
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
414 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
418 IF YOU NEED CONSUMER ASSISTANCE

Adding Fuel........................... 300
Adding Washer Fluid .................. 132,357
Additives, Fuel ......................... 298
Adjustable Pedals ....................... 137
Air Conditioner Maintenance ............... 353
Air Conditioning ..................... 235,240
Air Conditioning Controls ................. 235
Air Conditioning Filter .................253,354
Air Conditioning Refrigerant ............... 353
Air Conditioning System ..........235,240,243,353
Air Conditioning System, Zone Control ........ 236
Air Pressure, Tires ....................... 283
Airbag ................................ 45
Airbag Deployment ....................... 57
Airbag Light ................... 49,50,59,72,175
Airbag Maintenance ....................... 58
Airbag, Window (Side Curtain) ............... 46
Alarm System (Security Alarm) ............... 26
Alignment and Balance ................... 290 All Wheel Drive (AWD)
.............266,291,370
Alterations/Modifications, Vehicle ............. 7
Antenna, Satellite Radio ................... 228
Antifreeze (Engine Coolant) ...........359,360,386
Disposal ............................ 362
Anti-Lock Brake System (ABS) .............. 269
Anti-Lock Warning Light .................. 169
Anti-Theft Security Alarm (Theft Alarm) ........ 26
Appearance Care ........................ 372
Arming Theft System (Security Alarm) ......... 26
Auto Down Power Windows ................ 32
Automatic Dimming Mirror ................. 80
Automatic Door Locks ................... 17,18
Automatic Headlights .................... 128
Automatic Temperature Control (ATC) ......... 243
Automatic Transaxle ...................... 261
Adding Fluid ......................... 388
Interlock System ....................... 262
Reset Mode .......................... 262
422 INDEX

Car Washes............................ 373
Carbon Monoxide Warning ................. 299
Cargo Area Cover ....................... 156
Cargo Compartment Luggage Carrier ....................... 158
Cargo Tie-Downs ........................ 157
Cassette Tape and Player Maintenance ......... 232
Cassette Tape Player ................... 207,211
Catalytic Converter ...................... 350
Caution, Exhaust Gas ................... 71,357
CD (Compact Disc) Changer ..........193,203,215
CD (Compact Disc) Player . . . 187,191,197,201,207,213
CD (Compact Disc) Player Maintenance ........ 233
Cellular Phone ........................ 83,233
Chains, Tire ............................ 294
Changing A Flat Tire ..................... 320
Chart, Tire Sizing ........................ 275
Check Engine Light
(Malfunction Indicator Light) .............173,341 Child Restraint
.......................... 60
Child Restraint Tether Anchors .............61,63
Child Safety Locks ........................ 19
Child Seat .............................. 68
Clean Air Gasoline ....................... 297
Climate Control ......................... 234
Clock ................................ 186
Compact Disc (CD) Maintenance ............. 233
Compact Spare Tire ...................... 286
Compass .............................. 183
Compass Calibration ..................... 184
Compass Variance ....................... 184
Computer, Trip/Travel .................... 185
Console .............................. 155
Console, Floor .......................... 155
Console, Overhead ....................... 141
Contract, Service ........................ 416
Coolant Pressure Cap ..................... 361
Cooling System ......................... 358
424 INDEX

Electric Remote Mirrors.................... 82
Electrical Power Outlets ................... 152
Electronic Speed Control (Cruise Control) ...... 138
Electronic Vehicle Information Center (EVIC) .... 176
Emergency, In Case of Hazard Warning Flasher ................. 318
Jacking ............................. 320
Jump Starting ......................... 327
Overheating .......................... 319
Emission Control System Maintenance ......341,390
Engine ............................ 338,339
Air Cleaner .......................... 349
Air Cleaner Filter ...................... 349
Block Heater ......................... 260
Break-In Recommendations ................ 71
Checking Oil Level ..................... 344
Compartment ...................... 338,339
Coolant (Antifreeze) .................... 387
Cooling ............................. 358 Exhaust Gas Caution
.................. 31,299
Fails to Start .......................... 259
Fuel Requirements .................. 296,386
Oil ........................... 344,386,387
Oil Change Interval .................... 345
Oil Disposal .......................... 348
Oil Filler Cap ...................... 346,347
Oil Filter Disposal ...................... 348
Oil Selection ....................... 346,386
Oil Synthetic ......................... 348
Overheating .......................... 319
Temperature Gauge ..................... 168
Exhaust Gas Caution ..............31,71,299,358
Exhaust System ......................... 357
Extender, Seat Belt ........................ 44
Exterior Folding Mirrors ................... 80
Filters Air Cleaner .......................... 349
426 INDEX

