mode)
If vehicle acceleration worsens or the
transmission no longer shifts, the trans-
mission is most likely operating in limp
home (emergency operation) mode. In this
mode only second gear and reverse gear
can be activated.
Stop the vehicle.
Move gear selector lever toP.
Turn off the engine.
Wait at least 10 seconds before
restarting.
Restart the engine.
Move gear selector lever to positionD
(for second gear) orR.
Have the transmission checked at an
authorized Mercedes-Benz Center as
soon as possible.
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of loss of control.iWhen you brake or stop, the transmis-
sion shifts down to a gear from which
you can easily accelerate or take off.
239 Controls in detail
Driving systems
Driving systems
The driving systems of your vehicle are de-
scribed on the following pages:
Cruise control and Distronic*, with
which the vehicle can maintain a preset
speed
Airmatic DC* adjusts the vehicle sus-
pension characteristics automatically
and controls the vehicle level
For information on BAS, ABS, electrohy-
draulic brake system and ESP
® driving sys-
tems, see “Driving safety systems”
(
page 91).
Cruise control
The cruise control automatically maintains
the speed you set for your vehicle.
Use of cruise control is recommended for
driving at a constant speed for extended
periods of time. You can set or resume
cruise control at any speed above 20 mph
(30 km/h).
The cruise control function is operated by
means of the cruise control lever.
The cruise control lever is the uppermost
lever on the left-hand side of the steering
column (
page 22).
Warning!
G
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must remain at
all times responsible for the vehicle speed
and for safe brake operation.
Only use the cruise control if the road, traffic
and weather conditions make it advisable to
travel at a steady speed.
The use of cruise control can be danger-
ous on winding roads or in heavy traffic
because conditions do not allow safe
driving at a steady speed.
The use of cruise control can be danger-
ous on slippery roads. Rapid changes in
tire traction can result in wheel spin and
loss of control.
Deactivate the cruise control when driv-
ing in fog.
The “Resume” function should only be oper-
ated if the driver is fully aware of the previ-
ously set speed and wishes to resume this
particular preset speed.
279 Controls in detail
Useful features
Power outlet
The power outlet is located in the rear pas-
senger compartment.
Switch on the ignition (
page 36).
Flip up cover and insert electrical plug
(cigarette lighter type).
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is on the lower left-hand side of
the steering wheel.
1Indicator lamp
2Switching off
3Switching on
!The lighter socket can be used to ac-
commodate 12V DC electrical acces-
sories (up to a maximum of 85 W)
designed for use with the standard
“cigarette lighter” plug type. Keep in
mind, however, that connecting acces-
sories to the lighter socket (for exam-
ple extensive connecting and
disconnecting, or using plugs that do
not fit properly) can damage the lighter
socket. With the socket damaged, the
lighter may no longer be able to be
placed in the heating (pushed-in) posi-
tion, or the lighter may pop out too ear-
ly with the lighter not hot enough.
To help avoid damaging the cigarette
lighter socket, we recommend con-
necting 12V DC electrical accessories
designed for use with a standard “ciga-
rette lighter” plug type to the 12V pow-
er outlets in your vehicle whenever
possible.
iThe power outlet can be used to
accommodate 12V DC electrical ac-
cessories (e.g. air pump, auxiliary
lamps) up to a maximum of 180 W.
An additional power outlet is located on
the left side in the cargo compartment.
280 Controls in detailUseful featuresSwitching on
Switch on the ignition (
page 36).
Turn switch at the tip of stalk in direc-
tion of arrow3.
The steering wheel is heated. Indicator
lamp1 comes on.Switching off
Turn switch at the tip of stalk in direc-
tion of arrow2.
The heated steering wheel is switched
off. Indicator lamp1 goes out.
For information on steering wheel, see
“Multifunction steering wheel”
(
page 156).
Floormats
1Retainer pin
2Eyelet
iThe steering wheel heating is tempo-
rarily suspended while indicator
lamp1 remains on when
the temperature of the vehicle inte-
rior is above 86°F (30°C)
the temperature of the steering
wheel is above 95°F (35°C)
When these conditions do not apply
anymore, steering wheel heating con-
tinues.
iIndicator lamp1 flashes or goes out
in case of power surge or undervolt-
age
in case of a steering wheel heating
malfunction
iThe steering wheel heating switches off
automatically when you remove the
SmartKey from the starter switch or, on
vehicles with KEYLESS-GO*, when you
switch off the ignition (
page 61) and
open the driver’s door.
iTo install or remove the floormat more
easily, move the driver’s seat or front
passenger seat as far to the rear as
possible (
page 41).
282 Controls in detailUseful featuresYou can take and place telephone calls us-
ing buttonss andt on the steering
wheel. To carry out other telephone func-
tions, use the control system
(page 181).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid
Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
Roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using
button¡. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
287 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using button t on the mul-
tifunction steering wheel or the
respective button for ending a tele-
phone call on the COMAND headunit.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 283)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing button t on the multifunction
steering wheel or the respective button
for ending a telephone call on the
COMAND headunit.
288 Controls in detailUseful features
Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit an authorized Mercedes-Benz
Center and have the system checked
or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.