Page 350 of 473
349 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
Page 381 of 473
380 Practical hints
Where will I find ...?
First aid kit
The first aid kit is located in the trunk on
the left side secured by a hook and loop
fastener.
1First aid kit
2Hook and loop fastener
Unfasten hook and loop fastener2.
Remove first aid kit1.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Spare fuses
Valve extractor
Protective wrap
Collapsible wheel chock
A pair of gloves Removing the vehicle tool kit
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Spare wheel with collapsible tire
2Vehicle tool kit (under collapsible tire)
3Retaining screw
Loosen retaining screw3 by turning it
counterclockwise.
Remove collapsible tire1.
Remove vehicle tool kit2.
i
Check expiration dates and contents
for completeness at least once a year
and replace missing/expired items.
Page 382 of 473

381 Practical hints
Where will I find ...?
1Vehicle jack
2Collapsible wheel chock and spare
wheel bolts
3Towing eye bolt
4Alignment bolt
5Wheel wrench
6Spare fuses and valve extractor
7Electric air pumpVehicle jackThe vehicle jack is located in the storage
compartment underneath the trunk floor.
Storage position
Turn crank handle in the direction of ar-
row as far as it will go.
Warning!G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.
Page 389 of 473
388 Practical hints
Unlocking/locking in an emergency
1Locking
Insert the mechanical key into the
driver’s door lock until it stops.
Turn the mechanical key clockwise to
position1.
The driver’s door is locked.Manually unlocking the transmission
gear selector lever
In case of power failure, the transmission
gear selector lever can be manually un-
locked, e.g. to tow the vehicle.
Slide out the swiveling cup holder
(
page 259).
1Tool
Insert a tool1 (e.g. flat blade screw
driver) into the opening.
Perform the following two steps
simultaneously:
Press tool1 forward in the
direction of the arrow.
Move gear selector lever from
positionP.
Remove tool1 from the opening.
i
The gear selector lever is locked again
when moving it to positionP.
Page 392 of 473

391 Practical hints
Resetting activated head restraints
Resetting activated head restraints
Resetting activated head restraints
If the active head restraints have been trig-
gered in a rear-end collision, the active
head restraints must be reset. Otherwise,
the active head restraint cannot offer any
additional protection in the event of anoth-
er rear-end collision.
Take the reset tool out of the
Mercedes-Benz vehicle literature
pouch.
Guide reset tool into center of head re-
straint between head restraint cushion
and rear head restraint cover.
Press the reset tool forward in the di-
rection of the arrow.
Press reset tool downward until you
hear the head restraint release
mechanism audibly engage.
Pull out reset tool.
Firmly press the head restraint cushion
back toward the rear head restraint
cover until it engages.
Repeat this procedure on the active
head restraint for the second seat.
For information on active head restraints,
see “Active head restraint” (
page 71).
For information on head restraint adjust-
ment, see “Seats” (
page 35).
i
For your convenience, we recommend
that you have this work carried out by
an authorized Mercedes-Benz Center.
You will find the reset tool for manually
operating the active head restraints in
the Mercedes-Benz vehicle literature
pouch.
!
Take care to avoid damaging the uphol-
stery.
Warning!G
When pushing back the head restraint cush-
ion, take care that your fingers do not be-
come caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
Page 416 of 473

415 Practical hints
Jump starting
Jump starting
If the battery is discharged, the engine can
be started with jumper cables and the
battery of another vehicle. Observe the
following:
Jump starting should only be performed
when the engine and catalytic con-
verter are cold.
Do not start the engine if the battery is
frozen. Let the battery thaw out first.
Only jump start from batteries with the
same voltage rating (12 V). Jump
starting with a more powerful battery
could damage the vehicle’s electrical
system, which will not be covered by
the Mercedes-Benz Limited Warranty.
Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.
Always make sure the jumper cables
are not on or near pulleys, fans, or oth-
er parts that move when an engine is
started or running.
Warning!G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!
Do not tow-start the vehicle.
!
Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine
using a battery quick charge unit.
If engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
damage the catalytic converter and
may present a fire risk.
Make sure the jumper cables do not
have loose or missing insulation.
Make sure the cable clamps do not
touch any other metal part while the
other end is still attached to a battery.
Page 418 of 473

417 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised only so
far as necessary to have the vehicle moved
to a safe location where the recommended
towing methods can be employed.
!
Do not tow-start the vehicle.
!
Use flatbed or wheel lift/dolly equip-
ment with the SmartKey in the starter
switch turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm*
(
page 90) and deactivate the auto-
matic central locking (
page 147).
!
If the vehicle is towed with the front
axle raised, the engine must be shut off
(SmartKey in starter switch position0
or1). Otherwise the ESP
® will immedi-
ately be engaged and will apply the rear
wheel brakes.
When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in positionN and the
SmartKey must be in starter switch
position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for
distances up to 30 miles (50 km) and
at a speed not to exceed 30 mph
(50 km/h).
!
To be certain to avoid a possibility of
damage to the drivetrain, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange for
any towing beyond a short tow to a
nearby garage.
Page 419 of 473

418 Practical hints
Towing the vehicle
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:
the engine will not run
there is a malfunction in the power
supply or in the vehicle’s electrical
system
as that will be necessary to adequately
control the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position2.
If the SmartKey is left in starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
i
To signal turns while being towed with
the hazard warning flasher in use,
switch on the ignition and activate the
combination switch for the left or right
turn signal in the usual manner – only
the selected turn signal will operate.
Upon canceling the turn signal, the
hazard warning flasher will operate
again.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!
When towing the vehicle with all wheels
on the ground, please note the
following:
With the automatic central locking
activated and the SmartKey in starter
switch position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km/h) or
more.
Switch off the tow-away alarm*
(
page 90).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 147).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.