Black plate (62,1)
CAUTION
lBecause the advanced key uses low-intensity radio waves, it may not function
correctly under the following conditions:
lThe advanced key is carried with communication devices such as cellular phones.lThe advanced key contacts or is covered by a metal object.lThe advanced key is near electronic devices such as personal computers.lNon-Mazda genuine electronic equipment is installed in the vehicle.lIf the vehicle is near equipment such as wireless pay devices installed at certain gas
stations.
lThe advanced key may consume battery power excessively if it receives high-
intensity radio waves. Do not place the advanced key near electronic devices such as
televisions or personal computers.
lTo avoid damage to the advanced key, DO NOT:
lDrop the advanced key.lGet the advanced key wet.lDisassemble the advanced key.lExpose the advanced key to high temperatures on places such as the dashboard or
hood, under direct sunlight.
lPlace heavy objects on the advanced key.lPut the advanced key in an ultrasonic cleaner.lPut any magnetized objects close to the advanced key.
NOTE
lBattery life is about one year. Replace the battery when the KEY indicator light
(green) illuminates in the instrument cluster.
lAdditional advanced keys can be obtained at an Authorized Mazda Dealer. Up to 6
advanced keys can be used with the advanced keyless functions per vehicle.
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Knowing Your Mazda
Advanced Keyless Entry and Start System
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Form No.8U35-EA-05F
Black plate (104,1)
qOperation
Arming
The system is armed when the ignition
switch is turned from the ON position to
the ACC or LOCK position. The security
indicator light in the instrument cluster
flashes every 2 seconds until the system is
disarmed.
Disarming
The system is disarmed when the ignition
switch is turned to the ON position with
the registered advanced key.
The security indicator light illuminates for
about 3 seconds and goes out.
If the engine doesn't start with the correct
ignition key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
NOTE
lThe engine may not start and the
security indicator light may
illuminate or flash if the advanced
key is placed in an area where it is
difficult for the system to detect the
signal, such as on the dashboard, or
in the glove box. Move the advanced
key to another place, turn the
ignition switch to the LOCK
position, and then restart the engine.
lSignals from a TV or radio station, or
from a transceiver or a mobile
telephone could interfere with your
immobilizer system. If you are using
the proper advanced key and the
engine fails to start, check the
security indicator light. If the
indicator light is flashing, turn the
ignition switch to the ACC or LOCK
position and wait for a while, then
restart the engine. If it doesn't start
after 3 or more tries, contact an
Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving,
don't shut off the engine. Go to an
Authorized Mazda Dealer and have
it checked. If the engine is shut off
while the indicator light is flashing,
you won't be able to restart it.
lSince the electronic codes are reset
when repairing the immobilizer
system, the advanced key (including
auxiliary key) are needed. Bring all
the advanced keys (including
auxiliary keys) to an Authorized
Mazda Dealer.
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Knowing Your Mazda
Security System
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Form No.8U35-EA-05F
Black plate (107,1)
NOTE
l(U.S.A.)
This device complies with Part 15 of
the FCC Rules. Operation is subject
to the following two conditions: (1)
this device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
l(CANADA)
This device complies with RSS-210
of Industry CANADA. Operation is
subject to the following two
conditions: (1) this device may not
cause interference, and (2) this
device must accept any interference,
including interference that may cause
undesired operation of the device.
qOperation
Arming
The system is armed when the ignition
switch is turned from the ON to the ACC
position.
The security indicator light in the
instrument panel flashes every 2 seconds
until the system is disarmed.
Disarming
The system is disarmed when the ignition
switch is turned to the ON position with
the correct ignition key.
The security indicator light illuminates for
about 3 seconds and goes out.
If the engine doesn't start with the correct
ignition key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
NOTE
lIf the security indicator light comes
on and stays on when the ignition
switch is turned to the ON position,
the engine will not start.
lSignals from a TV or radio station, or
from a transceiver or a mobile
telephone, could interfere with your
immobilizer system. If you are using
the proper key and your engine fails
to start, check the security indicator
light. If it is flashing, remove the
ignition key and wait 2 seconds or
more, then reinsert it and try starting
the engine again. If it doesn't start
after 3 or more tries, contact an
Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving,
don't shut off the engine. Go to an
Authorized Mazda Dealer and have
it checked. If you shut off the engine
while the light is flashing you won't
be able to restart it.
Knowing Your Mazda
Security System
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Form No.8U35-EA-05F
Black plate (194,1)
Antenna
qDetachable Type
To remove the antenna, turn it
counterclockwise.
To install the antenna, turn it clockwise.
Make sure the antenna is securely
installed.
Remove
Install
CAUTION
To prevent damage to the antenna,
remove it before entering a car wash
facility or passing beneath a low
overhead clearance.
NOTE
When leaving your vehicle unattended,
we recommend that you remove the
antenna and store it inside the vehicle.
Operating Tips for Audio
System
WARNING
Do Not Adjust Audio While Driving
the Vehicle:
Adjusting the audio while driving the
vehicle is dangerous as it could
distract your attention from the vehicle
operation which could lead to a
serious accident. Always adjust the
audio while the vehicle is stopped.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.
CAUTION
For the purposes of safe driving, adjust
the audio volume to a level that allows
you to hear sounds outside of the
vehicle.
NOTE
lDo not use the audio for long periods
of time while the engine is off.
Otherwise the battery could go dead.
lIf a digital cellular phone or CB
radio is used in or near the vehicle, it
could cause noise to occur from the
audio system, however, this does not
indicate that the system has been
damaged.
6-10
Interior Comfort
Audio System
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Form No.8U35-EA-05F
Black plate (313,1)
9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ........................ 9-2
Customer Assistance (U.S.A.) ...... 9-2
Customer Assistance (Canada) ..... 9-4
Customer Assistance (Puerto
Rico) ............................................. 9-7
Mazda Importer/Distributors ......... 9-8
Importer/Distributor ..................... 9-8
Distributor in Each Area .............. 9-8
Warranty ........................................... 9-9
Warranties for Your Mazda .......... 9-9
Outside the United States and
Canada ....................................... 9-10
Outside the United States ........... 9-11
Outside Canada .......................... 9-12
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ...................................... 9-13
Add-On Non-Genuine Parts and
Accessories ................................. 9-14
Cell Phones ..................................... 9-15
Cell Phones Warning .................. 9-15
Uniform Tire Quality Grading System
(UTQGS) ......................................... 9-16
Uniform Tire Quality Grading System
(UTQGS) .................................... 9-16Tire Information (U.S.A.) .............. 9-18
Tire Labeling .............................. 9-18
Location of the Tire Label
(Placard) ..................................... 9-24
Tire Maintenance ........................ 9-27
Vehicle Loading ......................... 9-30
Steps for Determining the Correct
Load Limit: ................................ 9-37
Reporting Safety Defects ............... 9-38
Reporting Safety Defects
(U.S.A.) ...................................... 9-38
Reporting Safety Defects
(Canada) ..................................... 9-39
Service Publications ....................... 9-40
Service Publications ................... 9-40
9-1
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Form No.8U35-EA-05F
Black plate (314,1)
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”at the bottom of the page at www.mazdaUSA.com
By phone at:1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
9-2
Customer Information and Reporting Safety Defects
Customer Assistance
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Form No.8U35-EA-05F
Black plate (315,1)
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
Customer Information and Reporting Safety Defects
Customer Assistance
9-3
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Form No.8U35-EA-05F
Black plate (316,1)
Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-6).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL:1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
9-4
Customer Information and Reporting Safety Defects
Customer Assistance
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Form No.8U35-EA-05F