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61
Problem Probable Cause Possible Solution
Display screen shows: PAIR. FAILED
Or the system says “Bluetooth pairing
timed out. Please try again later.”
Display screen shows:
PRIVATE NUMBER
Display screen shows: ONLY AT REST
Or the system says:
“This function is only available
when the vehicle is stationary”
Retry the pairing procedure. During the
PIN entering step, verify that the PIN
number you are entering on the mobile
phone is the same number that is shown
on the instrument panel display
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
Enter a contact in your mobile
phonebook for the incoming call,
and then download your phonebook/
contact again
In this case, nothing can be done and
the message will always appear
Stop your car and attempt to perform
the function again manually,
or continue driving and perform the
function using the voice recognition
system After three minutes, each attempt to
enter the PIN number fails since pairing
timed out
❒The caller is not recognized as a
name stored in the phonebook,
and the paired mobile phone does
not have a called ID feature
❒The caller has blocked caller ID
to prevent the system from
displaying the caller’s name
and/or phone number
Even occasional short viewings of the
car display may be hazardous if your
attention has been diverted away from
your driving tasks. Certain Blue&Me™
functions, which require the user to
give attention to the car display, are
only available when the car is stopped
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63
Problem Probable Cause Possible Solution
The system prompted to enter a PIN
number, but no phone pairing
procedure was running
When in close proximity of the car,
answering a phone call directly using the
mobile phone “answer” button, will
automatically activate the free-hands
phone function (the caller’s voice is
played through the car speakers)
Select option DELETE USERSon
the system and delete all pairings; then,
pair the phone again
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK
SETTING FUNCTIONS -
PAIRING YOUR MOBILE PHONE
Refer to your mobile phone owner’s
manual to find out how to set up the
default location for phone audio when a
phone call is received After you delete the pairing-related
user information on your mobile
phone, the Bluetooth
®pairing
relationship between your mobile
phone and Blue&Me™will no
longer work
Some types of mobile phones require
you to set the phone to choose
between automatic incoming call
transfer to the system or
non-automatic incoming call transfer
(you will transfer the call using the
mobile phone keypad, as required)
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65
Problem Probable Cause Possible Solution
Phone numbers containing international
dialling codes (e.g.: +39 Italy, +44 UK,
+33 France, etc.) are difficult to call Replace “+” with “00”
(e.g.: +39 becomes 0039). On certain mobile phones, when
downloading names and/phone
numbers to the hands-free system,
the sign “+” is omitted
Problem Probable Cause Possible Solution
The paired phone, sometimes disconnects
and re-connects to the car hands-free
phone system for no apparent reason
Models: Audiovox
®SMT 5600/Orange™
(HTC) C500
In certain cases, it is not possible to
call the numbers in the
LAST CALLSlistAfter completing the pairing procedure
, select “Blue&Me” or “My Car”
from the list of Bluetooth
®wireless
technology enabled devices.
Press the MENU button on the keypad
and select option 4 (“Set device as
Hands-free”), then press
ß/MAINto
establish the Bluetooth®connection
– In the list of Bluetooth
®wireless
technology enabled devices select
“Blue&Me” or “My Car” (name
identifying the Blue&Me™system
installed on your car)
In order for the Bluetooth
®
connection to work properly,
the phone must recognize the car
system as hands-free device
On certain mobile phones the sign
“+” of the international dialling code
is omitted
Phone-specific: Audiovox® / Orange™
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Phone-specific: Nokia®
Problem Probable Cause Possible Solution
Before establishing a connection with
Blue&Me™paired Nokia
®mobile phone,
the phone display screen prompts with
a confirmation message
(e.g.:“Accept connection request)
During an active phone call on the
hands-free phone system of the car,
the Bluetooth
®wireless technology
connection is disconnected when pressing
button SRC/OKto switch the audio
output from the device to the mobile phone
Models: Nokia®6820, 6230, 7610 or 6600
While handling two phone conversations
via call waiting on a Nokia
®mobile phone,
when pressing SRC/OKto transfer audio
output to the mobile phone, only one
of the phone conversations is transferred
When pressing SRC/OKto switch the
audio output of the phone conversation
from the Nokia
®mobile phone to the hands-free kit, nothing happensOn your mobile phone navigate to
“Connectivity” →“Bluetooth
®”.
Select the next menu using the key
on the right side. Select “Blue&Me”
or “My Car” and then “Authorized”
The phone call is still active on the
mobile phone. If you wish to
reconnect and use the hands-free kit
again, press
ß/MAIN
–
Press
ß/MAINor ‘to reconnect
the phone conversation to the
hands-free feature Nokia
®mobile phones do not allow
Blue&Me™to automatically establish
the Bluetooth
®wireless technology
connection
To establish connection you must set
your mobile phone
Pressing SRC/OKduring an active
phone call on this type of phone
disconnects the Bluetooth
®wireless
technology connection
The ability to transfer audio output
for two active phone conversations
to the mobile phone is not support-
ed by the system when paired with a
Nokia
®mobile phone
–
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72
Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology device
This is the max. number of calls that
can be stored
–
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Problem Probable Cause Possible Solution
The same USB memory device
previously connected takes
more than 10 seconds to restart
playback on Blue&Me™
PERSONAL DATA PROTECTION
Blue&Me™ functions entail personal data handling. In order to protect and to prevent non-authorized access to personal data,
Blue&Me™has been implemented with the following criteria:
❒Personal data connected to hands-free kit functions (phonebook and last calls) can only be accessed after automatic recognition
of your Bluetooth®wireless technology enabled mobile phone;
❒
Stored personal data can be deleted using the specific Blue&Me™functions.
For further details on how to delete personal data, refer to section SETTINGS FUNCTION - MANAGING USER DATA.
IMPORTANT Take into account that when leaving your car at a service centre, personal data stored on Blue&Me™ (phonebook
and last calls) may be disclosed or may be subject to improper use. Before leaving your car at the service centre you can delete stored
data and phonebook from Blue&Me™.
For further details on how to delete personal data and phonebook, refer to section SETTINGS FUNCTION - MANAGING USER
DATA.To reset the USB memory device using
Microsoft
®Windows®XP, click on My
Computer in the Startmenu, click
rightwards on the USB
memory device, select Properties,
select Tools, click on key
“Check Now...” in field “Error-checking”,
select “Automatically fix file system
errors” and then click Start.
To avoid future problems, remove the
USB device using the option “Secure
hardware removal”. You removed the USB memory device
from the PC before it was ready
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