Contents
DOT, Tire Identification Number
(TIN) ............................................. 304
Maximum tire load ....................... 305
Maximum tire inflation pressure .. 306
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 306
Tire ply material ........................... 308
Tire and loading terminology ........ 309
Rotating tires ............................... 312
Winter driving .................................... 313
Winter tires .................................. 313
Block heater (Canada only) .......... 314
Snow chains................................. 314
Maintenance ...................................... 315
Maintenance service indicator
message....................................... 315
Calling up the maintenance
service indicator........................... 316
Resetting the maintenance
service indicator........................... 317
Vehicle care ....................................... 318
Cleaning and care of vehicle ........ 318
Practical hints.................................. 327
What to do if …? ................................. 328
Lamps in instrument cluster ......... 328
Lamp in center console................. 336
Vehicle status messages in
the multifunction display .............. 337
Where will I find ...? ............................ 369
First aid kit .................................... 369
Vehicle jack, vehicle tool kit,
luggage bowl, spare wheel ............ 370
Unlocking/locking in an emergency... 372
Unlocking the vehicle.................... 372
Locking the vehicle ....................... 373
Fuel filler flap ................................ 374
Opening/closing in an emergency ..... 375
Tilt/sliding sunroof ....................... 375
Replacing SmartKey batteries ............ 376
SmartKey ...................................... 376
SmartKey with KEYLESS-GO* ....... 377
Replacing bulbs .................................. 378
Bulbs ............................................. 379
Replacing bulbs for front lamps .... 381
Replacing bulbs for rear lamps ..... 382Replacing wiper blades ...................... 384
Removing wiper blades ................. 384
Installing wiper blades .................. 385
Flat tire............................................... 386
Preparing the vehicle .................... 386
Mounting the spare wheel ............ 386
Battery ............................................... 391
Disconnecting the battery ............ 392
Removing the battery ................... 392
Charging and reinstalling the
battery .......................................... 392
Reconnecting the battery ............. 393
Jump starting...................................... 394
Towing the vehicle.............................. 396
Installing towing eye bolt .............. 398
Fuses.................................................. 399
Aids for replacing fuses ................ 399
Fuse boxes in passenger
compartment ................................ 400
Fuse boxes in engine
compartment ................................ 401
87 Safety and Security
Anti-theft systems
Canceling the alarm
To cancel the alarm:
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press the Œ or ‹ button on the
SmartKey.
The alarm is canceled.
With KEYLESS-GO*
Grasp an outside door handle.
The SmartKey with KEYLESS- GO must
be within 3 ft. (1 m) of the vehicle.
or
Press the KEYLESS-GO start/stop but-
ton (
page 35).
The SmartKey with KEYLESS- GO must
be inside the vehicle.
The alarm is canceled.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
Lock your vehicle with the SmartKey or
KEYLESS-GO*.
The tow-away alarm is automatically
armed after about 30 seconds.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system (
page 241) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
245 Controls in detail
Useful features
Roadside Assistance button•
Press and hold the button • (for
longer than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
CONNECTING
CALL
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message CALL CONNECTED
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance
Manual for more information.
Sign and Drive services (only available in
the USA): Services such as jump start, a
few gallons of fuel or the replacement of a
flat tire with the vehicle spare tire are ob-
tainable.
iThe indicator lamp in the Roadside
Assistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after switching on the igni-
tion (together with the SOS button and
the Information button¡).
See system self-check (
page 242)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button• is flashing con-
tinuously and no voice connection to
the Response Center was established,
the Tele Aid system could not initiate a
Roadside Assistance call (e.g. the rele-
vant cellular phone network is not
available). The message CALL FAILED
appears in the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the COMAND head unit.
289 Operation
Tires and wheels
Steps for determining correct load limit
The following steps have been developed
as required of all manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic
and Motor Vehicle Safety Act of 1966”.
Step 1 (Vehicles equipped with placard
Example A)
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on
your vehicle’s placard.
Step 1 (Vehicles equipped with placard
Example B)
Locate the heading “Vehicle Capacity
Weight” on your vehicle’s placard.
Step 2
Determine the combined weight of the
driver and passengers that will be
riding in your vehicle.Step 3
Subtract the combined weight of the
driver and passengers from XXX kilo-
grams or XXX lbs.
Step 4
The resulting figure equals the avail-
able amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs. and there will
be five 150 lbs. passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400 - 750 (5 x150) = 650 lbs.)
Step 5
Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in step 4.Step 6 (if applicable)
If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (
page 291).
The following table shows examples on
how to calculate total and cargo load
capacities with varying seating configura-
tions and number and size of occupants.
The following examples use a load limit
of 1500 lbs. This is for illustration
purposes only. Make sure you are using
the actual load limit for your vehicle stated
on the vehicle’s placard (
page 287).
291 Operation
Tires and wheels
Certification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(page 291) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for ei-
ther the front or rear axle. You can obtain
the GVWR and GAWR from the
Certification label. The Certification Label
can be found on the driver’s door B-pillar,
see “Technical data” (
page 406).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 291) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if ap-
plicable, trailer fully loaded) weighed on a
suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is
10 percent of the trailer weight and every-
thing loaded in it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.
327 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
370 Practical hintsWhere will I find ...?Vehicle jack, vehicle tool kit, luggage bowl, spare wheel
The spare wheel, the vehicle tool kit and
the luggage bowl are stored in the com-
partment underneath the trunk floor.
1Vehicle jack
2Vehicle tool kit
3Luggage bowl
4Spare wheel
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
You can now remove the tools and ac-
cessories.The vehicle tool kit includes:
One interchangeable slot/Phillips
screwdriver
One towing eye bolt
One wheel bolt wrench with socket
wrench
One alignment bolt
One pair of gloves
One fuse extractor
One fuse chart for the main fuse box
Spare fusesVehicle jack
To prepare the vehicle jack for use
Remove the vehicle jack from the spare
wheel well under the trunk floor.
Push the crank handle up.
Turn the crank handle clockwise until it
engages (operational position).
!To prevent damage, always disengage
trunk floor handle from trunk edge and
lower trunk floor before closing the
trunk.
396 Practical hintsTowing the vehicleMercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 87) and the automatic central
locking (
page 162).
Do not tow-start the vehicle.
!If the vehicle is towed with the front
axle raised, the engine must be shut off
(SmartKey in starter switch position0
or1). Otherwise, the ESP
® will immedi-
ately be engaged and will apply the rear
wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN and the SmartKey
must be in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).