Page 2 of 238

Dear Customer,
Thank you for selecting Fiat and congratulations on your choice of a Fiat Ducato.
We have written this handbook to help you get to know all your new Fiat Ducato features and use it in the best possible way.
You should read it right through before taking the road for the first time.
You will find information, tips and important warnings regarding the driving of your vehicle to help you derive the maximum from
your Fiat Ducato technological features.
We would like to point out Fiat’s commitment in protecting the environment through “total material recycling”: at the end of your
Fiat Ducato useful lifespan, any Fiat dealer would be pleased to make arrangements for your vehicle to be recycled properly and
ecologically (in compliance with current law regulations). Nature benefits in two ways: there’s no pollution from waste disposal and
the demand for raw materials is reduced.
You are recommended to read carefully the warnings and indications, marked with the respective symbols, at the end of the page:
personal safety;
the vehicle wellbeing;
environmental protection.
The enclosed Warranty Booklet lists the services that Fiat offers to its Customers:
❒the Warranty Certificate with terms and conditions for maintaining its validity
❒the range of additional services available to Fiat Customers.
Best regards and good motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should consider
only the information which is related to the engine and bodywork version of the vehicle you purchased.
Page 3 of 238
MUST BE READ!
K
REFUELLING
Only refuel with diesel fuel conforming to the European specification EN590.
The use of other products or mixtures may irreparably damage the engine with invalidation of the warranty due to
the damage caused.
ENGINE STARTING
Make sure that the handbrake is engaged; set the gearshift lever to neutral; fully depress the clutch pedal, without
pressing the accelerator, then turn the ignition key to MAR and wait for the
Yand mwarning lights to go off;
turn the ignition key to AVV and release it as soon as the engine has started.
PARKING ON FLAMMABLE MATERIAL
While working, the catalyst develops a very high temperature. Do not park the vehicle over grass, dry leaves, pine
needles or any other inflammable materials: risk of fire.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows continuous diagnosis of the components correlated with emissions to
ensure better respect for the environment.
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6
SAFETY
DEVICES
CORRECT USE
OF THE
VEHICLE
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
VEHICLE
MAINTENANCE
TECHNICAL
SPECIFICATIONS
INDEX
DASHBOARD
AND CONTROLS
SYMBOLS
Special coloured labels have been attached
near or actually on some of the compo-
nents of your Ducato. These labels bear
symbols that remind you of the precau-
tions to be taken as regards that particu-
lar component.
The plate summarising the symbols used
can be found under the bonnet fig. 2.
THE FIAT CODE SYSTEM
To further protect your vehicle from theft,
it has been fitted with an engine immobil-
ising system. This system is automatically
activated when the ignition key is re-
moved.
An electronic device, in fact, is fitted in
each ignition key grip. The device trans-
mits a radio-frequency signal when the en-
gine is started through a special aerial built
into the ignition switch. The modulate sig-
nal, which changes each time the engine is
started, is the “password”, by means of
which the control unit recognises the key
and enables to start the engine.
fig. 2F0N0002m
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7
SAFETY
DEVICES
CORRECT USE
OF THE
VEHICLE
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
VEHICLE
MAINTENANCE
TECHNICAL
SPECIFICATIONS
INDEX
DASHBOARD
AND CONTROLS
In this case, the key should be moved to
the STOPposition and then back to
MAR; if the lock continues, possibly try
again with the other key provided with the
vehicle. If it is still not possible to start the
vehicle, contact Fiat Dealership.
IMPORTANT Every key has its own code,
which must be memorised by the system
control unit. To memorise new keys, up
to a maximum of eight, apply to Fiat Deal-
ership.Warning light Ycoming on when driving
❒If the warning light Yturns on, this
means that the system is running a self-
test (for example for a voltage drop).
❒If the warning light Ystays on, con-
tact a Fiat Dealership.
The electronic components
inside the key may be dam-
aged if the key is submitted to
sharp knocks.
OPERATION
Each time the vehicle is started turning the
ignition key to MAR, the Fiat CODE sys-
tem control unit sends a recognition code
to the engine control unit to deactivate
the inhibitor.
The code is sent only if the Fiat CODE
system control unit has recognised the
code transmitted from the key.
Each time the ignition key is turned to
STOP, the Fiat CODE system deactivates
the functions of the engine electronic con-
trol unit.
If the code has not been recognised cor-
rectly, the warning light
Yturns on ac-
companied by the related message on the
display (see section “Warning lights and
messages”).
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13
SAFETY
DEVICES
CORRECT USE
OF THE
VEHICLE
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
VEHICLE
MAINTENANCE
TECHNICAL
SPECIFICATIONS
INDEX
DASHBOARD
AND CONTROLS
IGNITION
DEVICE
The key can be turned to 4 different po-
sitions fig. 9:
❒STOP: engine off, key can be re-
moved, steering column locked. Cer-
tain electrical devices (e.g.: sound sys-
tem, central door locking…) can
work.
