Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1 – 800 – 380 – CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer ’ s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer ’ s Service Contracts. If you
purchased a manufacturer ’ s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service contract, call the manufacturer ’ s Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer ’ s Service Contract. It
is not responsible for any service contract other than the
manufacturer ’ s Service Contract. If you purchased a
service contract that is not a manufacturer ’ s Service
Contract, and you require service after your manufactur-
er ’ s new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You ’ ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.476 IF YOU NEED CONSUMER ASSISTANCE
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire ’ s ability to stop on
wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.
WARNING!The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire ’ s resistance to the generation of heat
and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel than the minimum required by law.
WARNING!The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.480 IF YOU NEED CONSUMER ASSISTANCE
