Page 314 of 474

313 Operation
Tires and wheels
Certification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(page 313) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross Vehi-
cle Weight Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for either the
front or rear axle. You can obtain the
GVWR and GAWR from the Certification la-
bel. The Certification Label can be found
on the driver’s door B-pillar, see “Technical
data” (
page 428).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 313) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if ap-
plicable, trailer fully loaded) weighed on a
suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is ten
percent of the trailer weight and every-
thing loaded in it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.
Page 344 of 474

343 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control
linkage bushings and joints should be
lubricated. The poly-V-belt and all pulleys
should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
!Due to the width of the vehicle, fold in
exterior rear view mirrors prior to run-
ning the vehicle through an automatic
car wash to prevent damage to the
mirrors.
Make sure that the windshield wiper
switch is set to0 (
page 53). Other-
wise, the rain sensor could activate and
cause the wipers to move unintention-
ally. This may lead to vehicle damage.
Page 350 of 474
349 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
Page 384 of 474
383 Practical hints
Where will I find ...?
Where will I find ...?
First aid kit
The first aid kit is located in the trunk on
the left side secured by a hook and loop
fastener.
1First aid kit
2Hook and loop fastener
Unfasten hook and loop fastener2.
Remove first aid kit1.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Spare fuses
Collapsible wheel chock
A pair of gloves Removing the vehicle tool kit
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing
Loosen retaining screw1 by turning it
counterclockwise.
Remove storage well casing2.
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.
Page 393 of 474
392 Practical hintsUnlocking/locking in an emergencyManually unlocking the transmission gear selector lever
In case of power failure, the transmission
gear selector lever can be manually un-
locked, e.g. to tow the vehicle.
Slide out the swiveling cup holder
(page 259).
1Tool
Insert a tool1 (e.g. flat blade screw
driver) into the opening.
Perform the following two steps
simultaneously:
Press tool1 forward in the
direction of the arrow.
Move gear selector lever from
positionP.
Remove tool1 from the opening.iThe gear selector lever is locked again
when moving it to positionP.
Page 395 of 474

394 Practical hintsResetting activated head restraintsResetting activated head restraints
If the active head restraints has been trig-
gered in a rear-end collision, the active
head restraints must be reset. Otherwise,
the active head restraint cannot offer any
additional protection in the event of anoth-
er rear-end collision.
Take the reset tool out of the
Mercedes-Benz vehicle literature
pouch.
Guide reset tool into center of head re-
straint between head restraint cushion
and rear head restraint cover.
Press the reset tool forward in the di-
rection of the arrow.
Press reset tool downward until you
hear the head restraint release
mechanism audibly engage.
Pull out reset tool.
Firmly press the head restraint cushion
back toward the rear head restraint
cover until it engages.
Repeat this procedure on the active
head restraint for the second seat.
For information on active head restraints,
see “Active head restraint” (
page 73).
For information on head restraint adjust-
ment, see “Seats” (
page 35).
iFor your convenience, we recommend
that you have this work carried out by
an authorized Mercedes-Benz Center.
You will find the reset tool for manually
operating the active head restraints in
the Mercedes-Benz vehicle literature
pouch.
!Take care to avoid damaging the uphol-
stery.
Warning!
G
When pushing back the head restraint cush-
ion, take care that your fingers do not be-
come caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
Page 417 of 474

416 Practical hintsJump startingThe battery is located in the engine
compartment on the right hand side. The
terminals for jump starting are located in
front of the battery.
Make sure the two vehicles do not
touch.
Turn off all electrical consumers.
Apply parking brake.
Shift gear selector lever to positionP
(manual transmission: to Neutral).
Open the hood (
page 297).
Flip up cover positive under hood
terminal2 in front of the filter box
(page 412).1Positive terminal of charged battery
2Positive under hood terminal in front of
discharged battery
3Negative under hood terminal in front
of discharged battery
4Negative terminal of charged battery
Connect positive terminal1 of the
charged battery with positive under
hood terminal2 in front of the filter
box with the jumper cables. Clamp ca-
ble to charged battery1 first.
Start engine of the vehicle with the
charged battery and run at idle speed.
Connect negative terminal4 of the
charged battery with negative under
hood terminal3 in front of the filter
box with the jumper cables. Clamp ca-
ble to charged battery4 first.
Start the engine of the disabled
vehicle.
You can now again turn on the electrical
consumers. Do not turn on the lights under
any circumstances.
Remove the jumper cables first from
negative terminals3 and4 and then
from positive terminals2 and1.
You can now turn on the lights.
Have the battery checked at the near-
est authorized Mercedes-Benz Center.
Warning!
G
Keep flames or sparks away from battery.
Do not smoke.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 302).
!Never invert the terminal connections!
!Vehicles with automatic transmission
and/or 4MATIC:
Do not tow-start the vehicle.
Page 418 of 474

417 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with the SmartKey in the starter
switch turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm*
(page 95) and deactivate the auto-
matic central locking (
page 152).
!Vehicles with automatic transmission
and/or 4MATIC:
Do not tow-start the vehicle.!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the
vehicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC), the engine must be shut
off (SmartKey in starter switch
position0 or1). Otherwise the ESP
®
will immediately be engaged and will
apply the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in positionN (manual trans-
mission: gears disengaged) and the
SmartKey must be in starter switch
position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for
distances up to 30 miles (50 km) and
at a speed not to exceed 30 mph
(50 km/h).