2006 CHRYSLER CROSSFIRE service

12
2006 Chrysler Crossfire Coupe and RoadsterWHAT IS NOT COVEREDWHA
T IS NOT COVERED
DAMAGE FROMMISUSE ORACCIDENT
The warranties in this booklet do not cover repairs required due to fire, accidents, abuse, negligence, objects striking your vehicle,carrying corrosive materials (such as chemicals, acids andfertilizers), misuse (such as driving over curbs, overloading,spinning wheels, etc.), racing or participating in a racing event,improper disconnection of components, modifying the exhaustsystem, tampering or making adjustments which do not complywith DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties. D AMAGE FROMTHEENVIRONMENT
The warranties in this booklet do not cover fading or deterioration caused by exposure to the elements, or repairs required due toairborne fallout, acid rain, chemicals, tree sap, insects, bird or insectdroppings, salt, sand, gravel, road hazards, hail, windstorms,lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday
abrasion from sand and dirt can affect the appearance of a vehicle’s wheels (steel, chrome and aluminum) and other undercarriageparts. Some surface corrosion with use is normal; it is not a defectand is not covered by any warranty. N ORMAL MAINTENANCE ANDWEAR
The warranties in this booklet do not cover normal maintenance services, such as oil and filter changes, generallubrication, tire rotation, engine tune-ups and replacing sparkplugs. Required maintenance services are described in detail inyour Owner’s Manual and herein. The warranties also do notcover light bulbs and fuses, worn wiper blades, clutch discs, brakerotors, pads, linings or drums, windshield and rear window,wheel alignment and wheel balancing (unless they are defective,
see page 7).

15
2006 Chrysler Crossfire Coupe and Roadster HOW TO GET SERVICEHOW TO GET SER
VICE
IN CANADA :
Warranty service must be done by an authorized Chrysler Retailer. If you move or are travelling in Canada, warranty service may berequested from any authorized DaimlerChrysler Retailer, butpreferably one who sells the same Chrysler brand vehicle as yours. I N THE UNITED STA TES (INCLUDING U.S. POSSESSIONS AND
TERRITORIES ) AND MEXICO :
If you are travelling temporarily in the United States or Mexico, and your vehicle remains registered in Canada, your DaimlerChryslerCanada warranty will still apply. Service may be requested at anyauthorized Chrysler Retailer. I N A FOREIGN COUNTRYOUTSIDE OFNOR TH AMERICA :
If you are travelling temporarily outside of North America, and your vehicle remains registered in Canada, you should take your vehicle to an authorized Chrysler Retailer. If the authorized retailercharges you for repairs which you feel should be covered underyour warranty, please get a detailed receipt for the work done. When your
vehicle returns to Canada, contact the DaimlerChrysler
Canada Customer Assistance Centre (page 18) for reimbursementconsideration. Reimbursement will not be considered if the vehicledoes not return to Canada. I F YOU MOVE :
If you are moving to another country, be sure to contact the customs department of the destination country before you move. Vehicleimportation rules vary considerably from country to country.
If you are moving to the United States , be sure to also contact
the DaimlerChrysler Motors Customer Assistance office at 1
1
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7 to obtain the necessary documentation to register
your vehicle and to determine warranty eligibility in the U.S. N OTICE :
If your vehicle is registered outside of Canada, and you have not followed the procedure set out above, your vehicle will no longer beeligible for warranty coverage of any kind. (Vehicles registered toCanadian Government officials or military personnel on assignmentoutside of Canada will continue to be covered by the basic warranty.)

16
2006 Chrysler Crossfire Coupe and RoadsterOTHER THINGS YOU SHOULD KNOWOTHER THINGS YOU SHOULD KNOW
O
PTIONAL SERVICE CONTRACT
DaimlerChrysler Canada has a service contract specially designed for most new vehicles, to cover repair costs beyond your vehicle’swarranty. Protection is available for almost every operating part of your vehicle, and at reasonable cost.
DaimlerChrysler Canada stands fully behind its service
contracts. Be sure that the contract you buy is a genuine D
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other companies’ contracts. See page 24 for details on available Service Contracts. A PPEARANCE ITEMS
Defects or damage to sheet metal, paint, trim and other appearance items are normally found and corrected during new-vehicleinspection. For your protection, if you find any such defect or damage, you should tell your selling retailer immediately, because if the problem worsens due to use and exposure, repairs will not becovered by any warranty. P
RODUCTION CHANGES
DaimlerChrysler Canada and its retailers reserve the right to make changes in vehicles built and/or sold at any time without incurringany obligations to make the same or similar changes on vehicleswhich were built and/or sold previously. E XCHANGE PAR TS
To reduce the amount of time your vehicle is out of service due to repairs, DaimlerChrysler may offer exchange service on some parts. Mopar or Autopar ®brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meetDaimlerChrysler standards and are warranted the same as newparts. Examples of parts that may be serviced by exchange includeengines, transmissions, instrument clusters, radios, tape and CDplayers, speedometers and various electronic modules.