❒MAR: driving position. All electrical
devices are powered.
❒AVV: engine starting (unstable posi-
tion).
❒PARK: engine off, parking lights on,
steering column locked. To turn the
key to PARK, press button A.
The ignition switch is fitted with an elec-
tronic safety system that, in the event the
engine is not started, turns back the igni-
tion key to STOPbefore repeating the
starting operation.STEERING COLUMN LOCK
Engaging
When the key is at STOP, remove the
key and turn the steering wheel until it
locks.
Disengaging
Rock the steering wheel slightly as you
turn the ignition key to MAR.
If the ignition device is tam-
pered with (e.g.: attempted
theft), have it checked over by a Fiat
Dealership as soon as possible.
WARNING
When getting out of the ve-
hicle, always remove the key
to prevent any occupants from acci-
dentally activating the controls. Re-
member to engage the handbrake
and if the vehicle is parked on uphill
slope to engage the first gear. If the
vehicle is facing downhill, engage the
reverse gear. Never leave unsuper-
vised children in the vehicle.
WARNING
fig. 9F0N0007m
Never remove the ignition
key while the vehicle is mov-
ing. The steering wheel would auto-
matically lock as soon as you try to
turn it. This also applies when the ve-
hicle is being towed.
WARNING
It is absolutely forbidden to
carry out whatever after-
market operation involving steering
system or steering column modifica-
tions (e.g.: installation of anti-theft
device) that could badly affect per-
formance and safety, cause the lapse
of warranty and also result in non-
compliance of the vehicle with ho-
mologation requirements.
WARNING
Page 15 of 238
14
SAFETY
DEVICES
CORRECT USE
OF THE
VEHICLE
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
VEHICLE
MAINTENANCE
TECHNICAL
SPECIFICATIONS
INDEX
DASHBOARD
AND CONTROLS
INSTRUMENT PANEL
Versions with digital display
ASpeedometer (speed indicator)
BDigital display
CRev counter
DEngine coolant temperature gauge and
excessive temperature warning light
EFuel level gauge with reserve warning
light
Versions with multifunction display
ASpeedometer (speed indicator)
BMultifunction display
CRev counter
DEngine coolant temperature gauge and
excessive temperature warning light
EFuel level gauge with reserve warning
light
F0N0008m
fig. 10
F0N0010m
fig. 11
Page 16 of 238
15
SAFETY
DEVICES
CORRECT USE
OF THE
VEHICLE
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
VEHICLE
MAINTENANCE
TECHNICAL
SPECIFICATIONS
INDEX
DASHBOARD
AND CONTROLS
INSTRUMENTS
Instrument background color and type
may vary according to the version.
SPEEDOMETER fig. 12
It shows the engine speed.REV COUNTER fig. 13
Rev counter shows engine rpm.
IMPORTANT The electronic injection
control system gradually shuts off the flow
of fuel when the engine is “over-revving”
resulting in a gradual loss of engine pow-
er.
When the engine is idling, the rev counter
may indicate a gradual or sudden higher-
ing of the speed.
This is normal and takes place for exam-
ple when activating the climate control
system or the fan. In these events a slight
increase in engine idling preserves the bat-
tery charge.
fig. 12F0N0012mfig. 13F0N0013m
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16
SAFETY
DEVICES
CORRECT USE
OF THE
VEHICLE
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
VEHICLE
MAINTENANCE
TECHNICAL
SPECIFICATIONS
INDEX
DASHBOARD
AND CONTROLS
FUEL LEVEL GAUGE fig. 14
This shows the amount of fuel left in the
fuel tank.
Etank empty.
Ffull tank.
The warning light Aturns on to indicate
that approximately 10/12 litres (according
to versions) of fuel are left in the tank.
Do not travel with the fuel tank almost
empty: the gaps in fuel delivery could dam-
age the catalyst.
IMPORTANT The needle sets to Ewith
warning light Aflashing to indicate that the
system is failing. In this event contact Fiat
Dealership to have the system checked.
IMPORTANT Do not turn the supple-
mentary heater (Webasto) on, under fu-
el reserve conditions.ENGINE COOLANT
TEMPERATURE GAUGE fig. 15
This shows the temperature of the engine
coolant fluid and begins working when the
fluid temperature exceeds approx. 50°C.
Under normal conditions, the needle
should hover around the middle of the
scale according to the working conditions.
CLow engine coolant temperature.
HHigh engine coolant temperature.The turning on of the warning light B(on
certain versions with a message on the
multifunction display) indicates that the
coolant fluid temperature is too high; in
this case, stop the engine and contact a Fi-
at Dealership.
fig. 14F0N0014mfig. 15F0N0015m
If the needle reaches the red
area, stop the engine imme-
diately and contact a Fiat
Dealership.