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•Selecting 2 (Second) at higher speeds will cause the transmission to
downshift to second gear at the appropriate vehicle speed.
1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
Forced downshifts
•Allowed in
(Overdrive) or Drive.
•Depress the accelerator to the floor.
•Allows transmission to select an appropriate gear.
Understanding the shift positions of the 5–speed automatic
transmission (if equipped - 5.4L and 6.8L gasoline engines only)
This vehicle is equipped with an adaptive Transmission Shift Strategy.
Adaptive Shift Strategy offers the optimal transmission operation and
shift quality. When the vehicle’s battery has been disconnected for any
type of service or repair, the transmission will need to relearn the normal
shift strategy parameters, much like having to reset your radio stations
when your vehicle battery has been disconnected. The Adaptive
Transmission Strategy allows the transmission to relearn these operating
parameters. This learning process could take several transmission
upshifts and downshifts; during this learning process, slightly firmer
shifts may occur. After this learning process, normal shift feel and shift
scheduling will resume.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Depress the brake pedal
•Move the gearshift lever into the desired gear
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery (2.0 gallons [7.5L], maximum two occurrences within 12
month period)
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents, are covered (some
exclusions apply, such as impound towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
H — Blower motor relay
J — Accessory delay relay
K — Start relay
* Mini fuses ** Maxi fuses
Relay modules
Instrument panel relay module
The instrument panel relay module is located behind the radio in the
center of the instrument panel. Have a certified technician or your dealer
service this module, if required.
The relays are coded as follows:
Relay location Description
1 Interior lamps
2 Open
3 Open
4 Battery saver
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Engine compartment relay module
The engine compartment relay module is located in one of two places
depending on which type of engine your vehicle is equipped with:
•Gasoline engine: driver side of the engine compartment above the
brake master cylinder.
•Diesel engine: passenger side of the engine compartment behind the
power distribution box.
Have a certified technician or your dealer service this module, if
required.
The relays are coded as follows:
Relay location Description
1 PCM back-up lamp
2 A/C control
3 Trailer tow right turn
4 Trailer tow left turn
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
The use of tire sealants may damage your tires.
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Dissimilar spare tire/wheel information (if equipped)
Failure to follow these guidelines could result in an increased
risk of loss of vehicle control, injury or death.
Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel, then it is intended for temporary
use only. This means that if you need to use it, you should replace it as
soon as possible with a road tire/wheel that is the same size and type as
the road tires and wheels that were originally provided by Ford. If the
dissimilar spare tire or wheel is damaged, it should be replaced rather
than repaired.
When driving with the dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a dissimilar spare tire/wheel can lead to impairment of the
following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the dissimilar spare tire/wheel additional caution
should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a dissimilar spare tire/wheel and seek
service as soon as possible.
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5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, as per yourscheduled maintenance
information),or at any time that the spare tire is disturbed through
service of other components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 500 miles (800 km) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
lb.ft. N•m
E-150: 1/2–20 100 135
E-250, E-350 and
E-450: 9/16–18140 190
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do
not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
If your vehicle is equipped with an air dam and must be towed from the
front, it is recommended that your vehicle be towed by wheel lift or
flatbed equipment to prevent damage to the air dam.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
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GETTING THE SERVICES YOU NEED
At home
You must take your Ford vehicle to an authorized Ford dealer for
warranty repairs. While any Ford dealership handling your vehicle line
will provide warranty service, we recommend you return to your selling
dealer who wants to ensure your continued satisfaction. Please note that
certain warranty repairs require special training and/or equipment, so not
all dealers are authorized to perform all warranty repairs. This means
that, depending on the warranty repair needed, you may have to take
your vehicle to another dealer. A reasonable time must be allowed to
perform a repair after taking your vehicle to the dealership. Repairs will
be made using Ford or Motorcraft parts, or remanufactured or other
parts that are authorized by Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer Relationship
Center at 1-800-392-3673 (FORD).
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
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