Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer’s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service contract, call the manufacturer’s Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service Contract. It
is not responsible for any service contract other than the
manufacturer’s Service Contract. If you purchased a
service contract that is not a manufacturer’s Service
Contract, and you require service after your manufactur-
er’s new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
384 IF YOU NEED CONSUMER ASSISTANCE
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of DaimlerChrysler’s warranties applicable to
this vehicle.
MOPAR \bPARTS
Moparfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.NHTSA.gov. or write to:
NHTSA, U.S. Dept. of Transportation, Washington DC
20590. You can also obtain other information about motor
vehicle safety from the Hotline.In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
IF YOU NEED CONSUMER ASSISTANCE 385
9
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
386 IF YOU NEED CONSUMER ASSISTANCE
Call Toll Free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the World Wide Web at:
•www.techauthority.daimlerchrysler.com
•www.daimlerchrysler.ca/manuals
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire’s
manufacturer in each category is shown on the sidewall
of the tires on your car. All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire’s ability to stop on
wet pavement as measured under controlled conditions
IF YOU NEED CONSUMER ASSISTANCE 387
9
Center High Mounted Stop Light............ 350
Center Seat Storage Compartment ............ 143
Certification Label ....................... 258
Changing A Flat Tire ..................... 284
Charging .............................. 293
Chart, Tire Sizing ........................ 231
Child Restraint ........................ 57,59
Child Restraint Tether Anchors .............60,65
Child Restraint with Automatic Belts ........... 37
Child Seat .............................. 62
Circuit Breakers ......................... 337
Climate Control ......................... 189
Clock ........................... 159,162,170
Compact Disc (CD) Maintenance ............. 188
Compact Spare Tire ...................... 242
Compass .............................. 129
Compass Calibration ..................... 129
Compass Variance ....................... 130
Computer, Trip/Travel .................... 126 Console, Floor
.......................... 142
Console, Overhead ....................... 125
Contract, Service ........................ 384
Converter, Catalytic ...................... 256
Coolant (Antifreeze) ...................... 324
Coolant Pressure Cap ..................... 323
Cooling System ......................... 320
Adding Coolant (Antifreeze) .............. 323
Coolant Capacity ...................... 355
Coolant Level ......................... 324
Disposal of Used Coolant ................ 321
Drain, Flush, and Refill .................. 321
Inspection ........................... 320
Points to Remember .................... 324
Radiator Cap ......................... 323
Selection of Coolant (Antifreeze) ......322,355,356
Temperature Gauge ..................... 152
Cruise Control (Speed Control) .............. 121
Cup Holder ............................ 144
392 INDEX
Customer Assistance..................... 382
Data Recorder, Event ...................... 55
Daytime Running Lights ................... 116
Dealer Service .......................... 307
Defroster, Rear Window ................... 195
Defroster, Windshield ................... 72,190
Delay (Intermittent) Wipers ................. 119
Diagnostic System, Onboard ................ 304
Differential, Limited-Slip .................. 223
Dimmer Switch, Headlight ................. 153
Dipsticks Automatic Transmission ................. 328
Oil (Engine) .......................... 307
Power Steering ........................ 317
Disarming, Theft System ................... 27
Disc Brakes ............................ 326
Disposal Used Coolant (Antifreeze) ................ 321 Door Ajar Light
......................... 156
Door Locks ............................. 15
Door Opener, Garage ..................... 132
Drive Belts ............................ 312
Drive Shaft Universal Joints ................ 318
Electric Remote Mirrors .................... 81
Electrical Power Outlets ................... 140
Electronic Speed Control (Cruise Control) ...... 121
Emergency, In Case of Freeing Vehicle When Stuck ............... 229
Jacking ............................. 288
Overheating .......................... 323
Tow Hooks .......................... 296
Towing ............................. 297
Emission Control System Maintenance ......... 360
Emission Related Components .............. 325
Engine Air Cleaner .......................... 313
INDEX 393
10
License............................. 353
Lights On Reminder .................... 116
Low Fuel ......................... 152,153
Malfunction Indicator (Check Engine) ........ 157
Passing ............................. 118
Seat Belt Reminder ..................... 153
Service .............................. 341
Turn Signal ........................ 1 17,348
Warning (Instrument Cluster Description) ..... 152
Washer Fluid ......................... 157
Limited-Slip Differential ................... 223
Loading Vehicle ......................... 258
Tires ............................... 234
Locks ................................. 15
Auto Unlock .......................... 17
Automatic Door ........................ 17
Child Protection ........................ 19
Door ................................ 15
Ignition .............................. 13 Keys
................................ 10
Power Door ........................... 16
Steering Wheel ......................... 13
Lower Anchors and Tether for CHildren (LATCH) . 60
Lubricating Oil ......................... 332
Lubrication, Body ....................... 318
Lug Nuts ............................. 291
Lumbar Support ........................ 107
Maintenance Free Battery .................. 315
Maintenance Procedures ................... 307
Maintenance Schedule .................... 361
Schedule “A” ......................... 375
Schedule “B” ......................... 364
Maintenance, Sunroof ..................... 140
Malfunction Indicator Light (Check Engine) . . 157,305
Manual, Service ......................... 386
Manual Transmission ...............201,209,328
Fluid Level Check ...................... 328
398 INDEX
And Pregnant Women................... 39
Child Restraint ....................... 57,59
Extender ............................. 39
Front Seat ............................ 31
Inspection ............................ 72
Pretensioners .......................... 37
Reminder ............................ 153
Seats ................................. 105
Adjustment .......................... 105
Heated .............................. 110
Lumbar Support ....................... 107
Reclining ............................ 106
Security Alarm (Theft Alarm) .............26,154
Selection of Coolant (Antifreeze) ............. 356
Selection of Oil ......................... 310
Sentry Key (Immobilizer) ................... 10
Sentry Key Programming ................... 12
Service and Maintenance .............307,360,361
Service Assistance ....................... 382 Service Contract
......................... 384
Service Manuals ........................ 386
Setting the Clock .................. 160,162,170
Shift Speeds ........................... 210
Shifting Automatic Transmission ................. 204
Manual Transmission ................... 209
Transfer Case ......................... 211
Transfer Case, Shifting into Transfer Case Neutral (N) ..................... 274
Transfer Case, Shifting out of Transfer Case Neutral (N) ..................... 276
Shoulder Belt Upper Anchorage .............. 36
Shoulder Belts ........................... 31
Signals, Turn ..................... 1 17,152,348
Snow Chains (Tire Chains) ................. 247
Snow Plow ............................ 272
Snow Tires ............................ 249
Spare Tire ....................... 242,243,286
402 INDEX