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Problem Probable Cause Possible Solution
Adding contacts from the mobile phone
to Blue&Me™does not work
Models: Nokia
®7610
When receiving a phone call on the paired
mobile phone, caller’s info is displayed
on the multifunction display, but the ring
tone is only produced a few seconds later
Models: Nokia®6230, 6600
When receiving a phone call on the paired
mobile phone, caller’s info is displayed on
the multifunction display, but no ring tone
is produced
Models: Nokia®6230
After downloading the paired mobile
phone phonebook, some phone numbers
of contacts having multiple numbers
are not present on
Blue&Me™
Models: Nokia®6230 (firmware 5.35)Transfer your contact entries from
the phone memory to the SIM card
and then select ADD CONTACTS
and try transfer contacts again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
–
–
– This mobile phone can add contacts
only when entries are saved on the
SIM card
This is due to the specific features
of these mobile phones ring tones
This is due to the specific features
of this mobile phone ring tones
This model downloads the phonebook
like pull phones and not like push
phones. For this reason, for each
contact only the predefined entry is
downloaded
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Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows PRIVATE NUMBER,
instead of the phone number
corresponding to the first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™, using the
ß/MAIN
button, the message SEARCHINGis
displayed before the connection
is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™and the phone conversation
has to be continued on the mobile phone
instead of the hands-free feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than normal.
Try to turn up the ring tone volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™sometimes
may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit
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71
Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™does not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone call
conversation, sometimes
Blue&Me™disconnects the ongoing
phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting,
the mobile phone displays a message
that asks if you wish to retrieve the
call. Confirm using the mobile phone
keypad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™, by selecting the option
DEL. PHONEBOOK. Then download
the phonebook again selecting the
option PHONEBOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory
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72
Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology device
This is the max. number of calls that
can be stored
–
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Problem Probable Cause Possible Solution
The same USB memory device
previously connected takes
more than 10 seconds to restart
playback on Blue&Me™
PERSONAL DATA PROTECTION
Blue&Me™ functions entail personal data handling. In order to protect and to prevent non-authorized access to personal data,
Blue&Me™has been implemented with the following criteria:
❒Personal data connected to hands-free kit functions (phonebook and last calls) can only be accessed after automatic recognition
of your Bluetooth®wireless technology enabled mobile phone;
❒
Stored personal data can be deleted using the specific Blue&Me™functions.
For further details on how to delete personal data, refer to section SETTINGS FUNCTION - MANAGING USER DATA.
IMPORTANT Take into account that when leaving your car at a service centre, personal data stored on Blue&Me™ (phonebook
and last calls) may be disclosed or may be subject to improper use. Before leaving your car at the service centre you can delete stored
data and phonebook from Blue&Me™.
For further details on how to delete personal data and phonebook, refer to section SETTINGS FUNCTION - MANAGING USER
DATA.To reset the USB memory device using
Microsoft
®Windows®XP, click on My
Computer in the Startmenu, click
rightwards on the USB
memory device, select Properties,
select Tools, click on key
“Check Now...” in field “Error-checking”,
select “Automatically fix file system
errors” and then click Start.
To avoid future problems, remove the
USB device using the option “Secure
hardware removal”. You removed the USB memory device
from the PC before it was ready