18
2006 Chrysler Crossfire Coupe and RoadsterCUSTOMER ASSISTANCECUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler vehicle. If you have a warranty or service problem that has not beenresolved to your complete satisfaction, please follow these steps: 1.Discuss the matter with the Service Manager of your DaimlerChrysler Retailer; then with the General Manager orowner, if necessary.
2. Give your retailer a reasonable length of time or number ofopportunities to satisfy you. In fact, your retailer may contactDaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at theaddress or toll-free number shown and give us an opportunity toreview your situation. When you contact us, please provide the following information:
Your name, address and phone number
The name of your retailer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1 800 465-2001

20
2006 Chrysler Crossfire Coupe and RoadsterROADSIDE ASSISTANCE5/100 ROADSIDE ASSIST
ANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program for all new 2006 vehicles which have a
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from the vehicle’s warranty start date. Vehicles placed in police, taxi,limousine, postal or ambulance service, are covered for roadside
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?If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized DaimlerChrysler Canada Retailer which services your brand of vehicle (or to the DaimlerChrysler Canada Retailer of your choice, provided it is within a 35-kilometre distance of the point of breakdown).
• S
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If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility has access, it will be winched to the nearest road surface. If your vehicle is unable to proceed under its own power and a tow is required once the winch is performed, you will be responsible for paying the service facility for the winch and the tow.
• D
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? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to start, your vehicle will be towed to the nearest DaimlerChrysler Retailer (or to the DaimlerChrysler Retailer of your choice provided it is within a 35-kilometre distance of the point of breakdown).
• L
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? If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limited to providing access to the seating area only and does not include the cost of replacing keys.)
ROADSIDE
ASSIST ANCE

21
2006 Chrysler Crossfire Coupe and Roadster ROADSIDE ASSISTANCE
•
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If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered. • O
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If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will be towed to the nearest re-fuelling centre. In these instances, the cost of fuel purchased will be your responsibility.
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T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program, call this toll-free number anytime, from any location in Canada orthe United States: 1 800 363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as aDaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number whereyou can be reached
Type of service needed (tow, flat tire, battery boost, etc.) N
N o
o t
t e
e :
:
• In severe weather, some delays may be expected.
• You will have to personally authorize the service provided by the tow company.
• If your vehicle is towed to a retailer, you are responsiblefor contacting the retailer to authorize the service.
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5
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, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for theservice provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs afterthe program expires, towing (only) will be provided on areimbursement basis. Call the toll-free number and service will bedispatched, but you will have to pay for the tow. For reimbursementconsideration, see your authorized retailer for further details. *See page 10.

22
2006 Chrysler Crossfire Coupe and RoadsterROADSIDE ASSISTANCE
A
BOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not a warranty, but the coverage is concurrent with the Basic and Powertrain Warranties.
Covered service must be provided in Canada or the
Continental United States and is limited to plated and insured vehicles which use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly travelled and maintained public road (such as beaches, recreationalareas, construction sites, open fields, private and seasonal roads). Cross-country, logging, autocross and any other form of off-road use is not covered.
The program does not cover winching or towing for
vehicles that become stuck while ploughing snow.
The program does not cover repeat calls for the same problem (if
avoidance of the problem is within the control of the driver or owner), or towing from one retailer to another, or service if the driver appears to be under the influence of alcohol or drugs. The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle warranty will be provided by your DaimlerChrysler Canada Retailer.
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For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing services to you. Such damages include lost time, inconvenience, lossof use of your vehicle, rental cars, fuel, telephone, travel or lodging, loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage to your vehicle or personal property resulting from providing roadsideservice is the responsibility of the roadside service provider (the towing company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any repairs are performed.

23
2006 Chrysler Crossfire Coupe and Roadster ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is abuse of the services or requests for service become unreasonable ortoo frequent.
The program may be amended or cancelled at any time
without refund. I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a DaimlerChrysler Canada Retailer,we reserve the right to engage a nearby non-DaimlerChrysler servicefacility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing retailer, transportation by rail or water may benecessary. The program will cover a tow to the dock or rail terminaland also to the retailer at the end of the trip, but specialtransportation by rail or water must be arranged for and paid by you. We will reimburse you for special transportation costs, up to$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program, you may claim reimbursement under the followingconditions: • You must have called the toll-free number first for assistance.
• Towing claims must be accompanied by the original detailed repair bill and towing invoice.
• Reimbursement will be limited to the local Roadside Assistancecontractor rates, to a maximum of $100 per incident, unless otherwise noted.
• Only original receipts, bills and/or charge card copies submitted by you will be accepted for consideration for reimbursement.Originals will be returned upon request.
• Mail your claims to: DaimlerChrysler Canada Roadside Assistance248 Pall Mall, P.O. Box 5845London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service was performed, or if service was provided by an unlicenced garageor individual.