2006 MERCEDES-BENZ C230 Tel

266 Controls in detailUseful features
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Malfunction. Drive to work-
shop
appears in the multifunction display.
iThe SOS button is located in the over-
head control panel.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iWhen a Tele Aid call has been initiated,
the audio system or COMAND* System
unit is muted and the selected mode
(radio, tape or CD) pauses. The optional
cellular phone (if installed) and inserted
in cradle switches off. If you must use
this phone, we recommend that you
use it only with the vehicle at a stand-
still in a safe location. Remove the
phone from the cradle and place the
call. The navigation* system (if en-
gaged) will continue to run. The multi-
function display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on audio system or
COMAND* System unit. A pop-up win-
dow will appear in the audio system or
COMAND* System unit display to indi-
cate that a Tele Aid call is in progress.
After the TeleAid call has ended, the
optional cellular phone switches on
again. A PIN entry might be necessary.
Warning!
G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message Malfunction. Drive to workshop
is
displayed in the multifunction display after
the system self-check, a malfunction in the
system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

267 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 268) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting Call
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call connected

appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
ter
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.

268 Controls in detailUseful featuresInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the
Response Center.

Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.

Open the storage compartment under
the center armrest (
page 258).

Press and hold button (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message Connecting call
will appear in the
multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

269 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iWhile the call is connected you can
change to the navigation menu by
pressing NAVI button on the audio sys-
tem or COMAND* System unit.
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after switching on the igni-
tion (together with the SOS button and
the Information button¡).
See system self-check (
page 266) if
the indicator lamp does not come on in
red or stays on longer than
approximately 10 seconds.

270 Controls in detailUseful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 258).

Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using thet button on
the multifunction steering wheel or the
END Button on the audio system or
COMAND* System.
iWhile the call is connected, you can
change to the navigation menu by
pressing NAVI button on the audio sys-
tem or COMAND* System.

271 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the
SOS button and the Roadside
Assistance button•).
See system self-check (
page 266) if
the indicator lamp does not come on in
red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated
using thet button on the multi-
function steering wheel or the END But-
ton on the audio system or COMAND*
System.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your authorized
Mercedes-Benz Center and have the
system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Emergency calls can only be termi-
nated by a Response Center or
Customer Assistance Center represen-
tative, whereas Roadside Assistance
and Information calls can also be termi-
nated by pressing buttont on the
multifunction steering wheel or using
the END button on the audio system or
COMAND* System.

273 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated re-
mote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system* (
page 93)
and tow-away alarm* (
page 95).

274 Controls in detailUseful features
Programming or reprogramming the
integrated remote control
Step 1:
Switch on the ignition (
page 33).Step 2:

If you have previously programmed an
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when the indicator lamp1
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory.
If you later wish to program a second
and/or third hand-held transmitter to
the remaining two signal transmitter
buttons, do not repeat this step and be-
gin directly with step 3.
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
- signaling the door to stop and reverse -
does not meet current U.S. federal safety
standards.
When programming a garage door opener
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide, and
inhaling it can cause unconsciousness and
possible death.