
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
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Customer Assistance
233

•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•
Steady speeds without stopping will usually give the best fuel economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
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Maintenance and Specifications
263

interior trim ............................239
plastic parts ............................238
washing ....................................236
waxing .....................................236
wheels ......................................237
wiper blades ............................238
Climate control
(see Air conditioning
or Heating) ................42, 44, 46, 49
Clock adjust
6-CD in dash .............................21
Compass, electronic
set zone adjustment .................81
Console ..................................63–64
overhead ....................................64
Controls
power seat ...............................108
steering column ........................73
Coolant
checking and adding ..............251
refill capacities ................256, 270
specifications ..................272, 274
Cruise control
(see Speed control) ....................70
Customer Assistance ................205
Ford Extended Service
Plan ..........................................233
Getting assistance outside the
U.S. and Canada .....................234
Getting roadside assistance ...205
Getting the service you
need .........................................229
Ordering additional owner’s
literature .................................234
Utilizing the
Mediation/Arbitration
Program ...................................232D
Daytime running lamps
(see Lamps) ................................53
Dipstick
automatic transmission
fluid ..........................................268
engine oil .................................246
Doors
lubricant specifications ..........272
Driving under special
conditions ..........................199, 202
sand .........................................200
snow and ice ...........................202
through water .................201, 203
E
Electronic message center .........78
Emergencies, roadside
jump-starting ..........................222
Emission control system ..........265
Engine ........................................274
cleaning ...................................237
coolant .....................................251
idle speed control ...................249
lubrication specifications ......272,
274
refill capacities ........................270
service points ..........................244
starting after a collision .........206
Engine block heater .................189
Engine oil ..................................246
change oil soon warning,
message center .......................246
checking and adding ..............246
dipstick ....................................246
filter, specifications ........248, 269
recommendations ...................248
refill capacities ........................270
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Index
282

K
Keyless entry system .................97
autolock .....................................99
Keys
positions of the ignition .........186
L
Lamps
autolamp system .......................52
bulb replacement
specifications chart ..................57
daytime running light ...............53
fog lamps ...................................54
headlamps ...........................52, 57
headlamps, flash to pass ..........53
instrument panel, dimming .....54
interior lamps ...........................56
replacing bulbs ...................56–60
Lane change indicator
(see Turn signal) ........................56
Liftgate ........................................88
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........190
Load limits .................................176
Locks
autolock .....................................99
childproof ..................................91
doors ..........................................90
Lubricant specifications ...272, 274
Lug nuts ....................................221
Luggage rack ...............................89
Lumbar support, seats .............107
M
Message center ...........................78
english/metric button ...............83system check button ................84
warning messages .....................84
Mirrors ...................................63, 68
automatic dimming rearview
mirror ........................................68
fold away ...................................68
heated ........................................69
side view mirrors (power) .......68
Moon roof ....................................74
Motorcraft parts ........240, 257, 269
N
Navigation system .......................24
O
Octane rating ............................261
Oil (see Engine oil) ..................246
P
Parking brake ............................191
Parts (see Motorcraft parts) ....269
Passenger Occupant
Classification Sensor .................120
Power adjustable foot pedals .....69
Power distribution box
(see Fuses) ...............................211
Power door locks ........................90
Power mirrors .............................68
Power point .................................65
Power steering ..........................193
fluid, checking and adding ....267
fluid, refill capacity ................270
fluid, specifications .........272, 274
Power Windows ...........................66
R
Radio ......................................17, 20
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Index
284