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1stlevel 2ndlevel 3rdlevel Function performedKeywords Keywords Keywords
“Media settings”
Shuffle / Random order
“Loop” /
“Loop track” /
“Cycle”
“Autoplay” /
“Autoplay media” /
“Autoplay music”
“Exit” Enters the Media player menu
Shuffle on / off
Loop on / off
Autoplay on / off when connecting the USB device to the
relevant port in the car
Exits the SETTINGS menu
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60
Problem Probable Cause Possible Solution
Display screen shows: NO PHONE
Or the system says
“There’s no bluetooth phone connected”
Display screen shows: TEL DISCONN.
Display screen shows:PAIR. FAILED
Or the system says “Pairing failed.
Please try again”
❒Turn the paired mobile phone on
❒Make sure that your phone is paired
❒Make sure that the Bluetooth®
wireless technology connection on
your mobile phone is enabled
(“Blue&Me” or “My Car” ID)
❒
Make sure that the mobile phone
you paired with the system is within
range
❒Reset Blue&Me™by turning
the mobile phone off and on
❒Reset Blue&Me™by turning the
ignition key to STOPand then to
MARagain
❒Verify the correct PIN number, and
try entering it again
❒Reset the mobile phone by turning it
off and on, and then retry the pairing
procedure
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
❒The paired mobile phone is turned
off
❒The paired mobile phone is not
within range of the system
(the mobile phone should be located
within approximately 10 m of the
system)
❒Bluetooth®wireless technology
connection has been disabled on
your mobile phone
(“Blue&Me” or “My Car” ID)
❒
A technical error occurred
with the mobile phone
Bluetooth
®wireless technology
capabilities
❒
During an ongoing phone conversation,the mobile phone was taken out of
the system range
❒A technical error occurred during
the pairing procedure
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62
Problem Probable Cause Possible Solution
The system did not respond to voice
command or key press
❒Press ‘and pronounce the voice
command again
Make sure that you face forward and
speak clearly at a normal volume
❒Press ß/MAINand try the operation
again. Make sure to take action within
approximately eight seconds after
pressing
ß/MAIN
❒If you do not speak soon enough
after pressing
‘, the system
will interrupt voice interaction
❒If you are speaking too far from
the in-car microphone (for example,
if you are sitting in the back seat),
the system may not hear your voice
command
❒If you don’t wait for the tone after
pressing
‘, the system will get
only a portion of the keyword
and will misrecognize it
❒If you don’t press ‘before
pronouncing a voice command,
the system will not activate voice
recognition and therefore recognize
your voice commands
❒If you don’t press ß/MAINto
enter the Main Menu, it will not be
possible to access manually the
Blue&Memenu
❒If after pressing ß/MAIN, you
don’t take action within approx.
eight seconds, the system will not
respond to your key press
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Problem Probable Cause Possible Solution
The system prompted to enter a PIN
number, but no phone pairing
procedure was running
When in close proximity of the car,
answering a phone call directly using the
mobile phone “answer” button, will
automatically activate the free-hands
phone function (the caller’s voice is
played through the car speakers)
Select option DELETE USERSon
the system and delete all pairings; then,
pair the phone again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
Refer to your mobile phone owner’s
manual to find out how to set up the
default location for phone audio when a
phone call is received After you delete the pairing-related
user information on your mobile
phone, the Bluetooth
®pairing
relationship between your mobile
phone and Blue&Me™will no
longer work
Some types of mobile phones require
you to set the phone to choose
between automatic incoming call
transfer to the system or
non-automatic incoming call transfer
(you will transfer the call using the
mobile phone keypad, as required)
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Problem Probable Cause Possible Solution
Pairing a paired mobile phone,
the display screen shows:
Pair. failed
Or the system says
“Pairing failed.
Please try again”
After downloading the phonebook
from the mobile phone contacts’ middle
names/initials, prefixes or suffixes
are not recognized by the voice
recognition system
Remember that the pairing procedure
will only need to be performed once
for your mobile phone. After this
procedure, Blue&Me™will
automatically connect to your phone
each time you get into the car and
turn the ignition key to MAR.
