289 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The multifunction display in the in-
strument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
will appear in the
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
294 Controls in detailUseful featuresGate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been successful-
ly trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training, the
indicator lamp1 will flash slowly and
then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.
iUpon completion of programming the
integrated remote control, make sure
you retain the hand-held remote con-
trol that came with the garage door
opener, gate operator or other device.
You may need it for use in other vehi-
cles, for future programming of an
integrated remote control, or simply for
continued use as a hand-held remote
control to operate the respective
device in other situations.
296 Controls in detailUseful featuresProgramming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:
Check the frequency of the hand-held
remote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 288-399 MHz.
Put a new battery in the hand-held re-
mote control5. This will increase the
likelihood of the hand-held remote con-
trol sending a faster and more accurate
signal to the integrated remote control.
While performing step 3, hold the
hand-held remote control6 at differ-
ent lengths and angles from the signal
transmitter button (2, 3 or4) you
are programming. Attempt varying an-
gles at the distance of 2 to 5 inches
(5 to 12 cm) away or the same angle at
varying distances.
If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.
Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.iCertain types of garage door openers
are incompatible with the integrated
remote control. If you should experi-
ence further difficulties with program-
ming the integrated remote control,
contact an authorized Mercedes-Benz
Center, or call Mercedes-Benz
Customer Assistance Center (in the
USA only) at 1-800-FOR-MERCedes, or
Customer Service (in Canada) at
1-800-387-0100.
iUSA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
309 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.Control and operation of radio trans-
mitter
COMAND, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The cargo compartment is the preferred
place to carry objects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
337 Operation
Tires and wheels
Reactivating the TPMS*
The TPMS must be reactivated when you
have adjusted the tire inflation pressure to
a new level (e.g. because of different load
or driving conditions). The TPMS is then
recalibrated to the current tire inflation
pressures.
Using the tire placard on the driver’s
door B-pillar (
page 328) or, if avail-
able, the supplemental tire pressure
information on the inside of the fuel fill-
er flap (
page 312), make sure the tire
inflation pressure of all four tires is cor-
rect.
TPMS malfunctions may occur for a variety
of reasons, including the installation of in-
compatible replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing
one or more tires or wheels on your vehicle
to ensure that the replacement or alternate
tires and wheels allow the TPMS to continue
to function properly.
iIf a condition causing the TPMS to mal-
function develops, it may take up
to 10 minutes for the system to signal
a malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has
been corrected.iOperating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the TPMS to malfunction.
Warning!
G
It is the driver’s responsibility to calibrate
the TPMS on the recommended cold infla-
tion pressure. Underinflated tires affect the
ability to steer or brake the vehicle. You
might loose control over the vehicle.
350 OperationTires and wheelsTire ply material
1Plies in sidewall
2Plies under tread
This marking tells you about the type of
cord and number of plies in the sidewall
and under the tread.
Tire and loading terminology
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
automatic transmission, power steering,
power brakes, power windows, power
seats, radio, and heater, to the extent that
these items are available as
factory-installed equipment (whether
installed or not).
Air pressure
The amount of air inside the tire pressing
outward on each square inch of the tire.
Air pressure is expressed in pounds per
square inch (psi), or kilopascal (kPa) or
bar.
Aspect ratio
Dimensional relationship between tire
section height and section width
expressed in percentage.Bar
Another metric unit for air pressure. There
are 14.5038 pounds per square inch (psi)
to 1 bar; there are 100 kilopascals (kPa)
to 1 bar.
Bead
The tire bead contains steel wires wrapped
by steel cords that hold the tire onto the
rim.
Cold tire inflation pressure
Tire inflation pressure when your vehicle
has been sitting for at least 3 hours or driv-
en no more than 1 mile (1.6 km).
Curb weight
The weight of a motor vehicle with stan-
dard equipment including the maximum
capacity of fuel, oil, and coolant, and, if so
equipped, air conditioning and additional
optional equipment, but without passen-
gers and cargo.
iFor illustration purposes only. Actual
data on tires are specific to each vehi-
cle and may vary from data shown in
above illustration.
394 Practical hintsWhat to do if …Display message
Possible cause/consequence
Possible solution
Tire pres. monitor
inoperative
The TPMS* is malfunctioning.
Have the TPMS* checked by an authorized
Mercedes-Benz Center.
Tire pres. monitor
inoperative
No wheel sensors
There are wheels without wheel sensors
mounted (e.g. winter tires).
Have the TPMS* checked by an authorized
Mercedes-Benz Center.
Have the wheel sensors installed by an authorized
Mercedes-Benz Center.
Tire pres. monitor
Wheel sensor missing
One or more sensors malfunction (e.g. bat-
tery in one or more wheel sensor is empty).
One or more wheels without wheel sensors
mounted (e.g. spare tire).
Have the TPMS* checked by an authorized
Mercedes-Benz Center.
Have the wheel sensors installed by an authorized
Mercedes-Benz Center.
The tire pressure for the respective tire is shown in the
multifunction display.
Tire pres. monitor
currently unavailable
The TPMS* is unable to monitor the tire
pressure due to
a nearby radio interference source.
excessive wheel sensor temperatures.
As soon as the causes for the malfunction are no longer
present, the TPMS* automatically becomes active again
after a few minutes driving.
407 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
%
Hood open
You are driving with the hood open.
Close the hood (
page 315).
F
Key
Check battery
The SmartKey with KEYLESS-GO* batter-
ies are discharged.
Change the batteries (
page 429).
Key
not recognized
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running
because
the SmartKey with KEYLESS-GO* is
not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle in a safe location as
soon as it is safe to do so.
Search for the SmartKey.
Otherwise the vehicle cannot be cen-
trally locked nor can the engine be
started again after the engine is
stopped.
Key
not recognized
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey
in the vehicle.
Operate the vehicle with the
SmartKey in the starter switch if nec-
essary.
Key
still in vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey out of the vehicle.
Keyless Go
Check system
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.