290 Controls in detailUseful featuresShortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The message
Tele Aid malfunction Drive to
workshop appears in the multifunction dis-
play.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 291) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the
connection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the
vehicle (determined by the GPS satellite
location system), vehicle model, identifica-
tion number and color are generated.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or message Tele Aid malfunction Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
292 Controls in detailUseful features
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the •button (for
longer than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The •button will flash while the call
is in progress. The message Connecting call
will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle
occupants.
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten
seconds during the system self-check
after switching on the ignition (together
with the SOS button and the Informa-
tion button¡).
293 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the ¡button (for
longer than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only). See system self-check (
page 290)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using the tbutton on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
the COMAND* headunit.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See System self-check (
page 290)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
295 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
headunit. A pop-up window will appear
in the COMAND* display to indicate
that a Tele Aid call is in progress.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked,
a Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk
recessed handle again.
297 Controls in detail
Useful features
Programming the integrated remote
control
Step 1:
Switch on the ignition (
page 36).
Step 2:
If you have previously programmed an
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when the indicator lamp1
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory.
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
- signaling the door to stop and reverse -
does not meet current U.S. federal safety
standards.
When programming a garage door opener,
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide, and
inhaling it can cause unconsciousness and
possible death.
330 OperationTires and wheelsSee an authorized Mercedes-Benz Center
for information on tested and
recommended rims and tires for summer
and winter operation. They can also offer
advice concerning tire service and
purchase.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on
retreads. The operating safety of the
vehicle cannot be assured when such tires
are used.
Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss and
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See an authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension
components can be damaged.
The operating clearance of the wheels
and the tires may no longer be correct.
Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use Genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can
result in the bolts loosening and possibly an
accident.
342 OperationTires and wheels
Install the valve cap.
Repeat this procedure for each tire.
Run Flat Indicator*
While the vehicle is being driven, the Run
Flat Indicator monitors the set tire inflation
pressures by evaluating each wheel’s rota-
tional speed. This allows the system to de-
tect a significant loss of pressure in a tire.
If a wheel’s rotational speed changes due
to falling tire inflation pressure, you will
see a corresponding warning message in
the multifunction display.
The Run Flat Indicator may function in a re-
stricted manner or with a delay if:
snow chains are mounted to the
vehicle
winter road conditions prevail
you are driving on a loose surface (e.g.
sand or gravel)
you are driving in a very sporty manner
(involving rapid acceleration or high
speeds in curves)
Warning!
G
When the multifunction display shows the
message
Low pres. mode Check tire
Max. speed 50 mph
, one or more of your
tires is significantly under-inflated. You
should stop and check your tires as soon as
possible, and inflate them to the proper tire
inflation pressure as indicated on the vehi-
cle’s tire information placard. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the vehi-
cle’s handling and stopping ability. Each tire,
including the spare, should be checked
monthly when cold and set to the recom-
mended tire inflation pressure as specified
in the vehicle placard and owner’s manual.
iThe recommended tire inflation pres-
sures for your vehicle can be found on
the tire placard located on the driver’s
door B-pillar (
page 333). The tire in-
flation pressures are not listed in the
owner’s manual.
361 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times /mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator mes-
sage will notify you when your next mainte-
nance service is due.
Starting approximately 1 month before
your next maintenance service is due, one
of the following messages will appear in
the multifunction display while you are
driving or when you switch on the ignition
(example service A):Service A in XXXXX miles (km)
Service A in XXX days
Service A due now
The type of maintenance service due is
indicated in the multifunction display:9
Basic service (A)
½
Extended service (B)
iVehicles equipped with FSS (F
lexible
S
ervice S
ystem) only (Canada vehi-
cles): The interval between
maintenance services depends on your
driving habits. A gentle driving style,
moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.