If you want to purchase service information, seeService
Publications Ordering Information on page 7-15.
Owner Checks and Services on page 6-11tells you what
should be checked, when to check it, and what you can
easily do to help keep your vehicle in good condition.
The proper replacement parts, uids, and lubricants
to use are listed inRecommended Fluids and
Lubricants (Gasoline Engine) on page 6-14andNormal
Maintenance Replacement Parts (Gasoline Engines) on
page 6-18. When your vehicle is serviced, make sure
these are used. All parts should be replaced and all
necessary repairs done before you or anyone else drives
the vehicle. We recommend the use of genuine GM parts.
Scheduled Maintenance
(Gasoline Engine)
This maintenance section applies to vehicles with a
gasoline engine. If your vehicle has a diesel engine,
see the maintenance schedule section in the
DURAMAX
®Diesel Engine Supplement.
When the CHANGE ENGINE OIL message comes on, it
means that service is required for your vehicle. Have your
vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if you are driving
under the best conditions, the engine oil life system may
not indicate that vehicle service is necessary for over a
year. However, your engine oil and lter must be changedat least once a year and at this time the system must be
reset. Your GM Goodwrench
®dealer has GM-trained
service technicians who will perform this work using
genuine GM parts and reset the system.
If the engine oil life system is ever reset accidentally, you
must service your vehicle within 3,000 miles (5 000 km)
since your last service. Remember to reset the oil life
system whenever the oil is changed. SeeEngine Oil Life
System (Gasoline Engine) on page 5-23for information
on the Engine Oil Life System and resetting the system.
When the CHANGE ENGINE OIL message appears,
certain services, checks, and inspections are required.
Required services are described in the following for
“MaintenanceI” and “MaintenanceII.” Generally, it is
recommended that your rst service be MaintenanceI,
your second service be MaintenanceII, and that you
alternate MaintenanceIand MaintenanceIIthereafter.
However, in some cases, MaintenanceIImay be
required more often.
MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL message comes on within 10 months since
the vehicle was purchased or MaintenanceIIwas
performed.
MaintenanceII— Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the message comes on
10 months or more since the last service or if the
message has not come on at all for one year.
6-4
For prompt and efficient assistance when calling,
please provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number of the
vehicle.
Mileage, Vehicle Identi cation Number (VIN) and
delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we are only a phone call away.
GMC Roadside Assistance:1-800-462-8782, text
telephone (TTY) users, call1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in
GMC’s judgement, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. GMC reserves the right to make any changes
or discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience.
7-7
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it
is not part of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for speci c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called
event data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to engine
speed, brake application, throttle position, vehicle speed,
safety belt usage, airbag readiness, airbag performance,
and the severity of a collision. This information has been
used to improve vehicle crash performance and may be
used to improve crash performance of future vehicles
and driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not record sounds,
such as conversation of vehicle occupants.
7-9