2006 FORD F250 SUPER DUTY towing

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24–hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
• a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Canadian customers refer to your Owner Information Guide for
information on:
• coverage period
• exact fuel amounts
• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
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The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-Wheel driving capability (if applicable)
• Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
• Towing a trailer
• Driving vehicles equipped with a camper body
• Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Full-size Matching Spare Tire/Wheel Information
This spare tire/wheel will match the road tire/wheel. When driving with
the full size matching spare tire/wheel, do not exceed 70 mph (113 km/h).
It is intended for temporary use only. This means if you need to use it,
you should replace it as soon as possible.
Location of the spare tire and tools
If your vehicle is equipped with a spare tire, jack and associated tools,
refer to the following table for their locations:
Tool Location
Spare tire (pick-up
trucks only) Under the vehicle, just forward of the rear bumper
Jack Regular cab, Super Cab without rear bench seat
and Crew Cab: Fastened to floor pan behind
rearmost seat on passenger side
SuperCab with rear bench seat: Under rear bench
on passenger side
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The following steps apply to all vehicles:
19. Remove the jack and fully
tighten the lug nuts in the order
shown. Refer to Wheel lug nut
torque specifications later in this
chapter for the proper lug nut
torque specification.
8–lug nut torque sequence
10–lug nut torque sequence
20. Stow the flat tire. Refer to Stowing the spare tire if the vehicle is
equipped with a spare tire carrier.
Note: If your vehicle is equipped with 20” tires, do not stow the flat tire
and wheel using the spare tire winch mechanism; store the flat in the
bed of the truck.
21. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
22. Unblock the wheels.
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Stowing the flat/spare tire
Note: Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 500 miles (800 km) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift
On 4x4 vehicles, it is recommended that your vehicle be towed using
flatbed equipment with all the wheels off the ground. However, a wheel
lift may be used to lift the rear of the vehicle so long as, depending on
vehicle configurations, the following preparations are met:
• On Electronic Shift-On-the-Fly (ESOF) vehicles, the 4WD control is
turned to the 2WD position prior to towing.
• On manual-shift transfer case vehicles, the front wheel hub locks are
in the UNLOCKED position prior to towing.
Note: Towing an ESOF 4WD vehicle with the front wheels on the ground
without disengaging the front hubs may cause damage to the automatic
transmission.
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Note: Towing an a 4x2 or an ESOF 4WD vehicle with the rear wheels on
the ground for more than 50 miles (80 km) and/or in excess of 35 mph
(56 km/h) may cause damage to the automatic transmission.
Note: On Dual Rear Wheel (DRW) vehicles, an outer rear wheel must be
removed prior to using a wheel lift wrecker.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
• Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada authorized dealer. There are several plans
available in various time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford ESP also offers
reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating Ford or Lincoln Mercury and Ford of
Canada authorized dealers.
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