270 Controls in detailUseful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 258).
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using thet button on
the multifunction steering wheel or the
END Button on the audio system or
COMAND* System.
iWhile the call is connected, you can
change to the navigation menu by
pressing NAVI button on the audio sys-
tem or COMAND* System.
271 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the
SOS button and the Roadside
Assistance button•).
See system self-check (
page 266) if
the indicator lamp does not come on in
red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated
using thet button on the multi-
function steering wheel or the END But-
ton on the audio system or COMAND*
System.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your authorized
Mercedes-Benz Center and have the
system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Emergency calls can only be termi-
nated by a Response Center or
Customer Assistance Center represen-
tative, whereas Roadside Assistance
and Information calls can also be termi-
nated by pressing buttont on the
multifunction steering wheel or using
the END button on the audio system or
COMAND* System.
272 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
299 Operation
Engine compartment
Checking engine oil level with the oil
dipstick
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been sta-
tionary for at least 5 minutes with the
engine turned off
with the engine not at operating tem-
perature yet, the vehicle must have
been stationary for at least 30 minutes
with the engine turned off1Oil dipstick
2Upper (max) mark
3Lower (min) mark
To check the engine oil level with the oil
dipstick, do the following:
Open the hood (
page 297).
Pull out oil dipstick1.
Wipe oil dipstick1 clean.
Fully insert oil dipstick1 into the
dipstick guide tube.
Pull out oil dipstick1 again after
approximately 3 seconds to obtain ac-
curate reading.
The oil level is correct when it is be-
tween the lower (min) mark3 and
upper (max) mark2 of oil dipstick1.
If necessary, add engine oil.
For adding engine oil, see “Adding en-
gine oil” (
page 300).
For more information on engine oil, see
“Fuels, coolants, lubricants, etc.”
(
page 440).
For more information on messages in the
multifunction display concerning engine
oil, see the “Practical hints” section
(page 375).iThe filling quantity between the upper
and lower marks on the oil dipstick is
approximately 2.1 US qt. (2.0 l).
317 Operation
Tires and wheels
Install the valve cap.
Repeat this procedure for each tire.Run Flat Indicator* (Canada only)
While the vehicle is being driven, the Run
Flat Indicator monitors the set tire inflation
pressures by evaluating each wheel’s rota-
tional speed. This allows the system to de-
tect a significant loss of pressure in a tire.
If a wheel’s rotational speed changes due
to falling tire inflation pressure, you will
see a corresponding warning message in
the multifunction display.
The Run Flat Indicator* may function in a
restricted manner or with a delay if:
snow chains are mounted to the
vehicle
winter road conditions prevail in
presence of ice and snow
you are driving on a loose surface (e.g.
sand or gravel)
you are driving in a very sporty manner
(involving rapid acceleration or high
speeds in curves)
iIf you have overfilled the tire, release
tire inflation pressure by pushing the
metal stem of the valve with e.g. a tip of
a pen. Then recheck the tire inflation
pressure with the tire gauge.
Warning!
G
When the multifunction display shows the
message
Tire pressure Check tires
,
one or more of your tires is significantly un-
der-inflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s tire information
placard. Driving on a significantly under-in-
flated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and
stopping ability. Each tire, including the
spare, should be checked monthly when
cold and set to the recommended tire infla-
tion pressure as specified in the vehicle
placard and owner’s manual.
319 Operation
Tires and wheels
Switch on the ignition (
page 33).
The standard display menu appears in
the multifunction display (page 135).
Press buttonk orj repeatedly
until the following message appears in
the multifunction display:Run Flat Indicator
active
Reactivation possible: +
Press buttonæ.
The following message will appear in
the multifunction display:Tire pres. OK now
? If you wish to confirm activation:
Press buttonæ.
The following message will appear in
the multifunction display:Run Flat Indicator
Reactivated
After a certain “learning phase”, the Run
Flat Indicator checks the set pressure
values for all four tires.
If you wish to cancel activation:
Press buttonç.
or
Wait until the messageTire pres. OK now?disappears.Potential problems associated with
underinflated and overinflated tires
Underinflated tire inflation pressure
Underinflated tires can:
cause excessive and uneven tire wear
adversely affect fuel economy
lead to tire failure from being
overheated
adversely affect handling
characteristics
Warning!
G
The Run Flat Indicator* can only warn you in
a reliable manner if you have set the correct
tire inflation pressures for each tire.
If an incorrect tire inflation pressure was
set, the system will monitor the pressure
according to the incorrect value.
Warning!
G
Follow recommended tire inflation pres-
sures.
Do not underinflate tires. Underinflated tires
wear excessively and / or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being
overheated.
338 OperationMaintenanceWe strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator display.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times /mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator will
notify you when your next maintenance
service is due.
Starting approximately 1 month before
your next maintenance service is due, one
of the following messages will appear in
the multifunction display while you are
driving or when you switch on the ignition
(example service A):Service A in XXXXX Miles
(Km)
Service A in XXX Days
Service A due now
The type of maintenance service due is
indicated in the multifunction display:
9Basic service (A)
½Extended service (B)
iVehicles equipped with FSS (F
lexible
S
ervice S
ystem) only (Canada
vehicles): The interval between
maintenance services depends on your
driving habits. A gentle driving style,
moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.
339 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator is
automatically cleared
after approximately 10 seconds when
you switch on the ignition or when
reaching the maintenance service
threshold while driving
after approximately 30 seconds, once
the suggested maintenance service
term has passed
You can also clear it yourself.
1Reset button
Press reset button1 on the
instrument cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 135).
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A exceeded by XXXX Miles
(Km)
Service A exceeded by XXX DaysIn addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator display
Switch on the ignition (
page 33).
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 130).
Press buttonk orj until the
maintenance service indicator display
with the service symbol9 or½
and the service deadline appears in the
multifunction display.