
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, avoid locking of the wheels. Use
a “squeeze” technique, push on the brake pedal with a steadily increasing
force which allows the wheels to brake yet continue to roll so that you
may steer in the direction you want to travel. If you lock the wheels,
release the brake pedal and repeat the squeeze technique. If your vehicle
is equipped with a Four Wheel Anti-Lock Brake System (ABS), apply the
brake steadily. Do not “pump” the brakes. Refer to theBrakessection of
this chapter for additional information on the operation of the anti-lock
brake system.
Never drive with chains on the front tires of 4WD vehicles without also
putting them on the rear tires. This could cause the rear to slide and
swing around during braking.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off, or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, tools for construction and cranes. PTO
applications draw auxiliary horsepower from the powertrain, often while
the vehicle is stationary. In this condition, there is limited cooling air
flow through the radiator and around the vehicle that normally occurs
when a vehicle is moving. Depending on the level and duration of
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•The Total Accessory Reserve Capacity (TARC) is shown on the lower
right side of the vehicle’s Safety Compliance Certification Label. This
applies to Ford-completed vehicles of 10,000 lb. (4,536 kg) GVWR or
less. This is the weight of permanently-attached auxiliary equipment,
such as snowplow frame-mounting hardware, that can be added to the
vehicle and satisfy Ford compliance certification to FMVSS. Exceeding
this weight may require the auxiliary equipment installer additional
safety certification responsibility. The Front Accessory Reserve
Capacity (FARC) is added for customer convenience.
•Rear ballast weight behind the rear axle may be required to prevent
exceeding the FGAWR, and provide front-to-rear weight balance for
proper braking and steering.
•Front wheel toe may require re-adjustment to prevent premature
uneven tire wear. Specifications are found in the FordWorkshop
Manual.
•Headlight aim may require re-adjustment.
•Federal and some local regulations require additional exterior lamps
for snowplow-equipped vehicles. Consult your authorized dealer for
additional information.
•Snowplowing with vehicles equipped with a 6.0 Liter Power Stroke
diesel engine may result in engine overheating under certain operating
conditions unless equipped with the special engine cooling fan clutch
that is included with a snow plow package option.
Operating the vehicle with the snowplow attached
Do not use your vehicle for snow removal until it has been driven at
least 500 miles (800 km).
The attached snowplow blade restricts airflow to the radiator, and may
cause the engine to run at a higher temperature:
•If you are driving more than 15 miles (24 km) where outside air
temperatures are above freezing, then angle the plow blade to full left
or right to maximize airflow to the radiator.
•If you are driving less than 15 miles (24 km) at speeds up to 40 mph
(64 km/h) in cold weather you will not need to adjust blade position
Follow the severe duty schedule in yourscheduled maintenance
informationfor engine oil and transmission fluid change intervals.
Snowplowing with your airbag-equipped vehicle
Your vehicle is equipped with a driver and passenger airbag
Supplemental Restraint System (SRS) The SRS is designed to activate in
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To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
To reinstall the cover, align and
engage the two hooked clips at the
bottom of the cover onto the
instrument panel, then lift the panel
and press the top clips firmly into
place.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the passenger compartment fuse
panel before reconnecting the battery.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
304 — Not used
305 Full ISO relay Upfitter control
306 Full ISO relay Delayed accessory
307 Full ISO relay Starter
601 30A circuit
breakerDelayed accessory, Power
windows, Moonroof
602 — Not used
* Mini fuse ** Cartridge fuse
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perscheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 500 miles (800 km) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
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THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and authorized dealer except those
associated with warranty repairs or concerns with the vehicle’s
performance as designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
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Board membership
The Board consists of:
•Three consumer representatives
•An authorized dealer representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The authorized dealer Board member is
chosen from an authorized dealer management, recognized for their
business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your authorized dealer and a Ford Motor Company representative will
then be asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the authorized dealer(s) who sold or serviced the
vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the authorized dealer(s) and
Ford Motor Company.
•The names (if known) of all the people you contacted at the
authorized dealer(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada authorized dealer. There are several plans
available in various time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford ESP also offers
reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating Ford or Lincoln Mercury and Ford of
Canada authorized dealers.
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