202006 Passenger Car • Minivan • Pacifica
ROADSIDE ASSISTANCE
5/100 ROADSIDE ASSISTANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program
for all new 2006 vehicles which have a 3-year or 60,000-kilometre
Basic Warranty and a 5-year or 100,000-kilometrePowertrain
Warranty. Eligible vehicles must be registered in Canada and are
covered for 5 years or 100,000 kilometres, whichever occurs first, from
the vehicle’s warranty start date. Vehicles placed in police, taxi,
limousine, postal or ambulanceservice and all SRT vehicles, are
covered for roadside assistance for 3 years or 60,000 kilometres only
(whichever occurs first). Roadside Assistance service will be provided to
the owner or driver of an eligible vehicle.•
NEED A TOW?If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized
DaimlerChrysler Canada Retailer which services your brand of vehicle
(or to the DaimlerChrysler Canada Retailer of your choice, provided it
is within a 35-kilometre distance of the point of breakdown).
• STUCK?If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility
has access, it will be winched to the nearest road surface. If your
vehicle is unable to proceed under its own power and a tow is required
once the winch is performed, you will be responsible for paying the
service facility for the winch and the tow.
• DEAD BATTERY?If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to start,
your vehicle will be towed to the nearest DaimlerChrysler Retailer (or to
the DaimlerChrysler Retailer of your choice provided it is within a
35-kilometre distance of the point of breakdown).
• LOCKED OUT?If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limited
to providing access to the seating area only and does not include the
cost of replacing keys.)
ROADSIDE
ASSISTANCE
212006 Passenger Car • Minivan • Pacifica
ROADSIDE ASSISTANCE
• FLAT TIRE?If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL?If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
TO REQUEST ASSISTANCE(SEE ALSO INSIDE FRONT COVER)
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1 800 363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle owner and be ready to provide:
❏Your Vehicle Identification Number
❏Your licence plate number
❏Your odometer reading (kilometres)
❏The location of your vehicle and the phone number where
you can be reached
❏Type of service needed (tow, flat tire, battery boost, etc.)
Note:• In severe weather, some delays may be expected.
• You will have to personally authorize the service provided
by the tow company
•If your vehicle is towed to a retailer, you are responsible for
contacting the retailer to authorize the service
TOWING AFTER THE PROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres(or at 3 years or 60,000 kilometres, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs after
the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized retailer for further details.
*See page 10.
