293 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the ¡button (for
longer than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only). See system self-check (
page 290)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using the tbutton on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See System self-check (
page 290)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
294 Controls in detailUseful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls. If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not
available). The message
Call failed
appears in the multifunction display.
Information calls can be terminated
using the tbutton on the
multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit an Mercedes-Benz Center
and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont
on the multifunction steering wheel or
the respective button for ending a
telephone call on the audio system or
the COMAND* head unit.!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or
Customer Service at 1-800-387-0100
in Canada.
296 Controls in detailUseful featuresStolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated re-
mote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center, see “An-
ti-theft alarm system” (
page 92) and
tow-away alarm (
page 94).
319 Operation
At the gas station
Replace fuel cap by turning it clockwise
until it audibly engages.
Close fuel filler flap.Warning!
G
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
For more information on gasoline, see
“Premium unleaded gasoline”
(page 482) or the Factory Approved
Service Products pamphlet.
iLeaving the engine running and the fuel
cap open can cause theú malfunc-
tion indicator lamp (USA only) or
the± malfunction indicator lamp
(Canada only) to illuminate.
More information can be found in the
“Practical hints” section (
page 376).
361 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times /mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator mes-
sage will notify you when your next mainte-
nance service is due.
Starting approximately 1 month before
your next maintenance service is due, one
of the following messages will appear in
the multifunction display while you are
driving or when you switch on the ignition
(example service A):Service A in XXXXX miles (km)
Service A in XXX days
Service A due now
The type of maintenance service due is
indicated in the multifunction display:9
Basic service (A)
½
Extended service (B)
iVehicles equipped with FSS (F
lexible
S
ervice S
ystem) only (Canada vehi-
cles): The interval between
maintenance services depends on your
driving habits. A gentle driving style,
moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.
362 OperationMaintenanceClearing the maintenance service indicator message
The maintenance service indicator mes-
sage is automatically cleared after approx-
imately 30 seconds when you switch on
the ignition or when reaching the mainte-
nance service threshold while driving.
You can also clear it yourself.
1Reset button
Press reset button 1 on the
instrument cluster.The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 144).
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:Service A exceeded by XXXXX miles
(km)
Service A exceeded by XXX daysIn addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator display
You can call up the maintenance service in-
dicator display at any time to check when
the next maintenance service is due.
Switch on the ignition (
page 36).
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 144).
Press buttonkorjuntil the
maintenance service indicator display
with the service symbol9or
½
and the service deadline appears in the
multifunction display.
363 Operation
Maintenance
Resetting the maintenance service indicator
In the event that the maintenance service
on your vehicle is not carried out by an
authorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the
maintenance-relevant information for your
vehicle. Such information is available from
either your authorized Mercedes-Benz
Center or directly from Mercedes-Benz.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the maintenance
service indicator. To arrive at the true
maintenance service deadline, you will
need to subtract these days from the
days shown in the maintenance service
indicator message or maintenance ser-
vice indicator display.
Do not confuse the maintenance
service indicator with the engine oil
level indicator:.
iIf the maintenance service indicator
was inadvertently reset, have an
authorized Mercedes-Benz Center
correct it.
Only reset if the proper maintenance
service has been performed. Resetting
the system without performing the
proper service as called for by the
maintenance service indicator will
result in engine damage and/or other
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
487 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
Accessory weight
(
page 355)
Air pressure
(page 355)
Alignment bolt
Metal pin with thread. The centering
pin is an aid used when changing a tire
to align the wheel with the wheel hub.
Aspect ratio
(page 355)
Bar
(page 355)
BAS
(Brake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.Bead
(
page 355)
Bi-Xenon headlamps*
Headlamps which use an electric arc as
the light source and produce a more in-
tense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.
CAC
(Customer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter, which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.
Cold tire inflation pressure
(
page 355)
COMAND
(Cockpit M
anagement and D
ata Sys-
tem)
Information and operating center for
vehicle sound and communications
systems, including the radio and the
navigation system, as well as other op-
tional equipment (CD changer*, tele-
phone, etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.