To pair the phone again, select
DELETE USERSand then re-pair
the phone
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
When calling contacts by voice,
pronounce the contact’s name without
using prefixes, suffixes or, middle
names/initials
If you have two entries with similar first
and/or last name in your phonebook,
modify one of the entries in the mobile
phone to make it unique.
Then, re-download the phonebook to
the hands-free phone system Before re-pairing with a mobile phone,
information for the first pairing on
Blue&Me™must be deleted
The system does not support the use
of prefixes, suffixes, or middle
names/initials when calling
contacts by voice
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65
Problem Probable Cause Possible Solution
Phone numbers containing international
dialling codes (e.g.: +39 Italy, +44 UK,
+33 France, etc.) are difficult to call Replace “+” with “00”
(e.g.: +39 becomes 0039). On certain mobile phones, when
downloading names and/phone
numbers to the hands-free system,
the sign “+” is omitted
Problem Probable Cause Possible Solution
The paired phone, sometimes disconnects
and re-connects to the car hands-free
phone system for no apparent reason
Models: Audiovox
®SMT 5600/Orange™
(HTC) C500
In certain cases, it is not possible to
call the numbers in the
LAST CALLSlistAfter completing the pairing procedure
, select “Blue&Me” or “My Car”
from the list of Bluetooth
®wireless
technology enabled devices.
Press the MENU button on the keypad
and select option 4 (“Set device as
Hands-free”), then press
ß/MAINto
establish the Bluetooth®connection
– In the list of Bluetooth
®wireless
technology enabled devices select
“Blue&Me” or “My Car” (name
identifying the Blue&Me™system
installed on your car)
In order for the Bluetooth
®
connection to work properly,
the phone must recognize the car
system as hands-free device
On certain mobile phones the sign
“+” of the international dialling code
is omitted
Phone-specific: Audiovox® / Orange™
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Phone-specific: Nokia®
Problem Probable Cause Possible Solution
Before establishing a connection with
Blue&Me™paired Nokia
®mobile phone,
the phone display screen prompts with
a confirmation message
(e.g.:“Accept connection request)
During an active phone call on the
hands-free phone system of the car,
the Bluetooth
®wireless technology
connection is disconnected when pressing
button SRC/OKto switch the audio
output from the device to the mobile phone
Models: Nokia®6820, 6230, 7610 or 6600
While handling two phone conversations
via call waiting on a Nokia
®mobile phone,
when pressing SRC/OKto transfer audio
output to the mobile phone, only one
of the phone conversations is transferred
When pressing SRC/OKto switch the
audio output of the phone conversation
from the Nokia
®mobile phone to the hands-free kit, nothing happensOn your mobile phone navigate to
“Connectivity” →“Bluetooth
®”.
Select the next menu using the key
on the right side. Select “Blue&Me”
or “My Car” and then “Authorized”
The phone call is still active on the
mobile phone. If you wish to
reconnect and use the hands-free kit
again, press
ß/MAIN
–
Press
ß/MAINor ‘to reconnect
the phone conversation to the
hands-free feature Nokia
®mobile phones do not allow
Blue&Me™to automatically establish
the Bluetooth
®wireless technology
connection
To establish connection you must set
your mobile phone
Pressing SRC/OKduring an active
phone call on this type of phone
disconnects the Bluetooth
®wireless
technology connection
The ability to transfer audio output
for two active phone conversations
to the mobile phone is not support-
ed by the system when paired with a
Nokia
®mobile phone
–
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70
Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows PRIVATE NUMBER,
instead of the phone number
corresponding to the first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™, using the
ß/MAIN
button, the message SEARCHINGis
displayed before the connection
is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™and the phone conversation
has to be continued on the mobile phone
instead of the hands-free feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than normal.
Try to turn up the ring tone volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™sometimes
may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit