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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2 Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Mazda Importer/Distributors ................. 9-8 Importer/Distributor ............................ 9-8
Distributor in Each Area ..................... 9-8
Warranty .................................................. 9-9 Warranties for Your Mazda ................. 9-9
Outside the United States .................. 9-10
Outside Canada ................................. 9-11
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-12
Add-On Non-Genuine Parts and
Accessories ....................................... 9-13
Cell Phones ............................................. 9-14 Cell Phones Warning ......................... 9-14
Type Approval of Equipment ............... 9-15 Type Approval of Equipment ............ 9-15
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-16 Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-16
Tire Information (U.S.A.) ..................... 9-18 Tire Labeling ..................................... 9-18
Location of the Tire Label
(Placard) ............................................ 9-24
Tire Maintenance .............................. 9-27
Vehicle Loading ................................ 9-30
Steps for Determining the Correct Load
Limit: ................................................ 9-37 Reporting Safety Defects ....................... 9-38
Reporting Safety Defects (U.S.A.) .... 9-38
Reporting Safety Defects (Canada) ... 9-39
Service Publications .............................. 9-40 Service Publications .......................... 9-40
9-1
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Tread Wear, Traction and Temperature Grades
Tread wear:The tread wear grade is a comparative rating based on the wear rate of the tire
when tested under controlled conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the
government course as a tire graded 100.
Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades
represent the tire's ability to stop on wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and concrete. A tire marked C may have
poor traction performance.
Temperature: The temperature grades are A (the highest), B and C, representing the tire's
resistance to the generation of heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory test wheel.
Snow Tires
In some heavy snow areas, local governments may require true snow tires, those with very
deeply cut tread. These tires should only be used in pairs or placed on all four wheels.
Make sure you purchase snow tires that are the same size and construction type as the other
tires on your vehicle.
SAFETY WARNING
The following safety warning appears on the tire's sidewall.
SERIOUS INJURY MAY RESULT FROM:
lEXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING-
MATCH TIRE DIAMETER TO RIM DIAMETER; NEVER EXCEED 40 psi (275 kPa)
TO SEAT BEADS-ONLY SPECIALLY TRAINED PERSONS SHOULD MOUNT
TIRES.
lTIRE FAILURE DUE TO UNDER-INFLATION/OVERLOADING/DAMAGE-
FOLLOW OWNER'S MANUAL AND PLACARD IN VEHICLE-FREQUENTLY
CHECK INFLATION PRESSURE AND INSPECT FOR DAMAGE.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
9-21
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CAUTION
Rotate unidirectional tires and radial tires that have an asymmetrical tread pattern or
studs only from front to rear, not from side to side. Tire performance will be weakened if
rotated from side to side.
Don't use the following:
lTires not of the designated size
lTires of different sizes or types at the same time
lTires not sufficiently inflated
If these instructions aren't followed, the rotation of the left and right wheels will be
different and will thus apply a constant load on the limited-slip differential.
This will cause a malfunction.
q Replacing a Tire
WARNING
Worn Tires:
Driving with worn tires is dangerous. Reduced braking, steering, and traction could
result in an accident. Always use tires that are in good condition.
If a tire wears evenly, a wear indicator will appear as a solid band across the tread. Replace
the tire when this happens.
New tread Tread wear indicator
Worn tread
You should replace it before the band is across the entire tread.
9-28
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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qLight Bulbs
Exterior light
Light bulb Category
Wattage ECE R SAE
Headlights High beam 55 H1
―
Low beam 35 D2S ―
Front turn signal lights 27 ―#2357A
Parking lights 5 W5W ―
Fog lights 55 H11 H11
Side-marker lights 5 ――
High-mount brake light
*14 ――
Rear turn signal lights 21 WY21W ―
Brake lights/Taillights 21/5 W21/5W #7443
Taillights 5
*2W21/5W #7443
Reverse lights 18.4W16W #921
License plate lights 5W5W ―
*1 Bulb replacement is not possible because it is built into the unit. Replace the unit.
*2 Use a 21/5W type bulb.
Interior light
Light bulb Category
Wattage ECE R
Trunk light 3 ―
Overhead light/Map lights 5 W5W
Courtesy lights 5 W5W
Vanity mirror lights 1.2 ―
qTires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type
originally fitted to your vehicle. For details, contact an Authorized Mazda Dealer.
Check the tire pressure label for tire size and inflation pressure. Refer to Tire Inflation
Pressure on page 8-26.
Standard tire Tire size Inflation pressure
Front Rear
215/45R18 93Y 260 kPa (38 psi) 260 kPa (38 psi)
Specifications
10-5
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