11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approximately 29 000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following
occurs: (1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should be sent to us,
not a dealer, at Mercedes-Benz USA, LLC,
Customer Assistance Center,
One Mercedes Drive, Montvale,
NJ 07645-0350.
14 IntroductionWhere to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color.At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
Here you will find descriptions of the safety
and security features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
this Operator’s Manual
the Maintenance Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your
vehicle.
16 IntroductionOperating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
the safety precautions in this manual
the “Technical data” section in this
manual
traffic rules and regulations
motor vehicle laws and safety
standards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride distur-
bance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the
vehicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair
facility for further inspection or repairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself.
Removal of any of these labels may cause
you and others to be unaware of certain
risks which may result in an accident and/or
personal injury.
32 Getting startedThe “Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section (
page 98) will provide you
with further information. The correspond-
ing page references are located at the end
of each segment.
Unlocking
Unlocking with the SmartKeySmartKey with remote control 1‹Lock button
2ŠOpening button for trunk
3ŒUnlock button
4ÂPanic button* (
page 86)
Press unlock buttonŒ on the
SmartKey.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system* is
disarmed.
Get in the vehicle and insert the
SmartKey in the starter switch.
For more information, see “Locking and
unlocking” (
page 98).
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button*4.
62 Safety and SecurityOccupant safetyIn this section you will learn the most im-
portant facts about the restraint system
components of the vehicle.
Restraint system with
Seat belts (
page 69)
Child restraints (
page 82)
Lower anchors and tethers for children
(LATCH) (
page 83)
Supplemental Restraint System (SRS) with
Air bags (
page 63)
Air bag control unit (with crash
sensors)
Emergency tensioning device (ETD) for
seat belts (
page 72)Air bag system components with
56indicator lamp (
page 80)
Front passenger seat with Occupant
Classification System (OCS)
(page 77)
As independent systems, their protective
effects work in conjunction with each
other. The SRS system conducts a self-test when
the ignition is switched on and in regular
intervals while the engine is running. This
facilitates early detection of malfunctions.
The 1indicator lamp in the instrument
cluster comes on when the ignition is
switched on and goes out no later than a
few seconds after the engine has been
started.
The SRS components are in operational
readiness if the 1indicator lamp is not
lit when the engine is running.
A malfunction in the system has been
detected if the 1indicator lamp:
fails to go out after approximately
4 seconds after the engine was started
does not come on at all
comes on after the engine was started
or while driving.
iFor information on infants and children
traveling with you in the vehicle and
restraint systems for infants and chil-
dren, see “Children in the vehicle”
(page 74).
88 Safety and SecurityDriving safety systemsBraking
At the instant one of the wheels is about to
lock up, a slight pulsation can be felt in the
brake pedal, indicating that the ABS is in
the regulating mode.
Keep firm and steady pressure on the
brake pedal while experiencing the
pulsation.
Continuous steady brake pedal pressure
yields the advantages provided by the ABS,
namely braking power and ability to steer
the vehicle.
The pulsating brake pedal can be an
indication of hazardous road conditions
and functions as a reminder to take extra
care while driving.Emergency brake maneuver
Keep continuous full pressure on the
brake pedal.
For more information, see “Practical hints”
(
page 350) and (
page 360).
BAS
The Brake Assist System (BAS) operates in
emergency situations. If you apply the
brakes very quickly, the BAS automatically
provides full brake boost, thereby poten-
tially reducing the braking distance. Apply
continuous full braking pressure until the
emergency braking situation is over. The
ABS will prevent the wheels from locking.
When you release the brake pedal, the
brakes function again as normal. The BAS
is then deactivated.
Warning!
G
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction af-
forded. The ABS cannot prevent accidents,
including those resulting from excessive
speed in turns, following another vehicle too
closely, or hydroplaning. Only a safe, atten-
tive, and skillful driver can prevent acci-
dents. The capabilities of an ABS equipped
vehicle must never be exploited in a reck-
less or dangerous manner which could jeop-
ardize the user’s safety or the safety of
others.
Warning!
G
If the BAS is malfunctioning, the brake sys-
tem is still functioning normally, but without
the additional brake boost available that
BAS would normally provide in an emergen-
cy braking maneuver. Therefore, the braking
distance may increase.
98 Controls in detailIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
For more information on locking and
unlocking, see “Getting started”
(page 32) and (
page 57).
Locking and unlocking
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys are a
different color to help distinguish each
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk
the fuel filler flap
SmartKey with remote control1‹ Lock button
2Š Opening button for trunk
3Mechanical key locking tab
4Œ Unlock button
5Battery check lamp
6Â Panic button* (
page 86)
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button6.
131 Controls in detail
Control system
Multifunction steering wheel
The displays in the multifunction display
and the settings in the control system are
controlled by the buttons on the multifunc-
tion steering wheel.Pressing any of the buttons on the multi-
function steering wheel will alter what is
shown in the multifunction display.
The information available in the multifunc-
tion display is arranged in menus, each
containing a number of functions or sub-
menus.
The individual functions are then found
within the relevant menu (radio or CD op-
erations under
AUDIO
, for example). These
functions serve to call up relevant informa-
tion or to customize the settings for your
vehicle.
1
Multifunction displayOperating the control system
2
Selecting the submenu or setting
the volume:
Press buttonæup/to increaseçdown/to decrease
3
Telephone*:
Press buttonsto take a calltto end a call
4
Menu systems:
Press buttonèfor next menuÿfor previous menu
5
Moving within a menu:
Press buttonjfor next displaykfor previous display
iC 230 Sport and C 350 Sport:
Steering wheel in these vehicles will
vary from steering wheel shown.
However, multifunction steering wheel
symbols and feature description apply
to Sport models as well.