Tires ............................... 278
Locks Door ................................ 16
Lower Anchors and Tether for CHildren
(LATCH) ............................ 61,63
Lubrication, Body ....................... 356
Luggage Rack (Roof Rack) ................. 158
Maintenance, Airbag ...................... 58
Maintenance Free Battery .................. 351
Maintenance Procedures ................... 344
Maintenance Schedule .................... 390
Schedule “A” ......................... 406
Schedule “B” ......................... 393
Maintenance, Sunroof ..................... 151
Malfunction Indicator Light (Check Engine) . . 173,341
Manual, Service ......................... 418
Map/Reading Lights ..................... 142
Memory Feature (Memory Seat) ............. 119 Memory Seat
......................... 82,119
Mini-Trip Computer ...................... 185
Mirrors ................................ 79
Automatic Dimming ..................... 80
Electric Remote ........................ 82
Exterior Folding ........................ 80
Heated .............................. 82
Memory ............................. 119
Outside .............................. 81
Rearview ............................. 79
Vanity ............................... 82
Modifications/Alterations, Vehicle ............. 7
Monitor, Tire Pressure System ............... 291
Mopar Parts ......................... 343,417
Multi-Function Control Lever ............... 126
Navigation System ....................... 233
New Vehicle Break-In Period ................ 71
INDEX 431
10

Restraint, Head......................... 108
Restraints, Child ....................... 60,68
Restraints, Infant ......................... 65
Retractable Cargo Area Cover ............... 156
Rocking Vehicle When Stuck ................ 330
Roof Rack (Luggage Rack) ................. 158
Rotation, Tires .......................... 295
Safety Checks Inside Vehicle ................. 72
Safety Checks Outside Vehicle ............... 73
Safety Defects, Reporting .................. 417
Safety, Exhaust Gas ....................... 31
Safety Information, Tire ................... 274
Safety Tips ............................. 71
Satellite Radio .......................... 225
Satellite Radio Antenna ................... 228
Schedule, Maintenance .................... 390
Seat Belt Maintenance .................... 376
Seat Belt Reminder ....................... 43 Seat Belts
.............................. 33
Adjustable Shoulder Belt .................. 40
Adjustable Upper Shoulder Anchorage ........ 40
And Pregnant Women ................... 44
Child Restraint ......................... 60
Extender ............................. 44
Front Seat ............................ 35
Pretensioners .......................... 42
Rear Seat ............................. 35
Reminder ............................ 174
Untwisting Procedure .................... 41
Seats ................................. 106
Adjustment .......................... 111
Easy Entry ........................ 1 13,122
Heated ............................. 108
Memory ............................. 119
Power ........................... 106,107
Reclining ............................ 110
Tilting .............................. 113
434 INDEX

Security Alarm (Theft Alarm)................ 26
Selection of Coolant (Antifreeze) ..........359,387
Sentry Key (Immobilizer) ................... 12
Sentry Key Programming ................... 14
Service Assistance ....................... 414
Service Contract ......................... 416
Service Engine Soon Light (Malfunction Indicator) . 173
Service Manuals ........................ 418
Setting the Clock ........................ 186
Shoulder Belts ........................... 35
Signals, Turn ..................... 169,384,385
Slippery Surfaces, Driving On ............... 329
Snow Chains (Tire Chains) ................. 294
Snow Tires ............................ 295
Spare Tire ....................... 286,287,322
Spark Plugs ............................ 349
Speed Control (Cruise Control) .............. 138
Speedometer ........................... 169
Starting ............................... 258 Engine Fails to Start
.................... 259
Starting and Operating .................... 258
Starting Procedures ...................... 258
Steering Linkage ............................. 355
Power ........................... 271,354
Shaft Seal ............................ 355
Tilt Column .......................... 133
Steering Wheel Mounted Sound System Controls ............................. 229
Storage ............................ 155,380
Storage, Vehicle ...................... 252,380
Storing Your Vehicle ...................... 380
Sun Roof .............................. 149
Sun Visor Extension ....................... 83
Sunglasses Storage ....................... 142
Sunroof Maintenance ..................... 151
Supplemental Restraint System - Airbag ........ 45
Synthetic Engine Oil ...................... 348
INDEX 435
10