Page 471 of 493

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
IF YOU NEED CONSUMER ASSISTANCE 471
9
Page 474 of 493

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
474 IF YOU NEED CONSUMER ASSISTANCE
Page 479 of 493

Bearings.............................. 409
Belts, Drive............................ 385
Belts, Seat.............................. 31
Body Mechanism Lubrication............... 394
B-Pillar Location........................ 296
Brake Fluid............................ 439
Brake System........................287,403
Anti-Lock (ABS)....................... 288
Disc Brakes.......................... 403
Fluid Check.......................... 403
Hoses.............................. 405
Master Cylinder....................... 403
Parking............................. 286
Warning Light........................ 182
Bulb Replacement....................... 424
Bulbs, Light............................ 424
Cab Top Clearance Lights.................. 431
Calibration, Compass..................... 138Camper............................... 167
Capacities, Antifreeze (Engine Coolant)........ 437
Capacities, Fluid........................ 437
Caps, Filler
Power Steering........................ 392
Car Washes............................ 416
Carbon Monoxide Warning...............71,169
Cargo Light............................ 124
Cassette Tape and Player Maintenance......... 229
CD (Compact Disc) Player............186,194,208
Cellular Phone.......................... 83
Center High Mounted Stop Light............ 430
Center Lap Belts......................... 40
Center Seat Storage Compartment.........157,158
Certification Label....................... 319
Charge Air Cooler....................... 402
Chart, Tire Sizing........................ 293
Check Engine Light (Malfunction Indicator Light) . 181
Child Restraint........................55,56
INDEX 479
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Page 483 of 493

Oil Pressure.......................... 178
Speedometer......................... 178
Tachometer.......................... 177
Voltmeter............................ 177
Gear Ranges........................... 266
Glass Cleaning.......................... 419
Grocery Bag Retainer..................... 162
Gross Axle Weight Rating.................. 324
Gross Vehicle Weight Rating................ 323
GVWR............................... 320
Hands-Free Phone (UConnect™).............. 83
Hazard Warning Flasher................... 350
Head Restraints......................... 108
Headlights............................ 424
High Beam........................... 125
High Beam/Low Beam Select Switch........ 125
Lights On Reminder.................... 123
Passing............................. 125Switch.............................. 122
Heated Mirrors....................81,237,241
Heated Seats........................... 117
Heater............................... 234
High Beam/Low Beam Select (Dimmer) Switch . . 125
Hitches
Trailer Towing........................ 325
Hoisting.............................. 362
HomeLink(Garage Door Opener) Transmitter . . . 141
Hood Release.......................... 118
Hoses.............................402,405
Hub Caps............................. 358
Hydraulic Clutch Fluid.................... 405
Ignition.............................15,251
Key ...............................12,15
Lock................................ 15
Infant Restraint........................55,56
Inflation Pressure Tires.................... 309
INDEX 483
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Page 487 of 493

Out of Park Sense Alarm.................. 271
Outside Rearview Mirrors.................. 79
Overdrive............................. 268
Overdrive OFF Switch.................... 268
Overhead Console....................133,134
Overhead Travel Information Center.......... 134
Owner’s Manual (Operator Manual).......... 474
Parking Brake.......................... 286
Passenger Airbag On/Off Switch............. 49
Passing Light........................... 125
Pedals, Adjustable....................... 129
Phone, Cellular.......................... 83
Phone, Hands-Free (UConnect™)............. 83
Pickup Box............................ 165
Placard, Tire and Loading Information......... 296
Power
Distribution Center..................... 420
Door Locks........................... 18Mirrors.............................. 80
Outlet (Auxiliary Electrical Outlet).......... 150
Seats............................... 110
Sliding Rear Window.................... 29
Steering..........................290,392
Sunroof............................. 147
Windows............................. 28
Power Steering Fluid..................... 439
Pregnant Women and Seat Belts.............. 42
Pretensioners
Seat Belts............................. 40
Programmable Electronic Features.........143,146
Programming Transmitters
(Remote Keyless Entry).................143,146
Radial Ply Tires......................... 303
Radio Operation...................186,194,208
Radio Remote Controls.................... 228
Radio, Satellite.......................... 223
INDEX 487
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